Dupage Electrical Service

We found Dupage Electrical Service initially as they assisted the brick paver company we hired to do some electrical work. As a result of being satisfied with the work they did on that project (install new light switches/add wiring to allow us to turn off the water feature and lights from inside our house), we had them come back to install outdoor lights and connect them to timer switches and also install a chandelier in our kitchen. We were very satisfied as the work was done well, efficiently, and at a fair price. We will use again on our electrical projects.

Supposed to be here 7/14/2017 at 1:00 pm. Never showed up, no phone call to say they were running late or could not come. Called them at 1:50 to inquire as to why no show or phone call from them. Told me they were running late. But would call me back in a few minutes to say when or if they were coming. They did not call back. Called them again at 2:40 to find out what they were going to do. Guy said they were not coming today. I told him that their customer service and communications to customers was terrible. They did this very same thing last year before they installed another ceiling fan. Gave me $100 off charge because of the inconvenience at that time. I would never again use this company for work, nor will I recommend them to anyone. Very bad customer service, responsiveness, professionalism, and communication to customers. They should not be on your list of recommended businesses.

Their price was really good. They were neat and took the initiative and put a few more outlets in the garbage. They got everything up to code in the garage and put a switch on the inside of the house to coordinate with it. They told us everything they were doing step-by-step, which I really appreciated. They installed some new florescent fixtures. They asked what kind we wanted instead of just picking some out and explained all the price adjustments during the work. I would highly recommend them.

Dupage Electrical Service performed the exterior lighting portion of our recent patio installation. We chose Dupage Electrical for this work since they were recommended by the company performing the patio installation. We enjoyed working with Dupage Electrical. They were able to suggest some alternatives and improvements to our original ideas, and were attentive to the details of what we wanted done. They were also very careful to keep their work looking neat, and cleaned up fairly well when done. We intend to use them again should we require an electrician in the future.