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Cruser Computers

Computer Repair, Computer Sales, Electronic Gadget Repair,

About us

I'm the sole-proprietary of a computer and technology services business that I operate out of the basement of my home. I'm legally permitted to operate within my city, am I licensed reseller, conduct operations under my licensed DBA Cruser Computers, and I also have a FEIN and reseller number with the IRS. Please give me a try.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Computer services, Computer repair, computer sales, networking, video security systems, data recovery, virus removal, and much more.

Services we don't offer

I can't think of anything that I wouldn't try to help a customer with.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

David C.
06/2016
5.0
computer repair, computer sales
  + 0 more
Michael did everything he promised us he would including set up and testing of the new machine with the computer's main user to be sure that the transition from old to new was seamless Our Local couldn't be happier with the product and services we received from Michael Crusier!
Description of Work: After I made an initial contact with Michael, he promised to come and pick up our Local Union's malfunctioning computer from me. He was punctual, and presented himself very professionally. He told me he would call me back with a diagnosis in less than a day. He found that the computer had overheated and damaged both the hard drive and the processor was also malfunctioning. He recommended replacing the machine since the repair would be too costly. He also recommended an office grade machine because of our Local's constant use of the machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

David C.
06/2016
5.0
computer sales
  + -1 more
My stepson was looking for a new desktop computer, and I suggested he purchase from Michael instead purchasing from the major computer company he had used in the past. Michael supplied a major computer brand and delivered it when promised. He would have moved all of the files and set up the system had my stepson requested it. We are again very pleased with product and service we received from Michael Cruiser.
Description of Work: Michael sold and delivered a new desktop computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Rita H.
01/2016
5.0
computer repair
  + -1 more
Not long after my husband drowned his laptop, my old laptop crashed. We did not hesitate to call Mike. He explained that it was not going to be quick, easy, or inexpensive to fix it. The laptop was old, the battery would no longer charge so I was having to use it plugged in all the time. Plus several keys on the keyboard no longer worked as they should. All said and done, it was going to be more economical to get a new laptop! Since the laptop he sold my husband is such a good machine, and the price was right we decided to get another one just like it. He already had one on hand since he had ordered more than one when he ordered my husband's. So within a couple days he delivered it to our home and set it up with our printer. There are now two happy campers in our house again! He will definitely go the extra mile to see that you are happy. I would definitely recommend him if you are needing a computer tech!
Description of Work: My husband spilled a glass of ice water directly onto the keyboard of his laptop. We dried it off and let it dry out (we thought) overnight, but still couldn't get it to boot up.We didn't know if there was any hope for it, but decided to try taking it to Mike Cruser, who we found on Angie's List. Within the day he called us back to say the hard drive and battery had water on them and would need to be replaced. He offered to take a picture and email it to us. Mike also sells Dell laptops and said he could get us a brand new, good laptop at a very reasonable price. After discussing the specs and price of a new computer we decided to go ahead. The computer came in a week or less. Mike delivered it right to our home and set it up with our wireless printer. My husband is very happy with his new Dell Latitude E6540 laptop!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Ken M.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Our laptop screen went white when turned on. Ribbon cable was loose at connection, was fixed and is now working fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Cruser Computers
Thank you very much for submitting the review. If you have any other issues please let me know.

John R.
05/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Checked the laptop over and removed viruses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cassie K.
07/2013
5.0
computer repair
  + -1 more
They were quick and polite. Their work was efficient and they were very reasonable priced.
Description of Work: They fixed our computer that had a virus. They also removed some programs that were running unnecessarily.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Cruser Computers
Thank you very much. This is my first review on Angie's List. I'm very new to the site.

    Contact information

    305 Monroe St., Washington, IL 61571

    https://www.crusercomputers.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Electronic Gadget Repair,
    TV Sales,
    Internet Service,
    Computer Training

    FAQ

    Cruser Computers is currently rated 5 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    Cruser Computers accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Cruser Computers offers free project estimates.
    Yes, Cruser Computers offers eco-friendly accreditations.
    No, Cruser Computers does not offer a senior discount.
    Yes, Cruser Computers offers emergency services.
    Yes, Cruser Computers offers warranties.
    Cruser Computers offers the following services: Computer services, Computer repair, computer sales, networking, video security systems, data recovery, virus removal, and much more.
    I can't think of anything that I wouldn't try to help a customer with.

    Contact information

    305 Monroe St., Washington, IL 61571

    https://www.crusercomputers.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM