Miller Heating & Cooling

We moved into this home back on the last day in Feb of 2015. The furnace and A/C were original to the home (22 Years old at the time). Miller fixed an A/C issue near the end of the summer of 2015 (quality work and not a bad price - quick fix). They had recommended to me than to upgrade to a new system and we agreed that I would plan on the upgrade for spring the next year. Come Jan 2016 the heater goes out and because they did a good job the first time I called them back. The owner had come out after the initial look at the system and set down with me to discuss the options - they could keep the system going for about $200 but there were things that would probably go wrong - the system was not 23 years old. There were a couple of things that should be replaced in the firing chamber (and they showed me the things) that would cost around $800. Safety was a concern. Or we could replace the whole furnace and A/C and I would be good for several years - (I had replaced the HVAC system in my last home just a couple of years before). We talked price (although I had already determined to replace the system). And the price they gave me was fantastic to me... and it was a Lenox system. (Someone told me recently that the winter is the best time to buy A/C systems, don't know if that's true but the price on my system was well below what I expected - and what I had seen on the internet... especially not what I expected in an emergency situation like I was in. Then they talked financing. I was leery about the loan offering of no payment, no interest for 12 months, but didn't want to pull money out of savings - I planned to pay when the tax return came back. I decided to try the loan (not my normal practice). The agreement I did sign did say if you didn't pay it off by the end of 12 months - the interest rate would be 24% dating back to day one. I paid it off a few months later (with the tax return) and they promptly sent me a paid in full receipt. It turned out to be a good deal for me - just a recommended. The guys worked through the day and replaced the furnace system and put the A/C in place. We had heat and they returned the next day (when it was a lot warmer) and completed the A/C hookup outside. They cleaned up everything. The new system has worked well ever since being installed. They asked me to call and have them complete the A/C checkout when summer hit so they could ensure it was working efficiently. Well, summer came - extremely hot this year and the A/C has been working so well that I kept forgetting to call. I remembered today to call and they are coming over tomorrow to check the system. I just thought I had better recommend them to someone. I joined this website just to write this recommendation. They were prompt in coming and worked tirelessly until it was completed.

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Arrived on time, performed thorough maintenance with airflow checkpoints installed on all air flow points. Spent 3 hours and explained things and answered our questions since we were not familiar with heat pumps.

My bills were very low last year with the air conditioner. I would rate them highly.

He came in when efficiently and did a lot of work and I only paid about $88 on that service. I was out of Freon's and he checked everything. I had it checked before and it was nothing like what this guy did, so I signed him up to come during the winter season and he did the same thing. I have a 2200 foot house and I paid the highest bill and now it's none. He had to come back because he had not put the right filter in and he came back. I will continue to use him.

I love Miller and the work they do. It is only $169 a year which is fair to me considering they come out twice a year. Everything runs well and I have had no problems, they take care of everything for me.