Berner Plumbing & H20 Inc

Description of Work: Richard G. Berner Water Werks back flw tester and sales to owners medical needs a reverse osmosis tank and purification sink and bath filers after removal of unsightly showers. His purpose this visit was to verify his last sev date 7/2008 of the RO and filters gd failed to do and establish the correct installed pump after pulling out the fraudulence installation of a foreign piece of old pump property another person rev 23 20918 manipulated and caused tampering to sewage back up watch dog m, floater he lowered and images raged if another person fraudulently afterhours represented as a furnace pro contractor dispatched by sister conof angies list to Very a disengaged electrical box on the floor noticed it could wait until that Monday replacing this summers' over 20 years history retiree work from mcdufee who passed away and jerry was President became as loyal as ma y of our vendors unfortunately health stroke and MI robbery and set backs he was last here cleaning honey well medical necessity ***** to his sakes to the financial cheif operator of this hind in October 21 York furnance Diamond gas and AC humidifier package he must not of been properly aware recalled in 1997 and 1999 for fatalities fires and slow degradation of gliding that chronically exposed emissions that against the clean air act and EPA for IL possessed serious health chronicity and anointing problems to exposures of the property and primarily the full time stay home mom of 4 abc volunteer working in studio next to this "death trap" AND had it not been for Emergent symptoms medical on going mysteries steroids prescriptions Brain MRUs MRAs and Astana action tests assuring the ibsraklments kf the adapted duct work tibghud October 2001 signififucantky helped baby in a machine for related problems and 3 others affected with action plans and school home work public federal accomadations plans as empowering for them as they arrived their a lgoals despite diagnoses of multiple different environmental causationd kf diseases and genetic plus inherited that Richard Berner then passionate about his iv light sles Snd reverse osmosis house it seoarate added appliances osmosis water and charcoal purification's systems that was installed UV light with ejector pumps that defective one of aficionados so the bulb strap working after week noted by the heater air conditioning vendors and in reojacibg the wanateed pump 2012 he is known forgetful however not to put he defaults for memory issue of promises and written promise replace UV bulb reportedly invoice on installment which I saw was indeed working then went out soon as a week . Over 1,000.00 charge to improve our babies and hone affected people by diagnoses allergic conditions and also athmatic drs at Elmhurt children's hospital and other specialist strongly advised ageeex with the PCP in letter for coverage of medical necessities also the UV light of the three submissions of claims plus spacers a machine with facial masks and use for Kung steroid and medication deliverance was covered however blt the air cleaner to the whole house honey well yet needed and the home financial officer managed all this with the sakes installations and rerouting of duct and obviously responsible recorded contractor pro IL plus city and the permit was pulled and placed as instructed unlike Richard Berner's work or his installments of his duties starred to manage these most over priced unglued appearance water purification systems . His lack of forwarding or posting manuals ligature uo dates in science and or sending out post reminder cards public health safety checks and water testing assuring harsh daheeius chemicals ate managed plus degradation of any part of the filters shower under sinks and this tank taking up sadly a kitchen sink weighing it so far down its caused damage in March 39 after yer providing me the invoice of detailed Siri purpose and extract models etc dates and his in kicense number he's good with filling out just not careless as messier than most grade school kids I sure hope able to be discerned from lending inviicd March 30,2017 deposit and balance paid sinky needs adding the 1000.00 warrantee covered UV light redit despite his failure for coming to replace it timely it is a medical necessity he knows and overly engulfed in his sakes of new reverse water filtering systems welding tools and sakes at least you'd think his partner would fill in the plumbing and needs to send out cards and or follow up times that residences are scheduled . Sadly this is still pending and invoice plus the added free on line coupon 400. Spent my new Zoeller water alarm I'm sure he will not mail delaying all sorts of unfortunate times and so far refusing to remove these extrateristerial units he sold to my husband around 2003 and image next to it serviced last Rich was 8/2008! 10 years seems very long and renknded him it's ruining the structures that if not the time to manage what my sooysexaffirded please remove as I'm not qualified and would not know if toxitues kf menvranes or mixtures of environmental influences would harm people when we hired abd bought to Helo and every this is defective neglected over charged inconsistent service calls and taking a huge product liability risk feels alarming Rich would assume this desire his escalating costs temper, ego and decrease in quality of skills despite impressive look of RE equipment, neglect of routine calibration and use of customer needs for his call to perform every thing requested not just as he justifies rather that agreed in our case witnesses that it had been another adult his inappropriate agitation after our victimized by an unfortunate recent s am and bait switch extortion his duty as was that to the questions of his work by that illegal petsib in my house falsely advertised and presumed when sent to me as not court tactinb him the after hour contractor was not a real registered intracrir city of wheaton or IL abd they need to avoid false advertising implying in that too this as it turns out tgusxus serious as well he had multiple lehak consequences and charges felony and some relevant to contract defaults and fraud or theft that he was unfortunately serviced time and all these problems this man uses thesexso isl medical as a bragging right to do as he wants as they support his illegal violation of state's product liability risks reassumed by manufacture and the delay of taking care of Richards battery Jin marked up as tampering public EPaa cells black sharply is not ok and damaging my property was eating unwanted and charged unaware for my own battery back up since 2012 as manuals info copies I keep next to snf

