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Roof Doctors Inc

Roofing

About us

217-328-7529 ***August 2019 & 2018 Runner Up People's Choice Award for Roofing! A+ Member Rating With BBB. Employees Only!! Certified Contractor With Gaf • Certified Shinglemaster Contractor With Certainteed & Can Offer 50 Year Full System Non-Prorated Warranties • NRCA Member • Carry Workers' Comp & General Liability• Bonded & Licensed • Roof Doctors, Inc. Is a Locally Owned Residential Roofing Company That Has Serviced Champaign County Since 1989 & Providing Reasonable Rates • Give Free Estimates • Professional & Courteous Employees Who Are Professionally Oriented With Decades Of Combined Experience. • We Give Honest And Reasonable Rates, And Always Give Our Best Price Up Front. • We Are Referred By Reputable Realtors, Home Inspectors, And Insurance Companies. • a Vast Majority Of Our Work Comes From Referrals From Satisfied Customers. • We Offer Prompt, Professional Service And Treat Each Individual Customer In a Fair, Nondiscriminatory Manner. • Personal Service Given To Each And Every Customer As We Tailor a Specific Roofing Solution To Your Needs And Budget. Additional email - roofdoctors@roofdoc.net.

Business highlights

35 years of trusted experience

Services we offer

Roofing, flat roofs, residential & light commercial.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.024 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
4%
3
0%
2
8%
1
17%


Rating CategoryRating out of 5
quality
4.2
value
4.4
professionalism
4.2
responsiveness
4.3
punctuality
4.5
Showing 1-24 of 24 reviews

Frank S.
11/2021
5.0
roofing
  + -1 more
So much attention to detail from the time I called to completion of roof. The crew was extremely professional, courteous, and looking out for me the whole time. I can certainly see why so many people refer them. Very happy.
Description of Work: Whole new roof with detached garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald W.
04/2020
5.0
roofing
  + -1 more
Excellent experience. They did a perfect color match. They also replaced bad color matched shingles from a lousy company who did my last repair. All with fast quick easy communication and only $175. They also left me the remaining shingles from the pack they bought for the job. This is how a minor roof repair should go.
Description of Work: Minor roof repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Vicki T.
09/2018
5.0
roofing
  + -1 more
The entire process went extremely well. He arrived at the promised time, was very nice and professional, has great equipment, did a lovely job on the repair, and saved us money by fixing it in a more affordable fashion then we had thought of or expected. We couldn't be happier!!! Will definitely contact the Roof Doctors for any future needs. And we have referred him to some other friends already and they too were happy with their experience.
Description of Work: The cupola needed repaired so the Roof Doctors', Randy Roberts, fixed it for us. While up there he also inspected the rest of the roof (at no additional charge) and determined there were no issues to be addressed at this time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helen A.
07/2018
5.0
roofing
  + -1 more
They completed our roof in 2 days (even though it rained early the second morning). One of our concerns were our many flower beds. They covered them all (they leaned large sheets of plywood against the house over the flower beds) before they started working. Even after they initially started, I expressed that I wanted one of the beds to be covered better - and the foreman left right away to get more sheets of plywood to make sure everything was covered to my liking. Really nice and easy people to work with. Seriously, almost no mess - (just a very little bit in the attic -again, because they had to replace the sheeting) - they were amazing. And our new roof is spectacular - we are very happy!
Description of Work: New roof, attic vents, dryer vent. We also ended up needing most of our sheeting replaced as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Belinda D.
07/2018
5.0
roofing
  + -1 more
It took a month to get on their schedule but prompt installation once start date was determined & the roof looks great. Great 50 year transferrable warranty.
Description of Work: Layover roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Keith C.
05/2018
5.0
roofing
  + -1 more
Randy Roberts with the Roof Doctors was great to work with. Everything from the beginning to the end was handled with much detail and professionalism. He cares about his reputation and his work shows it. Clean up around the house was done on a daily basis also which we appreciated. We would definitely recommend them for a job well done!
Description of Work: Tear off and new roof installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Triss H.
09/2017
5.0
roofing
  + -1 more
Great! It was one of the hottest weeks of the year and the guys worked extremely hard. We are very pleased with the quality, workmanship, price, employees and owner.
Description of Work: Full roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Darrell S.
08/2017
5.0
roofing
  + -1 more
It was amazing. Immediate assessment and reasonable, accurate and affordable quote. Prompt service, quick, professional job. Super clean up, couldn't even tell they were there except for the beautiful new roof. Owner was so personable and friendly.
Description of Work: New roof desperately needed on older home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Gali M.
07/2017
5.0
roofing
  + -1 more
Roof is great. The price went up a little from the quoted priced due to extensive water damage that wasn't visible in the initial inspection. Great warranty, fast service. Clean up could have been a little better but overall very happy.
Description of Work: New roof with removal of two layers of shingles

