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Reviews
4.48 Reviews
Showing 1-8 of 8 reviews
Jeanie C.
12/2016
appliance repair
+ -1 moreVery efficient, very friendly and reasonably priced
Description of Work: Worked on the dryer
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Yes, I recommend this pro
Elizabeth A.
08/2016
appliance repair
+ -1 moreunknown
Description of Work: Quick and efficient!
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Carrie G.
06/2015
appliance repair
+ -1 moreunknown
Description of Work: Repair wash machine
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Yes, I recommend this pro
$300
Kenna P.
04/2013
appliance repair
+ -1 moreWater was collecting at the bottom of the dishwasher, sometimes it flooded into the kitchen, then sometimes it wouldn't fill with water. Bill was right on time for the 9 am appointment, and he determined the water sensor float was out of alignment. He adjusted it, showed me how to make sure it was functioning properly in the future, and charge me only for the house call. Last year, when my dishwasher wasn't cleaning completely, Bill found an obstruction in the pump inlet, removed it with tweezers, and only charged me for the house call. A different repairman wanted to charge me $350 for a new pump! Bill also showed me how to clean the gunk out of the sprayers. Last year, when Bill repaired my washing machine, he showed me the part that was failing and how it had deteriorated by comparing it to the new part, and even gave me a discount since he had the part in his truck, ready to install. Bill is also always very cheerful and friendly.
Description of Work: Fixed my dishwasher by re-aligning the water sensor float. Previously fixed my dishwasher when the water was dirty by removing an obstruction with tweezers, rather than replacing the whole pump. Previously fixed my washing machine when it was making loud grinding noises, though I don't recall what part was replaced.
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Yes, I recommend this pro
$65
Lewis K.
03/2012
appliance repair
+ -1 moreHe did a nice job.
Description of Work: He repaired an appliance for me.
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Yes, I recommend this pro
Tammi H.
02/2012
appliance repair
+ -1 moreoverall it was a bad experience.
Description of Work: Valley Applliance showed up b/c my refrig wasn't running. I found the tech to be abrasive and rude. He said he would be back in a few days with the part. Asked if it could be sooner as i had family in and no refrig. He called Marcone the parts supply store and they had the part on hand. He said he was to busy to go get it that day so i offered to go get it in order to save time. When i got there i paid for it and later called to let him know i had the part. He was upset i pd for it instead of charging it to his acct which i wasn't aware i was suppose to do so he dropped me and never came back. My mother- in-law was here at the time and couldn't believe how rude he was. The first question he asked when he came in was, "Did you even move the refig out to see what the issue could be?" Felt the lack of respect came from being a woman. My father has loved using this company, but i will never again.
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$100
Response from VALLEY MORTON APPLIANCE
Maria S.
12/2010
appliance repair
+ -1 moreOur stove stopped working after a thunderstorm. The technician came and checked the stove, checked the price of the piece needed to repair it and gave us an estimate. He was helpful and friendly. I would use them again. The insurance company agreed to pay for a new stove.
Description of Work: They were very friendly and provided an estimate as well as ideas to propose to the insurance company.
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Yes, I recommend this pro
$65
Karen T.
11/2010
appliance repair
+ -1 moreThis all happened within two hours on Monday 8 November 2010. The part came in and on Wednesday, November 10, VMA called me for a choice (MY CHOICE!) of time on Thursday, November 11, to repair my oven. (Wow, we can still have Turkey day!) VMA arrived exactly on time. My oven was dis-assembeled, the circuit board replaced, and the oven re-assembled without any hesitation or add-on to the time. I was also told my oven was no more than 10 years old. (I didn't know how old it was as the oven came with the house when we bought it four years ago.) The balance of the bill was paid right there in my kitchen via credit card. He cleaned up after himself and made certain nothing was left behind, including the old circuit board. I would call them again for another appliance repair. The telephone service was professional and pleasant.
Description of Work: I called Valley Morton Appliance and another company to get an estimate from each of them on a new circuit board and labor for my 24" built-in oven. Both companies called me back within the hour. I called VMA back and asked for a service date; I thought I would be looking at two or three weeks. To my very happy surprise I was told if the part comes in, they could repair it on Thursday of the same week! I chose Valley Morton Appliance as their estimate was approximately $85 less than the other company. I paid for the circuit board over the telephone (I found out while the tech was here that he had looked up the code [F7], serial and model numbers I gave him to confirm I told them the correct part to bring. I found that reassuring.)
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Yes, I recommend this pro
$265
Contact information
203 Peoria St Ste F, Washington, IL 61571
Service hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 4:30 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Sales and Installation
FAQ
VALLEY MORTON APPLIANCE is currently rated 4.4 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 4:30 PM
VALLEY MORTON APPLIANCE accepts the following forms of payment: Check,MasterCard,Visa
No, VALLEY MORTON APPLIANCE does not offer free project estimates.
No, VALLEY MORTON APPLIANCE does not offer eco-friendly accreditations.
No, VALLEY MORTON APPLIANCE does not offer a senior discount.
No, VALLEY MORTON APPLIANCE does not offer emergency services.
Yes, VALLEY MORTON APPLIANCE offers warranties.
VALLEY MORTON APPLIANCE offers the following services: Appliance sales and service.
Contact information
203 Peoria St Ste F, Washington, IL 61571
Service hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 4:30 PM