Narnia Landscaping Design and Construction, Inc

A few years ago They installed ( planted ) two different bushes that have NEVER BLOOMED. I have called and texted more than once and to date I haven't gotten ANY HELP other than talking about the situation but never DOING ANYTHING ABOUT THE ISSUES!!!

The project went very well. The crew worked their butts off! The transformation of the space is amazing. Narnia's quote was the lowest by a LOT, so I was somewhat skeptical. But the work that they did exceeded my expectations!

Everyone at Narnia was exceptional! The team worked so hard and the designers even came on the day to make sure everything was taken care of. It was super fast, and they worked on such a hot day too. I would 100% call Narnia again!

Nice design but did not use due to high price. Requested a scaled-back design which was still too pricey.

Everything went well. In all respects, Narnia did an excellent professional job. Irina was our contact and she was most excellent. Their work crew was also very good and cleaned up well after their work was done. We waited 6 months to see how the new drainage system worked under several rain storms and it is working as expected. Cost was $6500.

We had extensive work done; hardscaping, landscaping, and lighting. Iryna was great, came out personally for several consultations in order to complete the project exactly as we expected. When an issue arose, she promptly called to fix it with us to ensure we were satisfied.

I have used Narnia for several jobs over several years for a few jobs. Each time setting up these projects, Iryna has been very professional and each job was done in a timely manner, and to our satisfaction. Any changes we had with the plans, she quickly accommodated our wishes. Any issues with the project (we had only one regarding a chipped cap stone) was quickly resolved as quarantined by the company. I will continue to use Narnia with any landscape needs and have advised friends to utilize their expertise.

They did a very nice job. We were pleased when it was completed.

Narnia provided a very clear design to explain the problem and how they would solve the issue. They promptly provided a detailed quote and an estimated time to start my project. Despite having a very wet spring which made digging difficult, Narnia honored my request to start as soon as possible so that I could have a useable backyard. The project took exactly as long as Narnia estimated and the backyard drains like a dream even after very hard rains. One year later, I am very happy I chose Narnia

Narnia Landscaping installed a retaining wall alongside our driveway. They were very friendly and customer-service oriented during the consultation and installation. However, a few months after they completed the work, cracks and sinking began to appear in the driveway near the wall. Then a pothole emerged in the driveway. They failed to backfill a section of the driveway when they installed the wall. This has caused cracks, sinking, and the pothole. We called them several weeks ago. They said they'd come out last week to take a look at it, but they never showed up.

Poorly, I did not appreciate the email argument that I unwillingly entered into by responding to someone from this company who ASSURED me that someone followed up with me PRIOR to canceling the appointment that I had with them. After telling them that I was not contacted they insinuated that I was a liar. What a crazy poor customer service experience! I will not work with this company.

I couldn't even get them to give me a proper estimate on the work to be done. It's been over 2 weeks and I still can't get an estimate from these people.

The work was performed quickly and cleanly. They did a nice job, and I am happy with the results. My only quibble is that the I had a hard time getting a hold of them to determine when the work would be performed. Rain delays are understandable, but I think communication is key to a good working relationship.

I thought the price was a little high. They did a good job. It was just pricey. I don't have any complaints. They were friendly and do real good work. Their work is impressive.

We decided to update the concrete slab?patio and landscaping under and around our deck. In addition to better aesthetics, we wanted to improve drainage because our patio sits at a low point in our yard, so water tended to accumulate.? Our storm drain worked pretty well and we managed to escape the enormous rainfalls without flooding earlier in 2013 (by about 1/8 inch), but we felt we needed a better solution. When Iryna came to quote, we immediately clicked on the vision.? We had a pretty good idea about what we wanted, improved drainage?& a?natural look and she grasped it immediately and enhanced it.? I felt comfortable with Iryna from the start and she proved herself throughout the process. We ended up with permeable pavers for the patio, and since she knew drainage was a concern for us, she made sure the base was even deeper than?Unilock?required to ensure no future flooding?issues.? Iryna brought samples of the pavers over so we could confidently choose the best option, and she made it look even better by adding a border and a slight arc beyond where the concrete slab had previously ended. The drywall rocks and the natural outcroppings wall and steps turned out even better than we imagined.??She also repurposed some of our old cobblestones into a border for a new planting area outside the steps. Iryna worked with us each step of the way and?we love the final result.

Prompt, professional and caring of landscaping surround the patio. Iryna Wentz followed up to ensure we were satisfied with the work done. Once again, we are able to enjoy our patio. Thanks to Iryna and her team for a job well done.

They came when they said they would. The design was pretty much what we wanted. They did some follow-up work with us. We needed it done and they delivered what they promised.

We were looking for a quote on a drainage project and landscaping. The company initially was quick to respond, but as time went on, they're responsiveness lagged. in the end, the quote was way too high (went with Matthies Landscaping of Lombard). I would say, the process took about 2 to 3 months to get a quote!

They had done fine work. I would possibly use them again in the future.

Edward came out promptly and we explained what we were looking for. He seemed to understand our desires more than any of the other companies that quoted on the project. He was here for the work and we are happy with the end result. We only had a couple of bumps along the way. One was when he missed an appointment we had scheduled with him. He neglected to call us until about an hour after he was supposed to be here. That seemed totally out of character for him since he had been late once before and called me ahead of time which was completely fine. The second thing was that one of Edward's workers broke the connection to our hose box. They tried to fix it but couldn't do it. We deducted the cost of a new box ($45) from our balance due. Overall, we would hire Edward again. He seemed to be very attentive and conscientious.

We didn't get work done from them. It was nothing that they did. It was just that their price was too high. They were very professional. We would not consider using them in the future just because of the price.

Excellent. Edward was prompt and brought many samples of pavers for me to look at. He even found some discontinued pavers from other companies to reduce the price. I changed my mind twice on the pavers and the size and he never complained or made me feel stupid for changing my mind. He was more than willing to work with me and my budget writing three different quotes for me. I am sure I was a challenge to him. The work he did widening my driveway so I could put another car in that space was very professional. He was fast and cleaned up the area around the pavers so my neighbors would not step in the mud when walking down the sidewalk. His landscape work is beautiful also and we will use him for that in the future. I highly recommend him. He is responsive and will bend over backwards to make this work for your budget.

Edward submitted 2 plans and estimates, for walls of timbers and blocks, by email almost immediately. Of all the bids we received, his was far and away the most reasonable and detailed. He waited patiently while we finalized our plan. When we decided what to do, he showed up at our house promptly with a contract. He was professional but flexible about deposit and incremental/final payment. The work was started immediately. The crew was very conscious of working neatly across our lawn and our neighbor's lawn, as the retaining wall touched on both properties. They were very careful, in removing the existing retaining wall, not to damage our neighbor's lawn; and that could not have been an easy task. The retaining wall was installed flawlessly. We couldn't have been happier. And we got an Angie's List discount.

We were very happy with the person whom we dealt with. The person who owns the company was very professional and very responsive, in addition to being very flexible and accommodating. He tried to do what we wanted done with the landscaping and drainage. We weren’t very happy with some of the contractors that he had used, though. They were very inexperienced. We had to often go after them to the yard and ask them to make corrections, in spite of them having the plans. Overall, we were quite happy with Narnia Landscaping.

Edward arrived on time for the estimate and wrote up a detailed estimate that he sent via e-mail. His workers arrived on time the day they were scheduled and worked hard. Edward responded to my questions promptly as the work progressed and returned afterward when I was unsure that the grading was done properly. He made sure the work was done and they left the area clean, which was particularly important as they worked so near my neighbor's driveway.