Thermalcraft Inc

siding and gutters

They never reached out to me.

THERMALCRAFT WAS ON TIME AND DID A NICE JOB. I WOULD USE THEM AGAIN.

GREAT COMPANY - VERY ACCOMMODATING WITH OUR SCHEDULES, ETC. GOOD CRAFTSMANSHIP - HIGHLY RECOMMEND.

THERMALCRAFT WAS ALWAYS ON TIME, EVEN THOUGH DURING RUSH HOUR THEY HAD TO DRIVE TWO HOURS TO GET TO MY LOCATION. BARRY NELLIGAN AT THERMALCRAFT PROVIDED THE ESTIMATE. HE WAS VERY PROFESSIONAL AND EASY TO WORK WITH. OUR INSTALLERS (INCLUDING BARRY'S UNCLE) WERE VERY EXPERIENCED, WORKED HARD AND DID A GREAT JOB. EVEN OUR NEIGHBORS WERE IMPRESSED WITH THERMALCRAFT'S PROFICIENCY AND COURTEOUS MANNER.

THE FOLLOW THROUGH WAS EXCELLENT ON EVERYTHING FROM QUOTE TO INSTALLATION. A VERY MINOR PROBLEM WAS CORRECTED QUICKLY. THE PROFESSIONALISM OF INSTALLERS AND CLEANUP WAS EXCELLENT. WE WILL USE THEM TO REPLACE OUR OTHER WINDOWS.

THEY WERE UNABLE TO REPLACE ONE DUE TO A PIPE BEING THROUGH THE FRAME, THOUGH I WAS ABLE TO HAVE ANOTHER COMPANY DO THE REPLACEMENT.

THIS HAD TO BE THE EASIEST AND MOST PAINLESS HOME IMPROVEMENT PROJECT IN THE LAST FIVE YEARS. THE COMPANY PRESIDENT DID THE ESTIMATE, THE WINDOWS WERE DELIVERED AHEAD OF SCHEDULE, THE INSTALLERS WORKED EFFICIENTLY AND DID A GREAT JOB ON CLEANUP. THEIR COMMUNICATION WAS EXCELLENT. I WOULD DEFINITELY USE THIS COMPANY AGAIN.

THIS IS THE SECOND JOB THEY HAVE COMPLETED FOR US. OVERALL I AM VERY SATISFIED, HOWEVER I FEEL THEIR CLEAN UP IS SOMEWHAT LACKING. THIS IS AN AREA THEY COULD DEFINITELY IMPROVE ON. BOTH TIME I HAD TO VACUUM AND CLEAN UP QUITE A BIT OF DEBRIS.

PROMPT, SHOWED UP EXACTLY AS SCHEDULED, FINISHED IN ONE DAY, AND CLEANED UP WORK SITE. THE NEW VINYL WINDOWS ACTUALLY MATCH MY WOODWORK BETTER THAN THE OLD ONES.

BARRY CAME OUT AND PROVIDED INFORMATION AND A QUOTE. VERY PROFESSIONAL.

ON THE SECOND VISIT, HE TREATED ME VERY RUDELY AND UNPROFESSIONAL ONCE IT BECAME APPARENT THAT I WAS NOT READY TO PAY HIM ANYTHING OR COMMIT TO HIRING HIM. HE WAS ALSO CONDESCENDING AND BEHAVED AS THOUGH I HAD NO AUTHORITY TO MAKE A DECISION BECAUSE MY HUSBAND WAS NOT PRESENT! IN PLANNING EXTENSIVE WORK ON THIS HOUSE, WE HAVE MET WITH MANY COMPANIES SELECTED FROM ANGIE'S LIST AND THIS WAS OUR FIRST BAD EXPERIENCE. I WOULD NEVER DO BUSINESS WITH ANYONE WHO WOULD BEHAVE IN THIS MANNER. SIMPLY PUT, HE COULD NOT ADDRESS MY CONCERNS ABOUT THE QUALITY OF THE LINE OF WINDOWS HE WAS PUSHING. I WAS ALSO NOT CONFIDENT THAT THE WORK WOULD BE DONE IN AN AESTHETICALLY PLEASING MANNER, DUE TO SOME ISSUES PRESENTED BY THE CURRENT WINDOWS. THE TRUE DEAL-BREAKER WAS HIS COMPLETE LACK OF COURTESY AND THE SPECTACULARLY UNPROFESSIONAL MANNER HE HAD. HE KEPT REPEATING THAT THERMALCRAFT WAS THE "ONLY 5 STAR COMPANY ON ANGIE'S LIST". A MISLEADING ASSERTION GIVEN THAT ANGIE'S LIST DOES NOT HAVE STAR RATINGS.

THE MAN WHO CAME TO GIVE THE ESTIMATE, WAS PROMPT, COURTEOUS AND WAS ABLE TO GENERATE A QUOTE FOR US AT THE SAME TIME. EXCELLENT SERVICE.

THE VICE PRESIDENT, BARRY, WAS GREAT TO WORK WITH.

VERY CLEAN. MADE SURE TARPS COVERED FLOORS. TOOK ABOUT A HALF DAY. NO MESS.

GREAT PEOPLE. VERY KNOWLEDGEABLE AND PROFESSIONAL. NOT PUSHY/SALE-SY. WISH I COULD HAVE GONE WITH THEM, AS I DIDN'T HAVE THE BEST EXPERIENCE WITH THE WINDOW COMPANY I ENDED UP USING.

THE ACTUAL INSTALLATION OF THE DOORS WAS GREAT. THERE WAS A MESS LEFT BEHIND: NAILS, SCREWS, CIGARETTE BUTTS, ETC. THERE WAS A PROBLEM WITH THE QUALITY OF DOOR INSTALLED. THERMALCRAFT CAME BACK (UNANNOUNCED) TO LOOK AT THE DOOR IN QUESTION AND TOLD ME THAT THERE WAS NOTHING THAT THEY COULD DO ABOUT IT.

REPRESENTATIVE CAME OUT TO TRY TO SELL ME MORE THAN WHAT I NEEDED AND WAS HIGH-PRICED.

TIMEFRAME QUOTED WAS 6 WEEKS, WE ENDED UP WAITING 8 WEEKS BECAUSE THE WINDOWS WERE READY BUT THE SCREENS WE RENT. THEY WOULDN''T COME OUT AND DO THE WINDOWS UNTIL THE SCREENS WERE READY. A LITTLE MESSY,CLEANED UP MOST OF THE DEBRIS. THE WORK CREW WAS VERY PROFESSIONAL AND DID COMPLETE THE JOB IN A SHORT TIME-FRAME. I WOULD USE THEM AGAIN.

I AM VERY PLEASED BY THE QUALITY, INTELLIGENCE, PERFORMANCE OF THE WORK I HAD COMPLETED. I''D HIGHLY RECOMMEND

PRICE IS ONE OF THE REASONS I CHOSE THERMAL CRAFT. THERE WERE TWO GUYS. ONE WAS VERY SKILLED THE OTHER WASNT. MY EXPERIENCE WOULD HADE BEEN BETTER IF THE ONE SKILLED GUY DID ALL THE WORK.

ALL WENT WELL EXCEPT AN INSTALLATION SCHEDULING MIX UP THAT RESULTED IN A MISSED APPOINTMENT AND A NEED TO RESCHEDULE. THE COMPANY WAS VERY APOLOGETIC FOR THE ISSUE.

THEY ARE RELIABLE, CONSCIENTIOUS AND COURTEOUS. I HIGHLY RECOMMEND THEM. I WILL USE THEM AGAIN FOR FUTURE GUTTER WORK.

WE WERE EXTREMELY PLEASED WITH THEM FOR THE FOLLOWING REASONS: 1) THEY WERE THE LOWEST COST; 2) THEY AGREED TO COME OUT TO DO THE JOB EVEN THOUGH WE ONLY NEEDED ONE WINDOW REPLACED (MOST REQUIRE AT LEAST 3 WINDOWS REPLACED AND WILL EITHER NOT DO THE JOB FOR FEWER OR WOULD HAVE INCREASED THE COST OF THE JOB TO COMPENSATE FOR IT); 3) THEY CAME OUT TO GIVE ME A QUOTE IN PERSON AND WERE PROMPT (THEY GAVE ME AN ACTUAL MEETING TIME AND NOT A RANGE); AND 4) ONCE THE WINDOW CAME IN, THEY QUICKLY SCHEDULED A TIME TO DO THE JOB AND DID A NICE JOB, ATTENDING TO DETAIL AND REPLACING IT EFFICIENTLY.

WISH ALL THE OTHER CONTRACTORS WERE LIKE THIS COMPANY WOULD TRUST IN HOME