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Wendrick's White Plumbing

Plumbing, Water Heaters, Wells and Pumps,

About us

Water heaters, sump pump & battery back-up systems replacement, bathroom remodeling, sewer rodding, locating & televising, toilets, faucets, disposals, dishwasher, laundry tub & water line replacement and backflow testing, repair & installation.

Business highlights

66 years of trusted experience

Services we offer

Water heaters, sump pump & battery back-up systems replacement, bathroom remodeling, sewer rodding, locating & televising, toilets, faucets, disposals, dishwasher, laundry tub & water line replacement and backflow testing, repair & installation.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.985 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 85 reviews

David M.
10/2022
5.0
plumbing
  + -1 more
Dillon came out to repair/fix a sanitary sump cover that wasn't sealing any more and letting smells into the basement. He called ahead to let me know he was on the way. He thoroughly explained my options to repair as well as estimated time and cost of each. Since a 29 year old check valve could eventually be a problem I asked him to add that to the request. He had one on his truck so a 2nd visit wasn't needed. This did require new PVC work as the previous installation left no room for a simple replacement repair. He also cleaned out the silt and plant growth from my storm sump. He provided an estimate to replace my aging hot water tank and detailed info about a tankless option. He possessed a remarkable supply of information about all manner of things. He cleaned up well, leaving no debris behind. I wouldn't hesitate to ask for him when doing any future work. $995 total.
Description of Work: Repair basement sanitary sump cover and check valve then clean out both basement sumps

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$995

Larry S.
02/2021
5.0
water heater repair
  + -1 more
Mike and Roberto did an excellent job. Arrived on time and completed the installation efficiently without any issues. Provided detailed operating instructions and cleaned the area before leaving. Would definitely recommend to others and will be the plumber I call in the future.
Description of Work: Install new water heater and remove old one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Cherie S.
10/2019
5.0
plumbing
  + -1 more
They are excellent and frankly they are the best. They are very prompt, kind, and they clean up really nice. We have used them for about 46 years and we would highly recommend them to anyone.
Description of Work: They did the plumbing work in our bathroom among other plumbing jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael G.
08/2017
5.0
plumbing
  + -1 more
We know them and we have worked with them in the pass. I think the price was average. The quality was good.
Description of Work: They installed a new toilet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jennifer D.
05/2017
5.0
plumbing, drain cleaning
  + 0 more
Once they got there, they were really fast on installation. Because they were installing a disposal, they rodded the sink drain for free. One of the guys that came out was the owner. Really nice guy. Very helpful.
Description of Work: Replace garbage disposal, unclog sink drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$450

Alyse M.
12/2016
5.0
plumbing
  + -1 more
They were really excellent. They were great. They didn't leave a mess at all.
Description of Work: They installed a garbage disposal.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
punctuality
5.0

Yes, I recommend this pro

Theresa N.
10/2016
2.0
plumbing
  + -1 more
He told me I would have to pay to have a new toilet installed. This is not acceptable since it never worked properly from the start and their efforts to fix it did not.
Description of Work: The new toilet was installed in July 2014. I have had problems since then with the handle sticking and water running. I don't always hear it since it's in the back. Happened once before a trip and my next water bill was $150. They've been out here three times since then, trying to fix the handle, but it's sticking again. They offered today to come out and try to fix it again, but I think they installed a defective Gerber Viper toilet, and I want it gone. Before they installed this toilet, they had installed a Kohler in the guest bathroom, which works fine, and also replaced my water heater. Now that there's a problem, they want me to pay to fix it. He thinks I'm pushing on the handle incorrectly.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$435

laura A.
06/2016
5.0
plumbing, drain cleaning
  + 0 more
These guys are the best. I have used them many times and will continue. Customer service and professionalism is top drawer.
Description of Work: Have used them many times over for root removal from an old sewer pipe, clogs, toilets, sump pump estimate, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

MIC J.
09/2015
5.0
plumbing, water heater repair
  + 0 more
We had a house inspection which determined there was a gas leak from the piping going into our water heater. Since Hendricks installed the water heater (years ago) and they are my "go to" plumbing service, I gave them a call and they came right out to check out the situation. Found and almost infinitesimal leak. The leak was in an area that they did not touch when they installed the water heater, but as a courtesy, they fixed it...for no charge. These guys are great and I highly recommend their services...and keep in mind, cheapest is not always best, especially in plumbing. Their pricing tends to be a little higher but is fair in relation to the quality of service they provide.
Description of Work: Fix a water heater gas leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

YVONNE M.
08/2015
3.0
plumbing
  + -1 more
Nothing was done. I had to chase them.
Description of Work: He took a look at our shower that was leaking, took a part, but I had to call to find out what happened. He said that they cannot work on Powers hydroguard controls.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
5.0


Richard B.
07/2015
5.0
plumbing, wells
  + 0 more
Great-they called before arrival to make sure they would have all necessary parts. Arrived on time and completed the job in a very professional manner. He gave advise on future plumbing project I asked about. Would definitely recommend.
Description of Work: Cleaned out sump discharge, replaced outdoor hose bib, and replaced valve to furnace humidifier.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Sharon K.
07/2015
5.0
plumbing
  + -1 more
Everything was perfect. They have done work for us for 15 years and we have had excellent experiences with them. They are honest, professional and knowledgeable. They will do whatever they can to help you fix your plumbing problems.
Description of Work: They installed a grab bar in the bathroom and replaced a cartridge in the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Robin M.
06/2015
5.0
home remodeling, plumbing
  + 0 more
Excellent. Very good work.
Description of Work: Installed sinks in kitchen, laundry room and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Dave J.
05/2015
5.0
plumbing, water heater repair
  + 0 more
Came out within two hours of my urgent call. Brought exactly the right replacement unit I asked for and did all the work perfectly. I've since called with questions about venting and Ken has educated me. In the future, I'll only use Wendrick's White for my plumbing needs.
Description of Work: Emergency replacement of hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,825

Purushotham H.
05/2015
5.0
home remodeling, plumbing
  + 0 more
The technicians were good and they know the job what they are doing. They finished the job in two hours. I would definitely recommend using the company.
Description of Work: Installed the kitchen and laundry faucets and fixed a leak in the bath tub shower.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Jane C.
01/2015
5.0
plumbing
  + -1 more
We've used him twice. Once last year to fix a sink leak. He's wonderful. It's a family business, a young man and his two uncles. We're going to use them until the house burns down, that's how much we like them. The quality of his work is impeccable. they're extremely personable. They generally come within 24 hours of your call. The price was wll within what we had priced ourselves. It was well within a reasonable amount. We thought the price was fair.
Description of Work: We just had him installed a new sub-pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$349

VERDA A.
12/2014
5.0
plumbing
  + -1 more
He was great and very reasonable. He was in and out in an hour. I would certainly use him again!
Description of Work: Fixed toilet flange

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Mary Ann T.
12/2014
5.0
plumbing
  + -1 more
He found that the original flange had been broken. It required the installation of a replacement that involved providing additional stability so that the commode would be sturdy.
Description of Work: He had to fix the floor flange and the commode in a basement bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Tracy E.
11/2014
5.0
plumbing
  + -1 more
Great service. We've used Wendricks before and have always been happy with the results. They're a family business and everyone is nice and professional. His schedule was running behind that day but communication was great and he stayed and finished the job. I would also add that once the job was finished, and even thought it was late in the evening, he still took the time offer advice on a few other issues. We'll definitely be contacting them for future work.
Description of Work: Removed an obsolete under-sink disposal and fixed leak/updated trap under bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Shelley L.
08/2014
5.0
plumbing, water heater repair
  + 0 more
As always, prompt and courteous. Installed the new water heater and hauled old away.
Description of Work: Installed a new hot water heater and hauled old away

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

William R.
07/2014
5.0
plumbing
  + -1 more
Excellent - did what they said they would do, and communicated very well
Description of Work: Helped with leaks in basement piping, helped with sink installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Darin K.
07/2014
5.0
plumbing
  + -1 more
Mike came out over a month ago to give me an estimate. The price was in line with other estimates I received but just in speaking with him he seemed to understand the problem better and had more confidence in the repair steps. I made an appointment for today. They were running behind from their morning work but they called to keep me informed and finally showed up. Mike and Roberto did an excellent job! They laid down tarps on my stairs and in the work area to keep things clean. The work went very smooth and 1, 2, 3 it was done. They did a very good cleanup. Total cost matched the estimate and they gave me a detailed receipt. I was very pleased and will certainly call Wendricks-White Plumbing for any future needs.
Description of Work: Replaced a cracked 4" main drain cast iron pipe with PVC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Thad M.
06/2014
1.0
plumbing
  + -1 more
They never showed up. Scheduled an appointment 3 different times, but a no show.
Description of Work: Outside water project.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jane C.
06/2014
5.0
plumbing
  + -1 more
He was excellent. I give him A across the board. We realized that we had a problem about 11:00 in the morning and he was there by 3. It is a family on business too which we also like.
Description of Work: Wendrick's White Plumbing installed a new faucet in our basement sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Carol A.
05/2014
5.0
plumbing
  + -1 more
I've used Wendricks-White since I bought my house almost two years ago. Every call has been answered professionally, respectfully and kindly. My house is over 100 years old so it has some unusual issues, all of which the gentlemen have discussed with me patiently, without ever talking down to me. I've always gotten a clear estimate up front, and they've always been pretty close to perfect. They have followed up with me after their work, to make sure everything was OK. This last visit, I knew the tub was dripping and what it needed, but I wasn't sure what was wrong with the sink or the tub, just that something was wrong. Ken not only replaced the cartridge in the tub, he showed me how to do it in case I ever need to again. He diagnosed the problem with the sink, cleaned out the drain and replaced the corroded part with a higher-quality replacement, so I know it will last. And he fixed the slow-running toilet so quickly, I was amazed. When he left, everything was close to clean and everything was working wonderfully. I would recommend Wendricks-White for any problem with any household plumbing. They are one of the most responsible, ethical companies I've ever used.
Description of Work: Multiple repairs to primary bathroom plumbing, including replacing stem on bathtub water supply, replacing damaged drain on sink, cleaning drain, replacing malfunctioning water intake on toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Contact information

912 W Greenwood Ave, Waukegan, IL 60087

www.wendrickswhite.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Wells and Pumps,
Drain Cleaning,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Ceramic Tile,
Water Filtration and Softening,
Flooring Sales and Installation,
Sewing Machine Repair

FAQ

Wendrick's White Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Wendrick's White Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Wendrick's White Plumbing does not offer free project estimates.
No, Wendrick's White Plumbing does not offer eco-friendly accreditations.
No, Wendrick's White Plumbing does not offer a senior discount.
No, Wendrick's White Plumbing does not offer emergency services.
Yes, Wendrick's White Plumbing offers warranties.
Wendrick's White Plumbing offers the following services: Water heaters, sump pump & battery back-up systems replacement, bathroom remodeling, sewer rodding, locating & televising, toilets, faucets, disposals, dishwasher, laundry tub & water line replacement and backflow testing, repair & installation.

Contact information

912 W Greenwood Ave, Waukegan, IL 60087

www.wendrickswhite.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed