Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

THE REFINISHING TOUCH, LTD

Cabinet Refacing and Refinishing, Furniture Refinishing and Repair

About us

WILL TRAVEL TO: PORTIONS OF COOK, DUPAGE, LAKE, KANE, MCHENRY COUNTIES

Business highlights

39 years of trusted experience

Services we offer

REFINISHING SERVICES FOR WOOD FURNITURE & KITCHEN CABINETS.

Amenities

Free Estimates
Yes
Senior Discount

ask for details



Accepted payment methods

Check
MasterCard
Visa

Reviews

3.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.7
value
4.0
professionalism
3.3
responsiveness
3.7
punctuality
3.3
Showing 1-3 of 3 reviews

AMY F.
03/2011
4.0
cabinet refacing
  + -1 more
It went great. We are still happy with the finish. The cabinets are a cream with a coffee glaze, it looks awesome. They were originally oak. For the island they did a chocolate. The bookcases were matched to the kitchen and for the interior, she did a faux stone finish, which looks really cool.
Description of Work: They refinished all of our kitchen cabinets and island, as well as a bookcase in our family room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$8,000

Michal G.
03/2008
1.0
furniture repair
  + -1 more
They did a good job cleaning and refinishing the kitchen cabinets which now look cleaner and fresher. Unfortunately in the process they caused considerable damage: they ruined the veneer on one panel, broke a hinge, left stains on walls and the inside of cabinets and where they tried to clean it up ruined the wall paint. Wendy refused to take responsibility for the ruined veneer claiming that it was ruined before, which is preposterous; she promised to replace the broken hinge and clean the stains but it is now three weeks that she finished the job and I am still waiting. She made me pay her in full before I had the chance to see the finished work thus leaving me with no recourse, except writing this report.
Description of Work: Did a "face lift" for old oak kitchen cabinets

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,075

Response from THE REFINISHING TOUCH, LTD
The member was in the process of remolding her kitchen, ie: the floors & counters. The condition of her 30 plus yr old kitchen cabinetry had several coats of dirt & some type of oil which they applied over the dirt, making our job a challenge from the start. Part of our agreed "Face Lift", was to strip 2 upper cabinet doors which were previously stained the wrong color. Which we stripped twice b/4 she approved of the color. When we took the doors down from the frames the hinges fell apart. After careful inspection noticed that the hinges were previously broken & been glued back together. As a curiosity to her, not only did I point out the defect to her but went a step further to try to get replacement hinges for her. Because these hinges are obsolete, I found a source in Vernon Hills, IL which had a hinge that would fit her existing holes. This resulted in time & expense considering she lives in Evanston my shop is in Wauconda & Vernon Hills is the source for the replacement hinges. In the end the replacement hinges didn't fit. Currently I'm waiting for a shipment of the new original hinges to arrive from NC. There was also a timing issue with her, she wanted the cabinets finished b/4 her flooring people came back for a retouch which resulted in an evening session on her cabinetry when she was going to be out of the house so, we settle on the bill b/4 I was completely finished which she agreed to. Regarding the veneer panel I didn't do it but I will fix it at her expense.

SARA R.
04/2007
5.0
cabinet refacing
  + -1 more
Beautiful job; professional staff, extremely detail-oriented. Calls were returned quickly, questions answered. I had them back for a second job.
Description of Work: Sanded and painted kitchen cabinets (from light oak to cream color). Also repainted metal hinges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

    Contact information

    950 N Rand Rd Ste 105, Wauconda, IL 60084


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Cabinet Refacing and Refinishing,
    Furniture Refinishing and Repair

    FAQ

    THE REFINISHING TOUCH, LTD is currently rated 3.3 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    THE REFINISHING TOUCH, LTD accepts the following forms of payment: Check,MasterCard,Visa
    Yes, THE REFINISHING TOUCH, LTD offers free project estimates.
    No, THE REFINISHING TOUCH, LTD does not offer eco-friendly accreditations.
    No, THE REFINISHING TOUCH, LTD does not offer a senior discount.
    No, THE REFINISHING TOUCH, LTD does not offer emergency services.
    No, THE REFINISHING TOUCH, LTD does not offer warranties.
    THE REFINISHING TOUCH, LTD offers the following services: REFINISHING SERVICES FOR WOOD FURNITURE & KITCHEN CABINETS.

    Contact information

    950 N Rand Rd Ste 105, Wauconda, IL 60084


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM