Had a hard time finding a contractor that would/could replace my broken fence post. It is oversized and several places couldn't get the material. Professional Fence Repair took care of the job at a very fair price. Results were excellent.
Description of Work: Replace one broken cedar fence post
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Gaby F.
08/2020
5.0
fencing, dog fence
+ 0 more
Sue contacted me within 24 hours. I provided photos and Armando (for whom no problem was a problem) came and estimated. Came back on time (Which was the day after tornadoes) fixed original issue with back-gate and post AND fixed storm damage with another 3 posts on that day. Armando was terrific and I would strongly recommend this company.
Description of Work: 2 Back gate repairs and posts and fence panels down after storm.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Joel W.
11/2018
5.0
fencing
+ -1 more
Excellent experience all around. 100% I will hire this company in the future whenever fence repairs are needed.
Description of Work: Repair of some areas where our perimeter fence was deteriorating
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Joel G.
08/2018
5.0
fencing
+ -1 more
There were parts of our chainlink fence that needed repair. They replaced a few sections of top rail, re-stretched our chainlink mesh, and replaced the chainlink in areas where it was needed. The services they provided saved us from having to replacing the whole fence. This company stands behind the quality of their work. We had some concerns about the initial repairs they made but after addressing our concerns to James. He was able to send his crew back and make the necessary adjustments.
Description of Work: Chainlink Fence Repair
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$800
Jill M.
06/2018
5.0
fencing
+ -1 more
Work was done on time and as expected. Good work.
Description of Work: Gate repair on an existing fence
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$400
Kashaun P.
10/2017
5.0
fencing
+ -1 more
Extremely satisfied with the level of service.
Description of Work: 6ft fence door was rehung and new hardware added
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jenna J.
09/2017
1.0
fencing
+ -1 more
A few days after receiving the estimate, my partner woke up to find two employees working in our yard. He immediately let them know we hadn't authorized the work. The employees were disgusted and said, "It's not the first time this has happened." I have filed a complaint with the Better Business Bureau. AVOID THIS COMPANY. **Update** Their attorney Megan Harris contacted us on 9/14/17 and said "to avoid ligation" we had to withdraw our BBB complaint (fortunately for consumers, that can't be done) and pay -- even though the company had not seemingly complied with the Illinois Home Repair and Remodeling Law (815 ILCS 513) which requires signed contracts for jobs over $1,000. Again, I strongly urge potential customers to stay away from this company unless they, too, want to be victimized by unfair and unethical business practices.
Description of Work: I contacted James Harris for an estimate on fence repair at my home.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,070
Response from PROFESSIONAL FENCE REPAIR
We are very upset about this whole situation. It was obviously a scheduling miscommunication never about the quality of our work. Without getting into a he said she said, we are a small family business that has never had anything like this happen before. All of our contact was via email, and we have record of consent to do an estimate and perform work. Unfortunately, I didn't read [Member Name Removed]'s 6 a.m. email stating this would not be a good week, before I sent my crew out. In short, if we didn't have permission to do the repair, a different message would have been left .We offered them a 20% discount for the inconvenience of coming early and waking up a police officer that works evenings, in which we sympathize. They accepted this and paid us.
Steven H.
07/2017
5.0
fencing
+ -1 more
Very pleased. They matched the look of the neighbors existing fence. Gates are hung nicely and operate smoothly. Would definitely use them again.
Description of Work: Needed new fencing on both sides of the house with gates.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Poonam W.
01/2017
5.0
fencing
+ -1 more
Everything went as planned and they even leveled the fence door which was not something I was aware had an issue. It works better now. I am need for fence services again. This time it is on a different side of my property and may require an entire replacement. I was pleased enough the first time and now have reached out them again.
Description of Work: In the spring of 2016 we had to have a couple of fence posts break due to high winds. We reached out to Jim and Sue for an estimate to have the work done once the weather got better.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$435
Sami U.
01/2017
5.0
fencing
+ -1 more
Excellent service. They were able to mark the specific posts that needed to be repaired and provide a quote within a day or two of my contacting them. After we decided to go ahead with the repairs they arrived with a day or so and performed them.
Description of Work: Replacement of two broken fence posts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Penny G.
09/2016
5.0
fencing, driveway gates
+ 0 more
Went very well. Answered all our questions work site left in perfect condition good job
Description of Work: Replacement fence posts
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Steven H.
08/2016
5.0
fencing
+ -1 more
Great work, done quickly and professionally.
Description of Work: Resetting rotted fence posts
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Barbara B.
08/2016
5.0
fencing
+ -1 more
We had to wait 12 weeks for the work to be started due to other jobs ahead of us and the weather. They arrived when they said they would. They did a good job. The fence is nice and tight now and we are very happy how it turned out though they left clods of dirt and cement which we had to get rid of.
Description of Work: Repair and replace fence posts, panels and needed a new gate.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Maureen B.
12/2015
5.0
fencing
+ -1 more
I had originally contact Professional Fence Repair to provide a quote for (2) fence posts that had broken during the high wind storm in November. They promptly provided a quote and advised estimated day for repair. In the meantime, another section of my fence blew down the following week due to another high wind storm. Unfortunately, Mother Nature dumped over 8" of snow and the posts could not be done. Professional Fence did come to my house as soon as the weather permitted and with snow still on the ground completed the job perfectly. I was quite impressed with this company and the service they provided.
Description of Work: Repaired broken fence posts in (2) different areas
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Rebecca .
12/2015
5.0
fencing, driveway gates
+ 0 more
Looks great and the new gate works smoothly.
Description of Work: Replaced 3 posts, a few pickets, 2 panels and a gate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Mike H.
