This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Aqua Doctor is a family owned and operated business, We provide plumbing, sewer and basement waterproofing services. We pride ourselves in quality workmanship and customer satisfaction. We would love the opportunity to earn your business and be your lifetime plumbing and waterproofing specialist.
Business highlights
27 years of trusted experience
Emergency Services Offered
Services we offer
We are a full service plumbing company. We also offer sewer cleaning, inspections and repair as well as drain cleaning and basement waterproofing services.
Provider showed up within 24 hours and provided a detailed quote and recommendations. I contacted them to apply my claimed deal from Angi, and they never returned my call or email. So they simply chose to ignore the discount and went silent on me. I contacted Angi/Customer Support and they were no help at all. Not sure how SUPER SERVICE Award winners are selected but clearly that process needs blown up.
Description of Work: Sump Pump discharge Line Clearing
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$600
William B.
04/2021
5.0
plumbing
+ -1 more
Hired Aqua Doctor to replace a bathroom faucet . They did an outstanding job and gave me a great price. The following month my kitchen faucet needed replacement so again I hired Aqua Doctor . They were respectful, friendly and quick . They came with their masks on in the age of Covid and did an outstanding job again. These guys are my permanent plumbers . Don’t hesitate to give them a try because you won’t be disappointed. Overall, ⭐️⭐️⭐️⭐️⭐️ Rating
Description of Work: Replace kitchen faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Jeffrey J.
03/2021
5.0
plumbing, gas leak repair
+ 0 more
Sunday March 28, 2021 I had the pleasure of working with Aqua Doctors Plumbing at 1304 Eastview Drive Waukegan, IL 60085. At home there were two (2) small gas leaks at connection points with my furnace and the stove. They were the first to reply when I initiated the request for quotes on Saturday 3/27. They scheduled an appointment for the next day between 11-1 pm. They arrived at the beginning of the window of time they quoted (yippee). I was prepared to provide shoe covers due to the pandemic. They were respectful of safety measures and had their own shoe covers and masks in hand already. Bravo! Chris and Rob were very good at providing and explanation of services to be rendered. A consultative approach was used and appreciated. They did not talk down to you as the client/non-plumber in the room. They worked expeditiously and thoroughly resolving both issues. I also had them quote a larger job due to this good experience. I found them to be reliable and I’m sure you will too! Thank you, Aqua Doctors! Kind regards, Major J. Johnson (retired)
Description of Work: Plumbing and gas connector line to appliance repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David M.
02/2021
5.0
plumbing
+ -1 more
Excellent. The guys were friendly and got the job done quickly.
Description of Work: Toilet tank to bolt gasket
Rating Category
Rating out of 5
Yes, I recommend this pro
Lindsey G.
02/2021
5.0
excavators, plumbing
+ 0 more
Paul from Aqua Doctor Plumbing was great. We had 4 estimates done that had said the job was more extensive and expensive than what we thought. Paul was honest and accurate with the repair. He explained to us exactly what created the leak and the cost of the repair. He steered us in the right direction with what we needed to do and discouraged the unnecessary work that was suggested from other companies. We will definitely use Aqua Doctors again for future repairs and work!!
Description of Work: Broken solder weld in a drain pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$375
Alan S.
01/2021
2.0
excavators, sewer cleaning
+ 0 more
I purchased a sewer rodding on an Angie;s list deal for $125. They were not able to rod it all the way to the street. They claimed the obstruction was likely a broken pipe. They claimed that there was some urgency because the pipe was full of water and I was likely to have a backup soon. Their written assessment and quote was $3,600 to repair that section or $5,800 to replace the entire pipe from the house. I decided to get a 2nd opinion from a sewer company I had used before and trusted. They were able to break through the obstruction (rather easily they said) and clear to the street. They confirmed the pipe is not broken. Their service cost $300. I would not use Aqua plumber again or recommend them to anyone.
Description of Work: Sewer rodding
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$125
John D.
12/2020
5.0
excavators
+ -1 more
The crew that came was fast, polite, and professional. Would definitely hire again.
Description of Work: Hydrojetting of sewer lines
Rating Category
Rating out of 5
Yes, I recommend this pro
Chad W.
12/2020
5.0
plumbing
+ -1 more
Chris and his team were 100% professional and helpful with my sewer line issue. I had some other smaller issues to be dealt with at a another property and the job was also done with 100% professionalism. It is good to know that if I have any plumbing issues going forward I can rely on Aqua Doctor to help me out.
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Pamela G.
11/2020
5.0
plumbing, drain pipe
+ 0 more
It went amazing. They were there for me when I needed them most. They got the job done in a timely manner and kept me up to date throughout the entire process. Not only did they communicate well, but the quality of work that was done was completely mind blowing. They transformed my crawlspace from the openings on the crawlspace walls to a new and improved sewer, drain tile system and vapor barrier. Holy cow was I impressed when I went into my crawlspace after they were done. They deserve more than just an A. Their work is extraordinary and hard to find these days. I definitely could not recommend anyone better. Thank you Aqua Doctor!
Description of Work: Vapor barrier, plumbing, drain tile system, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,325
Edward H.
11/2020
5.0
plumbing, basement waterproofing
+ 0 more
Rob did an excellent job. Quick and perfect.
Description of Work: Removed faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
John N.
11/2020
5.0
excavators, plumbing, drain pipe
+ 1 more
They did a good job.They were messy, but were very responsive to something that needed to be fixed. I would hire them again.
Description of Work: They put in rain tile around the foundation of my house.
Rating Category
Rating out of 5
Yes, I recommend this pro
SCOTT S.
