Illini Home Improvements

Kim Carico thoughtfully considered the amount of insultion already present and recommended an additional amount to bring us up to a reasonable standard. He did not try to sell us on adding more than that. Within a few days, the work was scheduled and completed. The workers were pleasant and efficient and left everything clean and tidy.

Completed the work in a professional and timely manner. Cleaned up after the job was completed.

Excellent, family-run business. I called on Monday afternoon about adding insulation and the job was completed within 48 hours. The estimator (company co-owner) recommended reasonable solutions and did not try to "sell" me on things I didn't need. The installers were very courteous, showed up early, cleaned up well, and even put my stuff they had to move right back where they found it. I wish I called them years ago. Very pleased with this job and company.

They were very enjoyable to work with Kelly & Nolan courteous reasonable & did wonderful job cleaning up.

unknown

Went ok. Attic needed insulation, energy credits were good incentive. Illini Home Improvements was very clear about what they were going to do and what credits we would receive. Actually called on an earlier date than expected to come and complete job. Only problem was that I hadn't moved or covered things in basement, and there was a few items that got dust and/or small amounts of foam insulation on them.

They're here right now doing it. It is fine. The staff are very pleasant and professional.

Employees arrived on time; got to work immediately answered any questions I had. Pleasant in small conversation; professional overall. Work completed within reasonable time.

I was very impressed that the company is 150 years old and was passed down from grandpa to father to son. They have a whole book of jobs that they have done. They did some work to some friends of ours and did excellent work. They were very quick to return phone call. He answered all my questions. They were very professional and he gave me ray of different pricing for different services. The quality of work was great.

The experience went very well. The work was done quickly and efficiently. Kim and Kody both were professional, personable, and down-to-earth. We are planning on having them fix a few more things around the house. Their prices are excellent for us as we are on a tight budget.

Kody did an excellent job insulating my small basement. Illini Home Improvement is one of the few companies that can use small cylinders to blow insulation in small <1,000 ft^2 basements. I was glad they did not have to pump insulation from a large truck, as some other companies which I received estimates from have to do. I was afraid these large blown foam hoses would lead to over-spray and a big mess. Kody finished his work quickly, did a second pass to make sure all gaps and crevices were sealed, and swept and cleaned up to be sure there were no small pieces of debris which fell on the floor. What a great experience! Though it took Kim a few days to call me back to set up a time to give me an estimate, when he came by, the estimate was very reasonable and they were able to schedule the work to be done within 2 days! The insulation dried quickly and left no smell that I could notice. I am very happy with the work performed.

They were extremely knowledgeable and explained everything to us very thoroughly. They made a mistake with our drywall and not only did they come right back to fix it at their expense but they took additional money off of final bill. They even came back a second time just to make sure it was perfect. I would definitely recommend them, they were extremely nice and professional!

I had Illini Home Improvement out to install insulation back in October 2012(did a great job and the price was in the range of other estimates), while they were there, I had them give me an estimate on repairing my gutters. 6 months later I had problems with water in my crawl space. I called Illini Home Improvements and they came out that same day. They honored the estimate from 6 months ago. They said that they would be back early in the week or middle of the week. Well we had rain on Monday and I was afraid that my crawl space would be flooded again. I came home from work and Illini Home improvements had already been to my house to repair my gutters. They repaired the gutters in the rain!! I can't tell you how relieved I was, we are expecting to get rain all week.

It was november and Illini Home Improvements was very busy. THey came out and gave me a quote but said it would be about two weeks before they could install the insulation. Three days later they called me and said they could fit me into their schedule that day. They were very curteious and professional. Great Job!!!

The owner, Kim Curaco, came to do it himself on a very cold day in January. I thought all was well. The procedure was performed very efficiently and did not take long. My bedroom was warmer as a result. Although, he annoyed me to the hilt when he removed all of the light bulbs in my house and told me he was going to Menard's to purchase energy efficient bulbs. He did and presented me with the hefty bill. Since, more desirable options are available, but I will have to wait awhile to get them. I have the squiggly bulbs in all of my canned lights. The next season I began experiencing moisture problems. I have an endless pool in my garage because I have a severe case of fibyromalgia and doctors claim it gives me the ability to stay active and able to live alone at 71 years of age. The pool had been installed two years before this insulation was blown in and presented NO moisture problems until the insultation was added. As suggested by Ameren I put in a motorized side vent in the garage even tho I was not experiencing problems. The next season, I began seeing water spots on the garage ceiling. I had six professionals here to inspect the garage attic and they all said the same thing. Illini Home Improvements had not installed "proper vents". The insulation had been blown in over the vents in the sophetts; thus the moisture; the air flow had been solidly blocked off. My contractor, Dillmans, asked me to call him. They expected that Mr. Curaco would come out and make it right. Instead he got angry, said he never puts in "proper vents" even in his own new house and was insulted by the charge for he is the best insulator in the state!. He told me the problem was that "you have a g.. d... pool in the garage". Well, it was there, he saw it when he was here to blow in the insulation. The insulation for over the garage was blown in through the pull down stairs in the garage. He later called back to set up a meeting with me, his brother, and himself. I did not return the call; I am not stupid. One woman against two angry men that wanted to defend their reputation. I did not have the time. Insulation was removed, proper vents were installed and insulation blown in again. I spent $1400. I sent a copy of the bill to Illini Home Improvements with a note that said, "any man can make a mistake, but it takes a big man to correct it". I also sent a copy of my letter to Ameren because they list them on their recommended providers list. No response from either. October 21, 2012, I was in the pool for a few minutes. While doing stretches, I heard something that sounded like a gun shot. I looked around to see a large section of the ceiling over the pool on my back. I was able to crawl out before the electrical fixtures hit the water. I am lucky to be alive. I did not think I was hurt at the time. But since I have been experiencing problems that may very well be the cause of the pain I am feeling in my back and left side. The rest of the ceiling over the pool came down. I had to hire someone to clean it up. Then I have had to put in more insulation (most ended soggy in the pool), a vapor barrier and a new ceiling. I WOULD NOT HIRE THIS COMPANY!

Install was a no call/no show twice. During install they fell through the drywall and did a very poor repair, which had to be refinished by a professional. Vent extensions in the attic were not installed to industry standards. They were not secured and have since fallen off.

Prompt, courteous and professional response from scheduling a visit for the estimate to performing the work.