11/2015
5.0
fencing
+ -1 more
All the people I dealt with were pleasant and courteous. Called up and set a time for an estimate. Owner came out and did the estimate in a few days. The crew came out about a week or so later and did a great job. Reasonable price. This went very well and will call them again when fence needs repair.
Description of Work: Repaired fence: Replaced fence posts and boards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Beth S.
10/2015
5.0
fencing, driveway gates
+ 0 more
Set up appointment for estimate. Owner was out in a few days to look at the job. The price quote was emailed to me the next day. The price was very reasonable for the job I was have done. Taking down old gate and replacing with new one. The job was done as quoted and am very happy with repair.
Description of Work: Replaced fence entrance gate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Lori W.
05/2015
5.0
fencing
+ -1 more
Very professional. Timely estimate and work done quickly.
Description of Work: Replaced 2 wood fence posts and reattached existing fence panels. Hauled away broken posts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
John K.
04/2015
5.0
fencing
+ -1 more
They were fantastic. I was not here when they did the work but they did a great job. It's very sturdy. The communication with the company was excellent. They were very helpful with what we need to have done so when I came later that day back home, they'd come out, gotten the work done and everything went well.
Description of Work: They repaired an existing fence. They replaced a couple of sections and repaired the post of a couple of sections.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
MARTHA C.
01/2015
5.0
fencing
+ -1 more
My fence has been in place for years and had been damaged in several places by falling limbs or animals and the post for one gate had corroded until it broke at ground level. Other gates were not opening easily. The owner, Jim, responded quickly to my request for an estimate. In fact, he informed me that he would be in my area on a weekend day and offered to stop by and do the estimate. I was so pleased to find a company specifically focused on the repair of fence, not pushing me to replace the fence, which I wouldn't be able to afford. The price was great and I agreed to have Professional Fence Repair do the work. However, because I was having major work done that required large machinery to be operated near my fence, I postponed the repair until after the other job was completed, which I thought would be a few weeks. It turned out that I wasn't ready for the fence repair until six months later, but Jim honored the original estimate. Once scheduled, the crew came on time, replaced several sections of chain link and top rail and replaced the broken gate post. Other gates were adjusted to work well. I asked whether they could also remove a gate that was not needed and they agreed to do so at a small additional price. The work was excellent and the results just what was needed. Everyone I had any dealing with was polite and helpful. If you need a repair, not a new fence, this is the place to call.
Description of Work: Repairs made to chain link fence and gates, several areas of damage that had occurred over time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Lori M.
10/2014
5.0
fencing, driveway gates
+ 0 more
Professional Fence Repair is a wonderful company to work with. Jim came out to look at our fence and his wife called back with a price all within a few days of our first contact. They were very courteous and answered all of our questions. It really is nice to be able to call and get a and quot;liveand quot; person instead of just leaving a message. After we placed the order it took less than two weeks for them to come and install it. Professional Fence Repair is a company that is not afraid of handling the smaller jobs and make you feel good when you place that order. The workers were very neat and they did an excellent job with the installation to a brown vinyl chain link fence almost 30 years old. We would gladly hire them again.
Description of Work: Added a second (larger width) chain link gate on the other side of our house to accommodate lawn service mowers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Gregory G.
07/2014
5.0
fencing, driveway gates
+ 0 more
I give them a big "A". They are so customer focused. There initial visit was not planned but the fence was repaired and looks great. They did install the rear gate in the wrong part of the fence, but came out and installed it in the correct area. I got two gates out the deal. I rate them high for customer service, all I ask is that they inform when coming out. i would use them in the future.
Description of Work: Replace poles, repair rear boarder fence and add rear 5 foot gate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Kim B.
06/2014
5.0
fencing
+ -1 more
Great company to work with, from the first phone call to set up estimate, to Jim Harris providing multiple options on the estimate, to the actual repair. Hard working crew. They even tested drain pipe to make sure it was not leaking into post holes and used extra cement on all posts as requested. I would recommend Professional Fence Repair to anyone that needs fence work.
Description of Work: Repaired fence from winter freezing damage. Replaced three 4X4 posts and added two new 4X6 posts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$945
Laura W.
05/2014
5.0
fencing
+ -1 more
From the time Jim Harris cam out to do the quote, I got a good feeling. Not only was he knowledgable offering many ideas, but he was personable. He was quick to respond, polite and professional. The work would scheduled and completed faster than i expected. He followed up to ensure everything was to my liking. I would highly recommend this company for all fence repairs! Great customer service, great experience!
Description of Work: Replaced 2 posts, replaces several pieces split or damaged wood, added self closing springs on 2 gates
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Marie-Theres A.
10/2013
5.0
fencing
+ -1 more
professionally done. Quick response. I am very satisfied with their work.
Description of Work: straightened leaning fence, fortified posts with concrete
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing,
Fencing Driveway Gates,
Animal Fencing
FAQ
PROFESSIONAL FENCE REPAIR is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 3:00 PM
PROFESSIONAL FENCE REPAIR accepts the following forms of payment: Check,PayPal
Yes, PROFESSIONAL FENCE REPAIR offers free project estimates.
No, PROFESSIONAL FENCE REPAIR does not offer eco-friendly accreditations.
No, PROFESSIONAL FENCE REPAIR does not offer a senior discount.
Yes, PROFESSIONAL FENCE REPAIR offers emergency services.
Yes, PROFESSIONAL FENCE REPAIR offers warranties.
PROFESSIONAL FENCE REPAIR offers the following services: REPAIR OR REPLACEMENT OF ALL FENCE TYPES