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Jane M.
05/2017
5.0
roofing
  + -1 more
Roof Doctors was recommended as doing a terrific job and saving customers money. That was our experience, too. Randy Roberts, the owner, carefully inspected the old roof and meticulously went over the estimate and what we could expect in the future. The job was done in one day and the roof looks great. Moreover, Randy is a delight to deal with--a great guy with a great laugh! We highly recommend him.
Description of Work: Installed a new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jose S.
10/2014
2.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
1.0
punctuality
2.0

$10,000

Frank E.
09/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Repaired leaking flashing around our drain vents, furnace exhaust, and stove vent hood. | |I scheduled a service call. The repair man was exactly on time, and polite. He took a look and came back to talk with me. I was told that the roof was in okay shape, and that with some sealant and other small work, he could repair the leaks (which I'll add we noticed after the 6 in deluge of July 2014). Did the repair on the spot in about an hour. No problems. So far, no leaks either! | |I was referred by a friend familiar with the local roofing companies. I'm glad I went with the Roof Doctors. I will use them again for my roofing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

A S.
08/2014
1.0
roofing
  + -1 more
This was one of the worst home maintenance experiences I've ever had due to sloppy work and how problems were handled. Sales process was nearly flawless - A+, but did not come close to performing. Roof looks OK. Clean-up of nails and debris was abysmal (ruined one of a new set of vehicle tires and became a DIY job for me). Neglected to replace some rotted sheathing - installers stepped through it and the hole then leaked and damaged an interior ceiling when it rained before shingle work was completed. Promised to repair the ceiling but expected full payment before it was fixed. Owner became hostile and obnoxious when I insisted on a small hold-back until the ceiling was repaired. Never returned to repair ceiling. Bonus: crew left the work trailer in front of my house over the weekend after they "finished" the shingles (guess it was too much trouble to take with them). Cannot recommend Roof Doctors and will not use again.
Description of Work: Hired to perform single-layer tear-off, new shingles install, replacement of rotted sheathing (if any), and clean up.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0

$7,500

Bernie D.
05/2014
4.0
roofing
  + -1 more
He came out and fixed the leak. Did a good job that was reasonably priced. I would call them again if needed.
Description of Work: I called them out to fix a leak in my roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$300

Sandra D.
05/2014
5.0
roofing
  + -1 more
Randy Roberts of Roof Doctors came to examine the roof and give me an estimate soon after I contacted him. He was very personable, explained the process, and answered all my questions. He gave the option of tearing off the old shingles and starting over or shingling over my present roof. Of the estimates I was given, no one else gave me the option. His estimate was the lowest and I hired him. Within a few weeks his crew came and roofed my house. They did a fantastic job and it looks beautiful. The day after they finished, Randy came to inspect the job with me, to be sure everything was complete and I paid him. He does not ask for money ahead, only when the job is complete. A 50 year warranty comes with the job. I highly recommend Roof Doctors.
Description of Work: Shingled a 2 story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,600

Paul G.
06/2011
1.0
roofing
  + -1 more
The repair in May 2010 was the third visit. Each time they found something 'new.' Claimed that the new leak had nothing to do with the former leak. More leaks each time. Finally got someone else who found various obvious holes and poor new roofing that was a) not where the leaks were and b) were not integrated into the old roof resulting in new leaking. Awful. The new roofers were about the same price. So far so good. They actually temporarily fixed the roof while giving the estimate. The temporary fix worked well through several storms during the 2-3 weeks before they could do the final repair. I'll grade the new roofers (Bash and Pepper) soon, after enough time to see if the repairs are sound.
Description of Work: They gave estimates and did repairs on a section of our roof.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$2,500

