All Temp Heating & Air Conditioning Inc

They have high quality service and the people there are professional. Scheduling appointments is easy and they call when they're on their way. They are good people to deal with and the work was covered by the warranty.

I called 3 different Heat/AC businesses in the area, All Temp was $200 better than the other 2 on the exact same equipment. The installer was on time, did nice install job, and went to great lengths to make sure I knew how to operate the unit and change my own filters should I choose to do so. I couldn't ask for a better experience. As a result I will be hiring them again shortly to install a garage heater in my new home.

We had a new furnace and A/C installed to take advantage of expiring tax credits. The installers were top notch. They were punctual and very respectful of our home. They put down tarps the entire path from the front door to the furnace located it the basement so they wouldn?t track in the winter weather onto our flooring. The craftsmanship was impeccable; from capping of the existing venting, running of the new PVC exhaust, to retrofitting my ductwork for the new furnace, it all exceeded my expectations. Unfortunately, two days after the install we did identify there was a faulty union put in during installation that resulted in gas leaking from the piping entering the furnace. While I was quite disappointed this was not caught during installation I was pleased at the response I received from Eric, President of All-Temp. He personally called me with a sincere apology after learning of the issue. I felt he understood my concerns and did not try to minimize the issue or defer blame. I walked away feeling like I did business with a company that genuinely cares for their customers.

It went very well. I had 5 total estimates. I choose All Temp because the salesman showed up on time, knew & explained the product well, answered my additional questions in a quick and responsive manner, and the products they offered. I wanted a quality brand name product and chose the top end Lennox units they quoted. Their prices were competitive. The installers showed up on time, were very courteous, explained what they were doing, and completely cleaned up the job site. You would not know they were there when they left. The remove and replace took about 1/2 day. The lead installer explained all functions of the furnace, a/c, thermostat, humidifier and air cleaner. The unit works great with no issues. The only slight negative was that it took a few calls to finally get the receipt and documentation to submit for the Gas/Elec company rebate.

As stated above, I had 9 different technicians to the house in less than a 2 month period. I had issues with 2 out of 3 furnace units. Furnace 1: I was charged for filters and pads and drain line parts on a furnace that needed to be replaced. However the first technician did not recommend a new furnace. He gave me a poor diagnosis stating that if the drain lines were tilted (vs. 90 degrees), it would solve my problems. The second technician did not know how or why the first technician said to tilt the drain lines and did not know how he was supposed to do it. He did a band-aid job and charged me. The furnace quit working the next day. The third technician said the furnace had a lot of corrosion and should be replaced. This was after I paid for new filters, pads and drain line parts and labor. The quote on the new furnace stated either a new humidifier or a new air filter. The paper work was written up at the office and I never saw it. They did not replace the older humidifier on the new furnace that caused all of the water damage. The company did give me a partial refund on the service call where they "tilted" the drain lines as that was not a necessary call and the drain lines and furnace were replaced. The air filter and pad were new, but I did not get any credit for those. Furnace 2: Two different times this humidifier on furnace 2 was serviced, only to be told a couple of weeks later that it needed to be replaced. It was replaced with an April Aire. The third technician who looked at the leaking humidifier said that is the only brand that they use. After all of these service calls this fall, I have very little faith in this company. It seems they have too many different technicians and several times the technicians did not catch problems. It seemed that each problem took 3 technicians to properly diagnose and the service calls leading up to the replacement diagnosis were expensive. It's important to trust the people that take care of your furnace. Not only do you want heat in the winter, but I've heard of faulty furnaces exploding. It only takes one technician to miss something. I spoke with a manager who really didn't seem to care. I was upset about all of these problems, especially all of the things that seemed to slip through the cracks. He offered to sell me a new humidifier on the new furnace. I said, no thanks. I'll take my chance to see if it leaks again and if so, I'm taking my business elsewhere. UPDATE: A poor review was filed by me on December 6, 2013 for All Temp Heating and Air Conditioning. I want to commend the company and in particular, President, Eric Mehrholz for his prompt responsiveness and care in addressing my issues. I've gone back to giving them 5 stars!!! Human error or miscommunication can and does occur in our daily lives. The way it is handled says a lot about a company and if they care about their customers and reputation. I'm writing this second review to say - All Temp Cares! I have used this company for several years to perform the annual maintenance on my three furnaces. I was very frustrated this past fall with a series of 9 service calls from this company. The first service call was for annual maintenance and filter changes on three furnaces. Subsequent problems were diagnosed or misdiagnosed; often the problem was not fixed. Eventually, one of the last service appointments was to install a new furnace. An old humidifier that had leaked and caused corrosion on the furnace was not replaced. It was re-installed on the new furnace. This was miscommunication. Eric Mehrholz, President of the company, personally called me to say that he was concerned about the problems that I had with their service. He explained that the company is family owned and that his father (?) started the company. He said that he had a meeting with the team of technicians who provided these service calls. He took a personal interest and took time to figure out what had happened on their end. He wanted to make it right. Eric scheduled the installation of a new humidifier for the next day. There was no charge. He also compensated me for the service call(s) that were either unproductive or not necessary due to having to replace the furnace. As I said, I revised my rating of this company to 5 star!

Todd from All Temp is fantastic! He came earlier to do a maintenance check and noticed a number of worn parts on our heaters. I had suspected problems due to very loud motors and inefficiencies. He gave me a written estimate for work on the old heaters - parts required ordering. He helped me by ordering the parts and one week later, he installed the parts. He was prompt, knowledgeable and neat in his work. The work was performed for less money than originally estimated, which was great. I am very pleased now at our new QUIETER heaters. All Temp has been in the area for a number of years and they continue to do excellent work!

Tuesday Nov 12th 2013 I took a couple hours off of work and came home hoping they would be punctual. Mike (Sales/Service guy) shows up promptly at 11 AM as promised. Very professional and knowledgeable. HE was not pushy at all and gave me all the options. I told him I will get back to him the next day. I called him back an hour later and told him I would go with All Temp. I was in a "No Heat" situation so Mike setup an installation for the next day. I called him the same day a couple times with questions and he answered the phone real time. Wednesday Nov 13th 2013. Justin (the contractor) and Chris (His Helper) show up as promised between 8 AM and 8.30. First impression - Young guys, but very professional. They put down tarps, explained to me what they were going to do. They were communicative the entire 4 hours they were there. They did not rush at all. They took great care drilling a hole through my outside wall for the new AC pipe. Justin even patched the extra hole he had to make before he hit a couple studs. Very clean and professional work throughout. I asked that the AC pipe run along the floor so I can get access to some storage space. Justin even fashioned some sheet metal to act as a protective barrier for the pipe in case someone stepped on the aluminum pipe! Overall, I would recommend these guys to anyone.

Called service provider and were told someone would call in 15mins, He called in 10min and would be there in an hour. He was prompt and got right to work. He had the part need for the repair and installed it lickety split. It was a painless process.

All-Temp handled an air-conditioner emergency during the summer heat wave recently. I was so impressed with the quality of service that I decided to use them for my regular maintenance twice a year. They are local, professional, prompt, and friendly.

Outstanding service from a outstanding company. Call Them... Don't Hesitate !!!!!

They were professional and they were on time. The quality was good. There were no additional charges beyond the big deal amount.

All Temp did what they promised at the price they quoted. Work was done quickly and everything works fine now.

All Temp Heating and Air did an excellent job removing the old equipment and installing the new system. The salesman (Art) was very friendly and thorough and responsive to my followup questions after his initial visit. The installation team was prompt, courteous, and very professional. A week after the installation, a quality inspector from All Temp came out to our home and did a post-installation inspection of the system to verify that everything was installed properly and working. We're very happy with the All Temp team so far.

very very professional and prompt. Very careful and quiet. Outstanding

It went extremely well. The rep was courteous and on time and the work was completely quickly. Will definitely use them in the future.

They've always done a stand up job for us. I've been pleased with them. They've always been prompt and communicative. Their pricing is fair. They're quick at getting things done. Their response time is quick. Their billing process is efficient. They just make it easy. Running as an intermediary between myself and tenants can sometimes be a challenge for people but they will listen to what the tenant has to say and they will call me before any work is done to get approval. So they just do a nice job with that three-way relationship. They're not the cheapest but they're probably worth it.

We were nervous about using a new vendor for such a major project, but they had such good reviews and their price was so much less than our regular heating/AC contractor that we decided to pick All-Temp. What a relief that the installation went very well, they were on time, the unit works great, and they saved us even more money by flushing and checking the existing copper pipes rather than installing new ones that were not needed. They installed within 2 days of acceptance of the estimate, knowing that we were without AC in 95-degree heat. No complaints whatsoever. This is the perfect example of why we love Angie's List. Peer reviews make a huge difference in being able to make an informed good consumer decision.

He was actually extremely helpful when he was out even if it went a little above and beyond.

Had a team of 3 lead by Joe. All were very professional and were professional and friendly. This was a huge job. The team arrived on schedule and had the work done in just 2 days and worked to get partial AC after the first day when it was very hot. Was very happy with the service. There was a mix-up with the billing and I overpaid by $1000. Rich Edwards called me up the next day and drove out to return the check so I could write one for $1000 less.

I am so impressed. From the first phone call to schedule an estimate to the post-installation inspection (YES! They have someone who comes out two weeks after the initial installation to inspect everything!), the folks at All Temp were professional, courteous, prompt, and knowledgeable. I had gathered several bids from other Angie's List providers. All Temp not only had the best price (by a significant margin), but included several extras, such as the post-installation inspection, a new thermostat, and a new allergen control air cleaner. The estimator knew his product line and carefully measured every window in my home, which he then used, along with our square footage and an industry formula, to make his recommendations. The installers were clean, thorough, and even helped me to complete the North Shore Gas rebate form so that I could get nearly $1000 back in rebates. The inspector installed a hard start kit to help with the initial energy pull from the A/C. I haven't been able to test the furnace, but the A/C is so quiet, I hardly know it's there. I couldn't be more pleased.

It was fine, I barely remember the appointment but they inspected and they gave us some diagnosis of coolant leaking but it went fine. They cleaned and inspected and that was all. Honestly, I don't remember the appointment at all; I guess it was pretty eventless. We actually used them later after that point; we even had them replaced out furnace recently. Maybe about a year later we had them actually provide some other services, they replaced out furnace system.

Went fine. Simple fix.

The service guys are good! They are prompt, professional and courteous. You could expect that they are good. They provide honest service and a good price.

The experience with All Temp Heating & Air Conditioning Inc went pretty well. They discovered that the freon was low so they charged me for recharging the freon. They were easy to schedule and were overall responsive. I don't know if what they did was anything above or below, I think the service was straight-forward but they were easy to deal with.

A rodent had evidently accessed the AC unit and had chewed through the wire which fried the mouse and a capacitor. It was identified fast and repaired. Did a nice job and I will call them again.