Description of Work: Hired Berner Plumbing to install a tankless water heater. Selected Rich because he did a very thorough estimate with a thought-out plan for how to install the system in my older home.

Description of Work: Had a tankless hot water heater installed in a crawlspace because my lowboy gas hot water heater was over 20 years old and was probably overdue to be replaced. Also, lowboy gas hot water heaters are no longer made in the size needed for my crawl space. Therefore, a tankless hot water heater was my only option.

Description of Work: Spent less than 15 minutes "cleaning" the hot water heater and re-igniting the pilot. Then pulled out his notepad to produce an electronic invoice $128.50 and left.

Description of Work: Rich Berner came out to check a couple of issues in my home that I was having with water pressure. He checked two different faucets out for me to determine the nature of my problem and provided recommendations. He has also done previous work for me - installation of a toilet as well as a new water heater - and I called him for this issue due to his great work on the previous items.

Description of Work: Routine service on a Rinnai tankless hot water heater, including thorough cleaning and de-liming.

Description of Work: I have a tankless hot water heater and finding someone who can service it is not easy. Berner Plumbing was on the manufacturers website and I also found them on Angie's list. My hot water heater was not putting out sufficient hot water and our showers in particular were getting colder. Rich did some general maintenance and cleaning, changed some settings and advised about general natural gas use that could be effecting the tankless hot water heater. He went above and beyond and spent time answering a number of questions I had. I will call him again when I need service for my Bosch tankless hot water heater.

Description of Work: On 1/21/12 Rich Berner from Berner Plumbing in Carol Stream, Il installed a new Zoeller sump pump on a warranty of the same sump pump that he installed April, 2011 because the original one broke before the warranty expiration. His first visit was Wed. 1/18/12 about 6-7 p.m. to check it out. He then told us he would come Thursday 1/19/12 about the same time to install new one because it was still under warranty. He showed up Saturday evening 1/21/12 without a phone call. After installing the new pump he said there was blockage somewhere in the above ground pipe extension and not to use the pump or it would burn out. After we investigated on Monday 1/ 23/12, we noticed a hole in the side of pipe about 6 inches up from new pump. This was not there before. When unit cycles, only half of the water goes outside!! The other half stays in the tank! We also noticed that Rich disconnected pipe extension on ground level right outside basement causing water to discharge directly above sump pump. We reconnected the outside pipe extension. Water discharges out to far end of house. Called Rich. He admitted to putting a hole in the pipe to create a vacuum and for pump to work properly. Rich tells us that if water is discharging out to far end of house then pump should not burn out. He said sump pump is supposed to run repeatedly!! This just doesn't sound right. Can you help? I want to make sure my sump pump has been installed correctly and is running correctly and I do not trust Rich Berner.

Description of Work: I hired Berner Plumbing & H2O Inc in January to fix the toilet and to look at the faucet in the kitchen.

Description of Work: We got a lot of water in our basement from all the rain. Berner Plumbing could not help us because he was busy, but got us in contact with another plumber who came over within the hour. They were very helpful and responsive.

Description of Work: No work was performed because the company never supplied me with an estimate.

Description of Work: Replacement of an ejector pump. Some general plumbing.