Beverly K.
06/2011
5.0
roofing
  + -1 more
They were very good. He was a very nice person and from what I could see his help was very nice. He did a good job and I just really like him. I think the quality was great. They came when they said they would.
Description of Work: Roof Doctors reroofed my garage and resurfaced my house which is a flat roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe R.
04/2011
5.0
roofing
  + -1 more
Overall excellent experience with Randy Roberts and his crew. In 2010 I needed a new roof on my single story residence in Champaign. I got 4 estimates and although his was not the lowest, it came within $100 of the lowest. Professional, experienced, prompt and did a wonderful cleanup at the end.
Description of Work: When I first arrived in Champaign, I noticed a had a few shingles missing. I called Randy and he came out that afternoon and without any prompting from me, replaced the missing shingles that he found in the yard. He replaced a total of 5 shingles and I could not tell which ones he had replaced, He did all of this without charge. I asked how much life was still in my roof and he told me I had about 5 years of life and that he would not recommend a replacement at that time. 4 years later, I asked for an estimate and finally selected him based on my past experiences with him. The job went VERY well. I have nothing but nice things to say about the Roof Doctor operations. The installation went perfectly and I am well pleased I would recommend them to anyone thinking of re-roofing..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Carl B.
11/2010
5.0
roofing
  + -1 more
It went well. Careful, and professional, responsive, cleaned up well after, product attractive.
Description of Work: Remove old roof, install new one including vents and exhaust fan.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Aaron G.
10/2010
5.0
roofing
  + -1 more
They worked great with us, provided experst service from start to finish. They matched the existing shingles perfectly worked hard and completed a job others said would take a couple days in one day with there skilled crew and foreman. Cleaned up there mess as well as were ploite and friendly throughout the entire process.
Description of Work: Installation of new roof on addition and new garage.....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Anthony B.
07/2010
1.0
roofing
  + -1 more
It did not go well. Roof doctors talk a good installation but, do not follow through.
Description of Work: Roof Doctor's sales claim was 7 year warranty. They were called numerous times to fix roof leaks but, blamed the leaks on other items of the house such as windows. They installed rubber membrane roofing without an underlayment. They were responsive to calls if it did not invlove warranty work.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$4,000

Hannah J.
07/2010
5.0
roofing
  + -1 more
very professional and good crew.
Description of Work: Changed the old roof and some of the boards

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Linda T.
12/2008
2.0
roofing
  + -1 more
Several weeks after the initial roof replacement, I had the inside ceiling repaired and walls and ceiling painted. After that, it leaked more than before the roof replacement. They said they told me about the siding when I paid them, but they certainly did not! Why would I have paid another $450 for the interior repairs if they had told me I was at risk? I most certainly wouldn't. The man came to my office to collect the payment when the job was finished. I was not able to get any response from them when the inside leaked again. I was never able to speak to the owner and the other person was offensive about the problem.
Description of Work: The ceiling and wall was leaking in my foyer. Roof Doctors gave me an estimate and did the work of replacing part of the roof. I was told they would return and put up a downspout. That never happened. I called weeks later and was told they would get to it that week. Nothing happened. We had another severe rain and the ceiling and wall leaked even worse than before. They came out and said the siding was rotten above the roof and it needed to be replaced. They hadn't said that when they estimated or did the job. They agreed to replace the downspout again, but never did.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$1,250

Eli L.
09/2008
1.0
roofing
  + -1 more
Despite several visits did not solve the problem. Had to hire another company to fix it.
Description of Work: Attempted to fix a leak around a chimney.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$350

    Contact information

    P O Box 17277, Urbana, IL 61803

    http://www.roofdoctorsco.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing

    FAQ

    Roof Doctors Inc is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Roof Doctors Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Roof Doctors Inc offers free project estimates.
    No, Roof Doctors Inc does not offer eco-friendly accreditations.
    No, Roof Doctors Inc does not offer a senior discount.
    No, Roof Doctors Inc does not offer emergency services.
    Yes, Roof Doctors Inc offers warranties.
    Roof Doctors Inc offers the following services: Roofing, flat roofs, residential & light commercial.

    Contact information

    P O Box 17277, Urbana, IL 61803

    http://www.roofdoctorsco.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM