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AFFORDABLE APPLIANCE

Appliance Repair

Reviews

4.826 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 26 reviews

Jeffrey W.
01/2018
5.0
appliance repair
  + -1 more
They confirmed it was 99% chance of a bearing and would cost about 75% of a new one to repair. They wanted to spare us the expense of an unnecessary service call to to confirm it was toast. I really appreciate their honesty every time I have used them. I took their advice and am heading to the appliance store.
Description of Work: We have used them before with excellent results. This time we talked with them over the phone about our front loading washer tat sounded like a freight train. I suspected a bearing.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

sarah C.
06/2017
5.0
appliance repair
  + -1 more
Great! Prompt, professional, and reasonably priced..
Description of Work: Defrost heater and thermostat in GE side by side fridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$256.77

Heidi P.
05/2017
5.0
appliance repair
  + -1 more
Justin is the best! Have used them many times and always refer others. Highly recommend!
Description of Work: Washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Melissa D.
05/2017
5.0
appliance repair
  + -1 more
The part was ordered and taken care of in the same day.
Description of Work: Ice maker repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ray S.
01/2017
5.0
appliance repair
  + -1 more
Outstanding. This is the 4th time we have used Affordable Appliance Repair & the 4th time we have been extremely pleased. I have their number in my phone & will always call them.
Description of Work: Dryer in need of repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ray S.
12/2016
5.0
appliance repair
  + -1 more
Excellent!
Description of Work: Phenomenal! 2nd time using. $40.00 to repair fridge. Almost went and bought a new one. Glad I called them! Year ago used them to repair dryer. Will always call them first...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Christine B.
05/2016
5.0
appliance repair
  + -1 more
They are reliable and I recommend them.
Description of Work: Affordable Appliance has repaired my dryer and my refrigerator (icemaker). I agree with others that they often come fast. Justin was my service person and he knows his stuff!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gregory B.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: New master computer board relaxed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Brian N.
11/2015
5.0
appliance repair
  + -1 more
Very professional and highly informative. Sadly the part needed for our fridge was discontinued and he could not fix it. Did provide information on different fridges and their typical life spans and which one was best in each category. They do repairs not sales so he took the time on recommendations. Very polite.
Description of Work: Looked into what was wrong with freezer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$60

Paul M.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Nice family business, very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

STEPHEN W.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They replaced the dryer door switch. They had the part with them and were very prompt in making the repair. The technician spoke very highly of the company that he worked for and said they can normally make an appliance repair on the same day it is requested.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

sarah C.
06/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: These people are scammers and don't know how to fix appliances. I spent more fixing my dryer then it would have cost to buy a new one after paying this company to "fix" the issue only to find out they didn't fix it. And I had to call Sears out to fix it properly.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Sandra P.
03/2015
5.0
appliance repair
  + -1 more
From the person I spoke to on the phone to the technician who came to evaluate was perfect. Punctual, professional, and the only place I will contact in the future for appliance repair.
Description of Work: Washer was making loud noise during spin cycle & drum was out of place. Affordable came out on the same day as call & evaluated problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Morgan P.
09/2014
5.0
appliance repair
  + -1 more
My dryer was fixed within 1.5 hours of calling them. They were very upfront with the cost that I thought was very reasonable. I will definitely be using them in the future.
Description of Work: Repaired dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Susan M.
09/2014
5.0
appliance repair
  + -1 more
Arrived same day as I called them. Let me know what was wrong and said he would be back the next day to repair. Just as promised he returned the next day and got it fixed in less than 20 minutes. Very professional and very personable. I would highly recommend Affordable Appliance and will definitely use them in the future
Description of Work: repaired dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177.4

Robert S.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed our clothes dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kimberly S.
06/2014
5.0
appliance repair
  + -1 more
Excellent. Called at 10:30 in the morning and they had someone to the house (Paul Taylor was terrific) by 2:30pm. The service was prompt and professional. I have already programmed their number in my phone and they will be my go to people from now on.
Description of Work: Fix the line to the ice and water dispenser on my refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Ken D.
11/2013
5.0
appliance repair
  + -1 more
Tech came out promptly to fix a dishwasher that ultimately wasn't fixable. While here, I had him look at both a dryer that was making grinding noises and an oven that needed a new starter. Tech was courteous and efficient and even called me back next day to say he'd accidently overcharged me and to adjust my payment. Impressed with both service and customer service. Will recommend and call again.
Description of Work: Dishwasher, Dryer and Oven repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Corinne B.
10/2013
5.0
appliance repair
  + -1 more
He was professional and tried hard to correct the problem. Even appologIzed when he couldn't fix it! Also, they came same day I called. Very happy with the service even though my water and ice dispenser still don't work. Now I at least know what the problem is and can search for the water supply myself and save some money.
Description of Work: He looked at the water and ice dispenser for our refrigerator. Tried to repair but turned out water had been shut off to fridge. He searched for water line but may have been walled in during prior remodel. He looked at my other freezer and gave advice on how to prevent excess ice build up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Ayana P.
08/2013
5.0
appliance repair
  + -1 more
It went well, he suggested buying a new one and what bra.ds were the brett. He was very honest.
Description of Work: Looked at my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
07/2013
5.0
appliance repair
  + -1 more
Arrived on time and took care of things quickly. Too much ice in the freezer made it impossible to diagnose the problem, so he took the fridge outside and hosed the ice out of the freezer, doing what he could to prevent a mess. Told me what the fix would cost and didn't insist that I go with it. I ended up choosing to buy a new one and just paid the service call fee. Overall, very friendly, service was prompt and efficient.
Description of Work: Identified problem with refrigerator, suggested a fix

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Jason B.
04/2013
5.0
appliance repair
  + -1 more
We had purchased a scratch and dent refrigerator which was abnormally loud. We decided to call a tech to find out what was wrong. The tech came the next day, investigated, and determined that the fan was loose. He was able to tighten the fan and quiet the sound. The next couple days, we noticed the refrigerator and freezer temperatures were several degrees higher than they were set. We called again and the tech came the next day. He found that a strap had gotten in the way of the fan and caused it not to operate properly. He cleared the strap away from the fan and it has worked properly and quietly since. We were not charged for the second visit.
Description of Work: The tech repaired a loud refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Andrew F.
02/2013
5.0
appliance repair
  + -1 more
Very knowledgeable, very fast, worked around my schedule. Very painless experience.
Description of Work: Fixed clothes dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather L.
11/2012
5.0
appliance repair
  + -1 more
Estimate price was more than fair and came out on a Saturday with no extra charge! Very knowledgeable, will call again in the future!
Description of Work: Did not end up needing repair, had to replace appliance.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Mark H.
07/2011
5.0
appliance repair
  + -1 more
I called on a Thursday afternoon and was able to schedule the work for the next day. The owner did the work himself, arrived promptly and did a thorough job, not just in repairing my direr but in diagnosing the underlying causal problem of an improperly cleaned venting system. He took time to do some extra cleaning of the lint back up from underneath and inside the front panel of the drier, and demonstrated to me how a clog in the venting was causing the pilot light to go out. He explained how this clog had caused a very small fire which caused the burnt out coils and the current lack of heat. He was careful to explain the fire hazard that would quickly reappear without a complete vent cleaning by an appropriate professional. He was unsure of who to refer who would do the best job on our long and difficult venting system, but suggested I try Angie's list. I took his suggestion, found another great professional to do the vent cleaning job! This other professional also confirmed the fire hazard and remedied the situation, That professional said I should definitely give kuddo to the repair person who spotted the underlying problem (beyond the bad coils that he replaced) and who recommended the immediate re-cleaning of the duct work. So that's what I'm doing here. This company more than fixed my drier, they helped keep my family safe!\
Description of Work: Drier repair and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138
    • 1(current)
    • 2

Contact information

205 BERRY ST, Washington, IL 61571


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

AFFORDABLE APPLIANCE is currently rated 4.8 overall out of 5.
No, AFFORDABLE APPLIANCE does not offer free project estimates.
No, AFFORDABLE APPLIANCE does not offer eco-friendly accreditations.
No, AFFORDABLE APPLIANCE does not offer a senior discount.
No, AFFORDABLE APPLIANCE does not offer emergency services.
No, AFFORDABLE APPLIANCE does not offer warranties.

Contact information

205 BERRY ST, Washington, IL 61571