About us
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
5.04 Reviews
Showing 1-4 of 4 reviews
Angie G.
05/2017
auto repair
+ -1 moreBeen going here for awhile now for all of my cars maintenance and repairs. This place is top knotch A#1 in my book. It's the best feeling ever not to have to go to the dealership anymore! 1) Convenient- call or my favorite - email to make an appointment. 2) TRUSTWORTHY ....finally I found a place that can be trusted! 3) You can tell from the moment you walk in you are important to them. 4) Open early 7 am for those who need to drop off before work and has loaner cars available, if needed so you don't have to take a day off work! 5) Competitive rates. 6) Nice clean professional waiting room with free wifi. I highly recommend Waterloo Automotive. If you try it, you will keep going back like me.
Description of Work: Car repairs and regular maintenance.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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| punctuality |
Yes, I recommend this pro
Juanita S.
05/2015
auto repair
+ -1 moreunknown
Description of Work: The were exceptionally courteous and helpful. They explained everything step-by-step. They gave me a ride home after I dropped off my car and picked me up when the work was finished.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
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Yes, I recommend this pro
$1,200
Shirley S.
12/2014
auto repair
+ -1 more.
Description of Work: Power steering rack and pinion replacement. Everything seems to be just fine. This company is a pleasure to work with. I feel very confidant that they did an excellent job and am grateful to find a neighborhood car repair place that is not a dealership.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$1,100
Brian D.
01/2014
auto repair
+ -1 moreMy wife calls and says her van has overheated on the way to work and she happens to be right by a service station so she has pulled in. I am thinking that we are about to pay a huge premium because they have us trapped. My first indication that I might be wrong was that they offered her a free loaner car to take to work and they tell me upfront what their diagnostic charge will be. We agree that nothing will be done without approval. They called back said it needed a new thermostat and provided a reasonable cost for replacing and would have it done by the time my wife got off work. They even took the car to her and brought back their loaner. That would have been good service, what has made them great and a trusted service partner is that they evaluated her car and given its high mileage 165k on a Dodge Caravan asked how long I intended to drive it. Based on my expectations they gave me a prioritized list of things that were probably needed and discussed with me a plan, some of which I could do and some items which they should do as we work together to get 200k miles out of it. I have started taking both my cars there and I am always greeted as if I am their best customer and I have never felt the least bit taken advantage of. They have even said try the repair yourself and if you get in over your head give us a call and we will help.
Description of Work: My first experience with this service provider was a new thermostat, but I have used them many times since.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$150
Contact information
622 N Market St, Waterloo, IL 62298
www.waterlooautomotive.comService hours
Sunday:
ClosedMonday:
7:00 AM - 5:30 PMTuesday:
7:00 AM - 5:30 PMWednesday:
7:00 AM - 5:30 PMThursday:
7:00 AM - 5:30 PMFriday:
7:00 AM - 5:30 PMSaturday:
ClosedLicensing
Bonded
Insured
No License Required for Trade
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Doors,
Auto Glass,
Natural Gas Lines,
Buffing and Polishing,
Auto Inspections,
Auto Accessories,
Auto Radiators,
Air Duct Cleaning,
Heating and Air Conditioning,
Glass and Mirrors,
Auto Transmission
FAQ
Waterloo Automotive is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:30 PM
Tuesday: 7:00 AM - 5:30 PM
Wednesday: 7:00 AM - 5:30 PM
Thursday: 7:00 AM - 5:30 PM
Friday: 7:00 AM - 5:30 PM
Saturday: Closed
Waterloo Automotive accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Waterloo Automotive does not offer free project estimates.
No, Waterloo Automotive does not offer eco-friendly accreditations.
Yes, Waterloo Automotive offers a 10% senior discount.
Yes, Waterloo Automotive offers emergency services.
Yes, Waterloo Automotive offers warranties.
Waterloo Automotive offers the following services: Complete automotive maintenance and repair performed by ASE Certified Master Technicians. BBB Accredited, AAA Approved, and Bosch Certified.
AUTO BODY WORK.
Contact information
622 N Market St, Waterloo, IL 62298
www.waterlooautomotive.comService hours
Sunday:
ClosedMonday:
7:00 AM - 5:30 PMTuesday:
7:00 AM - 5:30 PMWednesday:
7:00 AM - 5:30 PMThursday:
7:00 AM - 5:30 PMFriday:
7:00 AM - 5:30 PMSaturday:
Closed