11/2020
5.0
plumbing
+ -1 more
We had a leak that we couldn't figure out. The plumber from Aqua Doctor arrived in the window they indicated. He was courteous and quick to diagnose the issue. It was a simple issue that I could repair myself, so he talked me through what I should do to properly make the fix. I asked him what I owed him for his time and he said it was free. Honesty in the day and age is priceless.
Description of Work: Plumbing
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Demetre L.
10/2020
5.0
drain cleaning
+ -1 more
Aqua Doctors is my go-to for any plumbing needs. I trust Paul at AD with any plumbing situation. While working on an issue on a bathroom faucet, he kindly unclogged the drain on another sink.
Description of Work: Unclog a drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Israel G.
10/2020
5.0
plumbing, sewer cleaning, drain cleaning
+ 1 more
Service was excellent, as the providers were professional, reasonably priced, came during the scheduled time frame, provided a thorough explanation of the procedure, and provided insight into how I can prevent problems in the future. In addition, I was not able to present for one of the services, and they provided me with an immediate update over the phone.
Description of Work: I used Aqua Doctor plumbing for hydro jetting the main sewer line for two properties, installing a toilet, and rodding out a laundry drain line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$598
Kimberly H.
10/2020
5.0
plumbing, basement waterproofing
+ 0 more
Toilet was leaking from tank bolt. Plumber Chris tightened and also checked the other two toilet tank bolts, and while he was at it also corrected the water level in the tanks which was great and I'm glad he did that to avoid future toilet issues. Would hire again!
Description of Work: Toilet was leaking from tank bolt.
Rating Category
Rating out of 5
Yes, I recommend this pro
Christine V.
10/2020
5.0
plumbing, basement waterproofing, wells
+ 1 more
Paul was amazing and professional. He answered all of my questions and took the time to explain things in detail.
Description of Work: Ejection pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
James D.
09/2020
5.0
plumbing, basement waterproofing
+ 0 more
Paul and Rob from Aqua Doctor quickly identified the problem and fixed it. Great, prompt service at a great value.
Description of Work: Repair to a leaking kitchen sink.
Rating Category
Rating out of 5
Yes, I recommend this pro
Isaiah O.
09/2020
5.0
basement waterproofing, sewer cleaning
+ 0 more
Paul did a great job clearing out the sewer line.
Description of Work: Clear the sewer line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael W.
09/2020
5.0
plumbing
+ -1 more
Excellent service! Will use them again when I need to!
Description of Work: toilet Repairs
Rating Category
Rating out of 5
Yes, I recommend this pro
Joshua J.
09/2020
5.0
plumbing
+ -1 more
Had a pre-purchased waste king installed. These guys did a great job and really quick. Will use again.
Description of Work: Garbage Disposal Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jerry M.
09/2020
5.0
plumbing
+ -1 more
After some initial difficulty I found a their customer follow up was excellent and hats off to Robert for sticking with the problem and finding a solution and giving us fresh clean great tasting water through our refrigerator
Description of Work: ice maker line for refrigerator
Rating Category
Rating out of 5
Yes, I recommend this pro
Greg G.
09/2020
5.0
sewer cleaning
+ -1 more
It went very well. Autumn set up my appointment and confirmed all of the details. The guys showed up in the time window I was given, got the work done promptly and clearly explained how the cleaning went. Super service, thanks!!
Description of Work: Sewer rodding plus video inspection
Rating Category
Rating out of 5
Yes, I recommend this pro
Javier G.
09/2020
5.0
plumbing
+ -1 more
i have been using their services for a couple of years now and they are simply the best. Great customer service. Best prices. And they come to you very quick. I will not call any other service. I highly recommend them
Description of Work: Drain Cleaning/ Sewer Repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Herminio C.
09/2020
5.0
plumbing, drain cleaning
+ 0 more
Aqua was very prompt and responsive when I first put in my inquiry. They were professional both on the phone and in person, and very respectful and amicable. The plumber that came, James, was well vetted and knew his plumbing; he was respectful and nice, and performed the job efficiently and effectively. I would hire them again, the only catch as always is pricing. It seemed a little high for pipe replacements (852 for the sink, minor fixes/tightening on another sink) but they provided an in-home quote beforehand for free, which other companies require payment for (HUGE PLUS). Would hire again.
Description of Work: Pedestal sink pipe repair/replacement
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$852
Sridhar R.
07/2020
1.0
plumbing, basement waterproofing
+ 0 more
Don't wast your time working with this company.. I requested for quote multiple time but haven't received any response from them. Not sure if this company still exist or closed.
Description of Work: Outdoor faucet repair
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Response from Aqua Doctor Plumbing
Our call logs show we tried to call your number twice and it just kept ringing, also we have no incoming calls from you number to our office number at 847-521-2100. If you would like a free estimate please contact us at 847-521-2100.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Basement Waterproofing,
Sewer Cleaning,
Excavating,
Drain Pipe Installation,
Natural Gas Lines,
Wells and Pumps,
Water Heaters
FAQ
Aqua Doctor Plumbing is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Aqua Doctor Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Aqua Doctor Plumbing offers free project estimates.
No, Aqua Doctor Plumbing does not offer eco-friendly accreditations.
Yes, Aqua Doctor Plumbing offers a 10% senior discount.
Yes, Aqua Doctor Plumbing offers emergency services.
Yes, Aqua Doctor Plumbing offers warranties.
Aqua Doctor Plumbing offers the following services: We are a full service plumbing company. We also offer sewer cleaning, inspections and repair as well as drain cleaning and basement waterproofing services.