Bella Custom Cleaning Ltd

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Family Owned Since 1960! Our Mission and Goal is to provide a Healthy Environment in your Home, Office and Warehouse with a Professional and Pleasant cleaning experience throughout all of Chicagoland with our cleaning services. Established in 1960, Bella Custom Cleaning provides quality residential and commercial carpet, upholstery, drapery, blind, shade and mattress cleaning. We also offer flood restoration cleaning. We follow the number one recommended cleaning methods by all carpet, upholstery, drapery, and blind manufacturers. Serving all of Chicagoland-West and South Suburbs 708-579-3182 Dupage and Will County County 630-960-9422 Northern Cook County, Lake and Mchenry County 847-966-6731 All of Chicago 773-285-0850

Business highlights

64 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Cleaning-drapery, blinds, carpet, upholstery, tile, mattress, air duct, area rugs and orientals. wood floors, vinyl tile stripping and waxing, Flood restoration, disinfecting and sanitizing, pet odor removal, scotchgard protection, flame proofing drapery.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Zelle

Reviews

4.7950 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
11%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 426-450 of 950 reviews

Georgia B.
03/2014
5.0
carpet cleaners
  + -1 more
The technicians arrived promptly, and were very courteous and explained the cleaning process thoroughly. They took the time to answer any and all questions that I had. The Big Deal was for $99.00 for 3 rooms of carpet cleaning that did not exceed 500 ft. However I only had 2 rooms of carpeting to clean. Before they started I asked them if they could also clean 6 upholstered dining room chairs. They said that they could and quoted me the price for the chairs, which was $24.00 for each chair. I agreed to that price.They cleaned the 2 rooms and then cleaned the 6 dining room upholstered chairs. I am extremely pleased with all of the work performed, especially the chairs because I was thinking that they would have to be re-upholstered. But all of the small stains came out. They did excellent work and were very friendly and pleasant to deal with.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Barry I.
03/2014
5.0
upholstery cleaning
  + -1 more
I purchased a big deal from Angie's List. They did their job. They were on time. They were efficient and quick. I had no problems with them. I did not pay them anything other than the big deal purchase. Their price was reasonable.
Description of Work: Bella Custom Cleaning, Ltd., cleaned a couch for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

ANNE P.
03/2014
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
The provider told me the whole job would take about 3 1/2 to 4 hours and gave me the opportunity to take my car out of the garage since once he started he wouldn't be able to move his van, which I appreciated. He worked quickly and efficiently. We had a couple of stains that I had pointed out to him and he kept me updated as to whether or not he was able to remove them. In the cases where he couldn't get them out he offered other options to "fix" them ranging from trimming the carpet to cutting out the spot and patching it (none of which I took, but still nice to have options). He finished the job in the time frame he gave me and I was very pleased with it. He moved the small pieces of furniture and elevated other ones on blocks. I will definitely use Bella in the future.
Description of Work: I purchased the deal for 3 rooms of carpet cleaning, knowing that I was going to add to that. I had Bella clean 3 bedrooms, the upstairs hall, the stairs, the living room, a large area rug, a sofa, a chair and an ottoman. The technician who came (his name escapes me right now), was very professional and thorough. He measured everything quickly and gave me a total before he started. I thought the additional amount charged was very reasonable based on estimates and other carpet cleanings I've had in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Thomas G.
03/2014
5.0
carpet cleaners
  + -1 more
Everything turned out very nice! They did an excellent job. Scheduling went very well and they came in a timely manner. They were professional and they were efficient. We had some terrible stains that we felt we may need to replace it and they were able to get the stains out perfectly. They were very accomodating to the fact that I had other workers in the house.
Description of Work: I purchased the big deal for $99 for 3 Rooms of Carpet Cleaning. We extended the service so they could also do all the carpets in the house minus rooms that had new carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Priscilla G.
03/2014
5.0
carpet cleaners
  + -1 more
Bella was a very good company to pick. They were polite, thorough, fast and reasonable.
Description of Work: cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki M.
03/2014
5.0
house cleaning
  + -1 more
She is excellent. She is a very hard worker and she is very thorough in her work. Her price is a little high.
Description of Work: I went with Bella Custom Cleaning. She comes every two weeks and she cleans my entire house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Catherine W.
02/2014
5.0
carpet cleaners
  + -1 more
It went pretty well. The price was reasonable and I was satisfied with the quality of the work. This was the first time I had used them, and I would use them again in the future as well as recommend them to others.
Description of Work: I purchased The Big Deal, $99 for Three Rooms of Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kimberly L.
02/2014
5.0
carpet cleaners
  + -1 more
It went really well! I actually added on a few more rooms. This was the first time I had used them, and I would use them again in the future as well as recommend them to others. The end result was very nice.
Description of Work: I purchased The Big Deal, $99 for Three Rooms of Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Zoe B.
02/2014
5.0
carpet cleaners
  + -1 more
I ordered a "Big Deal" for 3 rooms of carpet cleaning for $99. I also had two hall ways and two sets of stairs done, plus one more room - all told about 900 sq. ft. I also had them put scotch guard down. The tech was great - on time, friendly and professional. He told me the cost ahead of time, and then did the work. The carpets were in horrible shape, and I wasn't sure if he could do much with them, but when he finished they looked so much better! There were a few stains that just wouldn't come out, but considering where they started, it was terrific. Most of the rooms looked like new again. I was very happy with the results and the service, and I would definitely use Bella again.
Description of Work: Whole house carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Anthony B.
02/2014
5.0
upholstery cleaning
  + -1 more
They were very good to work with. They did a great job. I would definitely use them again, they were very professional.
Description of Work: They did a couch cleaning. This was a Big Deal for $99.00 for a sofa and chair cleaning. They did some additional chairs on top of that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Catherine K.
02/2014
5.0
carpet cleaners
  + -1 more
Provider was punctual and pleasant. Asked me if there were any areas that needed special attention. Asked if I needed any additional services done. I would recommend Bella Carpet Cleaners. They are professional and pleasant.
Description of Work: Had my carpets cleaned in family room and master bedroom and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

JOAN K.
02/2014
5.0
carpet cleaners
  + -1 more
They arrived on time and were very courteous and efficient. They got stains out of my carpeting that I thought would never come out. They did a great job for a great price.
Description of Work: I bought their services on an Angies List Big Deal. They contacted me immediately and we set up an appointment for that week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Barbara M.
01/2014
5.0
carpet cleaners
  + -1 more
It went wonderfully. The best job I've ever had done. They are the first company that is above average that I would definitely call back again. The service person, Martin, was polite and professional and took his time to do a good job. I was supposed to be scheduled 2 weeks ago, but I wasn't ready yet, and they said that was fine for me to postpone it.
Description of Work: They cleaned carpeting in my great room, which counted as 2 rooms. I used a Big Deal coupon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Patti F.
01/2014
5.0
upholstery cleaning
  + -1 more
Employee was on time and courteous. Did job as described. Sofa came out very nice. Would hire again.
Description of Work: Cleaned sofa that was purchased on Craig's list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Mary Ann S.
12/2013
5.0
carpet cleaners, drapery cleaning
  + 0 more
This was my first time using a vendor from Angie's list and I could not be happier! Gary was professional and punctual. Appointment times were always kept and Gary always called to confirm the times. Drapes were beautifully cleaned and rehung. They look terrific!
Description of Work: Professionally cleaned and rehung drapery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Rebecca S.
12/2013
5.0
carpet cleaners
  + -1 more
They were punctual and professional. The carpet looked brand new after their services.
Description of Work: Bella cleaned 3 rooms and a set of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Timothy H.
12/2013
5.0
drapery cleaning
  + -1 more
He was good and very nice. He did exactly what he said he was going to do.
Description of Work: He took the drapes down, cleaned & pressed them. He came back two weeks later and put them back up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

ROSEMARY R.
12/2013
4.0
carpet cleaners, upholstery cleaning
  + 0 more
I was satisfied. I spent more than the deal because I also had them clean some chairs. They were responsive and courteous. I don’t think that they did an extraordinary job. The service was satisfactory.
Description of Work: I purchased a Big Deal coupon from Bella Custom Cleaning for carpet cleaning services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$209

Brian L.
12/2013
5.0
carpet cleaners
  + -1 more
It was very easy to schedule. Bobby showed up on time and was very courteous and professional. Was very knowledgeable about what to do. We were very satisfied with the results. The next day we observed a couple of spots that were still there and called to ask about them. Gary offered to have someone come back out. They were out 2 days later and took care of the spots completely. We are very satisfied and will use Bella again in the future.
Description of Work: Cleaned stair and hallway carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

SYLVIA S.
11/2013
5.0
drapery cleaning
  + -1 more
Gary came exactly when he promised, gave me an approx. cost (final price determined by extent of repair) and removed the drapes. He told me when he would return, called me the day before to confirm and brought my "like new" dining room drapes back and rehung them. I've had them cleaned before and they NEVER looked this good! The repair was beautifully done as was the rehanging. I would STRONGLY recommend Bella and Gary!
Description of Work: Cleaned and repaired some delicate drapes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Elizabeth B.
11/2013
5.0
carpet cleaners
  + -1 more
I purchased a coupon on Angies List and it cost me about 100 and then I needed by stairs cleaned too on top of the coupon price. They were really great and the carpet looks very nice. I would definetly use them again.
Description of Work: I used Bella Custom Cleaning Ltd

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

amphous P.
11/2013
5.0
house cleaning
  + -1 more
It went great and they did everything that the said they would do in the advertisement.. outstanding service
Description of Work: I used Bella Custom Cleaning Ltd.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

NEILA T.
11/2013
5.0
carpet cleaners
  + -1 more
They were very efficient,professional and I would definitely recommend them!And I will definitely use them again.
Description of Work: I had a huge living room, they did dining room, 14 stairs,hallway upstairs and a landing so the coupon special was great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

myk S.
11/2013
4.0
ceramic tile
  + -1 more
OK; a little rough around the edges, but they did the job.
Description of Work: Services by Bella Custom Cleaning Ltd.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Kathy K.
11/2013
3.0
carpet cleaners
  + -1 more
We were happy with the carpet cleaning. They did a good job.
Description of Work: We purchased a big deal for Bella Custom Cleaning Ltd for carpet cleaning. They cleaned carpets of three rooms.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Contact information

9825 W Roosevelt Rd, Westchester, IL 60154

http://www.bella-cleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
House Cleaning,
Drapery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Upholstering,
Air Duct Cleaning,
Dry Cleaning,
Blind Cleaning,
Dryer Vent Cleaning

FAQ

Bella Custom Cleaning Ltd is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Bella Custom Cleaning Ltd accepts the following forms of payment: Check,CreditCard,Zelle
Yes, Bella Custom Cleaning Ltd offers free project estimates.
Yes, Bella Custom Cleaning Ltd offers eco-friendly accreditations.
Yes, Bella Custom Cleaning Ltd offers a 10% senior discount.
Yes, Bella Custom Cleaning Ltd offers emergency services.
No, Bella Custom Cleaning Ltd does not offer warranties.
Bella Custom Cleaning Ltd offers the following services: Cleaning-drapery, blinds, carpet, upholstery, tile, mattress, air duct, area rugs and orientals. wood floors, vinyl tile stripping and waxing, Flood restoration, disinfecting and sanitizing, pet odor removal, scotchgard protection, flame proofing drapery.

Contact information

9825 W Roosevelt Rd, Westchester, IL 60154

http://www.bella-cleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM