The Dillman Brothers is a commercial and residential builder, renovator, repairer and installer of roofs, siding, windows, garage doors, gutters, screen rooms, handrails, retractable screens and more with locations in Urbana, IL and Bloomington, IL who has been serving Champaign, IL, Bloomington, IL, Peoria, IL and their surrounding areas since 1972.
Additional DBA - The Renovators. Additional contact name - Scott Dillman.
Additional service areas: Paxton, Fisher & Tuscola
Business highlights
52 years of trusted experience
Services we offer
Windows. Screens. Garage door openers & doors. Roofing. Siding. James Hardie Siding. Exterior renovations. Commercial renovations.
Installed roof on new construction home. 1 yr later several problems and signs of leaking. The roof has many low nails, some very low nails and some of those are blown all the way through. There are shingles missing right at the valley and have been missing for a while, the felt is not black at all anymore. There are probably 40 holes through the shingles where the siding installers nailed their pump jacks through the roof. There is a snow valley on the west side of the home where the valley is backwards allowing water to run underneath the snow valley. There are several face nails throughout the roof that were never sealed. There are a few face nails that serve no purpose where someone may have shot a nail gun on accident and did not replace the shingle. Overall the roof has many areas that need addressed. Contractor not taking responsibility. Would NEVER recommend!!
This job has been a nightmare from the start. The company was responsive to give me the estimate and sign the contracts but after that it’s been slow. They would finish part of a job and come back 2-3 weeks later. Or would set up appointments and then not show or call leaving you waiting, the owner was very rude when complaints were made and in no sutle way stated I was lying about the job and the cause of them not finishing the work. I made on appointment that was supposed to finish the job and waited and waited by the door. Heard the workers there but not once did the knock on the door to do the inside work. When I called the owner stated that I refused to allow them access to finish the job.
Description of Work: New roof, siding, 3 windows replaced
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$16,000
Tim B.
08/2017
4.0
gutter repair, roofing
+ 0 more
I asked that they contact me with an estimate via phone or email and they mailed it. The letter was lost for weeks in the house, so, I was unable to use their service. I'm sorry for that because their price was very competitive and the fact that they responded puts them in the top tier of the gutter contractors in the area.
Description of Work: Gutter Replacement
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
5.0
Yes, I recommend this pro
$1,300
Cindy M.
07/2017
3.0
gutter repair, replacement windows
+ 0 more
Communication was poor and the work average. They did go back and improve on part of the work, but it still wasn't the quality one would expect from people who do this for a living.
Description of Work: We had some window and gutter work done on a house we were readying for sale.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
2.0
punctuality
3.0
$1,200
Jason G.
07/2016
2.0
roofing
+ -1 more
Asked for an estimate, they just showed up to do job without authorization. When I inquired about it they said they would rip off the boot and hung. No one would call me back until I threatened to call the law. P.S. They still made me pay full price!!!
Description of Work: replaced two boot pipes
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$175
Lisa K.
07/2015
1.0
roofing, replacement windows
+ 0 more
.It's now July. I have not heard back from Dillman Brothers. I tried e-mailing Justin and calling them at their toll-free number and their local number and got a message both times that the number could not be dialed (or that the party could not be reached). WTH is going on with Dillman Brothers? I've heard ads on my local radio station of Dillman Brothers looking for people to work for them, but they can't return e-mails/answer phone calls from potential customers? I have another provider coming to my house to give me an estimate on Monday. I hope this one works out better than the one with Dillman Brothers.
Description of Work: The provider (Justin, I think) came to my house and looked at the windows we need to have replaced. I promptly received an estimate for the work to be done, and I asked that the replacement windows look like the ones currently in place. I received a new estimate and told Justin that the price was acceptable. He said the windows would need to be ordered and could be installed in March.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Dillman Brothers Contracting Inc
We are sorry, we were having problems with our phone and internet provider where we would lose our services for up to 3 days at a time, unfortunately, they have been the "best" provider for our area (incidentally our whole grid was going down originally, then just us). They appear to have the issues resolved, but it doesn't help those clients we were not able to assist and frustrated during that time. Hopefully you were able to get your windows replaced, if not, we would be happy to assist you! Humbly, Karen
Michael B.
05/2015
2.0
decks, roofing, screen repair
+ 1 more
After two workers visited my home on March 17, I was assured the estimate would arrive promptly. Six weeks passed before I was fed up enough to call. The company answered the phone quickly and professionally. I was told that they would get the estimate to me soon. Another week passed, and I called again on Tuesday of this week (May 5). Once again, the phone was answered quickly and the person I talked to was very kind and professional. She promised me she would talk to the person responsible for the estimate that evening, as she wasn't able to find him when I called. She promised me she would call me back on Wednesday, May 6. Wednesday, May 6 passed by with no call, not even an email to say that she hadn't been able to contact the person responsible for calculating the estimate. I am tired to calling, and I am tired of waiting. And thus I have decided to share my frustration and disappointment here, in the hopes that public criticism will improve the company's process of handling estimates. Please note: This review says nothing of the workmanship that the company provides. If you are able to get an estimate from the company, and if you are able to get them to come to your house to actually do the work, other reviewers seem to indicate that the work is of general high quality. This review is only about the company's inability to get me an estimate on a project.
Description of Work: Using the company's online form, I requested an estimate for the construction of a screened porch. I received a prompt phone call, scheduling of visit, and visit to take measurements. The visit was March 17.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Rebecca P.
10/2014
5.0
replacement windows
+ -1 more
They got interviewed and he seemed the most responsible and he had reasonable prices. They were very professional and the job was well done. They did not cheat me and they cleaned up. They were timely.
Description of Work: They installed new windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Dillman Brothers Contracting Inc
We hope you enjoy your new windows and appreciate you taking the time to answer the survey!
Mark S.
10/2014
5.0
garage doors, roofing
+ 0 more
Front of the house. I also got shudders from them. Nice job
Description of Work: Garage door. They cam out in short time and did a good job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Dillman Brothers Contracting Inc
Thank you for the opportunity to provide your exterior home renovation needs, we appreciate you taking the time to write a review.
Wendy H.
06/2014
5.0
roofing
+ -1 more
The final deck turned out exactly as we envisioned it. There were a few issues with the sub-contractor but Dillman handled them with professionalism and delivered as promised. I would definitely use Dillman Brothers for another project.
Description of Work: Deck installation
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$4,700
Response from Dillman Brothers Contracting Inc
Thank you for taking the time for a review, we hope you are enjoying your deck this summer!
devin B.
05/2014
4.0
roofing
+ -1 more
They did good work. They showed up when they said they showed up. The only problem I had was that I have a much larger project and they didn't seem like they wanted to bid on that so I probably won't use them again.
Description of Work: I used The Dillman Brothers for roofing last summer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$300
Steve Mitch K.
05/2014
4.0
siding
+ -1 more
They did a great job, but need to communicate very clearly what you expect and what they plan to do. We had a question on what was to be done, but in the end they followed through on what they said they would do and we are enjoying our sunroom dry and sunny. We felt good with the workmanship and hired them later on to replace some gutter on the house.
Description of Work: Replaced roofing on a small porch and installed Skylight
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,365
Becky K.
04/2014
5.0
roofing
+ -1 more
Timely service...had to wait on weather, but was there shortly after weather was good. When unexpected repairs were necessary they called and price was fair. They ordered some of the wrong style of window. They gave me the option of ordering the style I wanted or give me a discount on the ones they had ordered. Since it was an investment property, I took the discount.
Description of Work: Installed metal roof, removed and replaced old roof, installed new windows; when installing new sliding glass door replaced sill and fixed bad floor joists in same area
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Response from Dillman Brothers Contracting Inc
Thank you for the opportunity to provide exterior remodeling on your investment property. We hope that it enhanced its curb appeal and you experience a good return on your additional investment. We greatly appreciate you taking the time to write a review. The Dillman Team
Jill B.
03/2014
5.0
siding
+ -1 more
They did a wonderful job cleaning up each day and the finished job looks very nice. Very pleased with their service.
Description of Work: We had our house resided.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,700
Response from Dillman Brothers Contracting Inc
It was a pleasure to be of service, we hope you enjoy your "new" home each time you pull into your driveway! The Dillman Team
Michael S.
12/2013
5.0
roofing, siding
+ 0 more
Well pleased, would use them again.
Description of Work: Siding. Roofing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$15,000
Response from Dillman Brothers Contracting Inc
We appreciate the opportunity to service your exterior home needs, and you taking time to write a review! Our main hope is you enjoy the finished product for many years to come! The Dillman Team
Thomas C.
11/2013
5.0
decks, roofing
+ 0 more
Our Ins co. informed us our roof needed to be replaced to keep our coverage from being dropped. They said it was wavy. I called and requested a few quotes, and we settled on the Dillman Brothers. They worked within the deadline that the Ins co. had set, and did a good job. The lead onsite took time to answer questions and address concerns, and seemed interested in doing a good job, not just getting it done. So, after the job was complete the Ins co. still wasn't satisfied, but Larry Dillman spoke to our Ins agent and together they were able to put to rest any concerns that the Ins provider had.
Description of Work: replaced singles and half the decking
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Dillman Brothers Contracting Inc
We are glad we could be of service! The Dillman Team
Julia G.
10/2013
5.0
garage doors
+ -1 more
Great! He came the next day. I wasn't sure if I would need new wiring/electrical work for a new opener, so they came and checked it out. Then came back the next day and did the job. I was quoted $125 plus extra if any extra work or wiring had to be done. They did have to run new wires for the sensors, which my old opener did not have, but they didn't charge for that. Plus they took away the old opener.
Description of Work: Installed a new garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Dillman Brothers Contracting Inc
On behalf of The Dillman Brothers, I want to welcome you to our client family and express our gratitude for taking the time to write a review! We continuously strive to exceed client expectations yet provide honest, dependable, and affordable services to our clients! We hope you enjoy your new opener for years to come! We truly appreciate the opportunity to assist you with your home maintenance/repair needs!
Kathy H.
08/2013
5.0
remodeling, roofing
+ 0 more
They did a really good job and their price was average.
Description of Work: We used Dillman Brothers last month for putting a new roof on our house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$13,000
Response from Dillman Brothers Contracting Inc
On behalf of The Dillman Brothers, I apologize we were not as responsive as we should have been, we truly appreciate you still giving us the opportunity to serve your roofing needs!
Susan S.
07/2013
5.0
doors, house painters, roofing, siding, replacement windows
+ 3 more
From the start, Scott Wheeler was professional, pleasant and engaging. He listened and responded to my requests. He keep me informed during the whole process. His attention to detail impressed me. He always returned by calls promptly and I never once felt that he was inconvenienced by my calls whenever I had questions.The crew were also professional, pleasant and respectful. They were on time every day. They were not loud. Neighbors even commented on their pleasant manner. They cleaned up after themselves every day. I would definitely recommend Dillman Brothers to anyone needing work on their home.
Description of Work: Removed old siding, installed new vinyl siding, soffits, fascia, shutters and wrapped posts,painted outdoor window frames and 2 doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Response from Dillman Brothers Contracting Inc
We appreciate you taking the time to write a review and the opportunity to assist you with your siding and home maintenance needs! We hope you enjoy your "new" home for years to come!
Marjorie J.
04/2013
5.0
garage doors, roofing, siding, replacement windows
+ 2 more
This is a family company that has good values and honest workers.
Description of Work: Dillman Brothers has done my roof, siding, garage door replacement and window replacement over the last few years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Response from Dillman Brothers Contracting Inc
We appreciate the opportunity to serve your home renovation needs Marjorie! It is always a pleasure to assist homeowners in making their home a place they enjoy coming home to. I hope you enjoy it each time you drive into your driveway! Thank you for whay I consider the greatest of compliments, "good values and honest workers," as that is our goal each and every day with each client we serve!
Richard B.
04/2013
1.0
roofing
+ -1 more
I called to make an appointment to have roof looked at on Friday morning March 22, 2013. I was told a salesman would call after lunch. That Friday afternoon Larry Dillman called. I explained what was needed and what I was wanting. An appointment was made for Monday March 25th. at 9 AM. We had 12 inches of snow through early Monday. I received no phone call saying the appoihntment was cancelled. I left at 12:30 PM to run a few errands. While gone Larry Dillman called making an excuse asking me to call back. On Thursday Larry left another message. On Friday I called and spoke to Larry Dillman. He made an appointment for 11 AM Monday April 1, saying he would be nearby at 9 AM and would meet with me after 1 st appointment. Yesterday he never showed or even called. What I needed was flat roof / rubber roof installed. About 1100 sq feet. The rest of that area would have to be torn off and re-shingled. About another 9 squares. So it wouldn't be a tear off one day and shingle the next, no fast easy money is all I can guess. I had even thought about re-shingling the whole house. I did it by myself 20 years ago. 38 squares. I suggest you save your phone call. Don't use these clowns. Unless it's easy money, in and out, they don't appear to be interested.
Description of Work: None performed.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Dillman Brothers Contracting Inc
While it is our goal to meet every (potential) clients needs in a timely manner, we have experienced a lot of transitioning within our organization due to the economy. While it sounds like an excuse, I am not in to that, but we are human. At the time you called, we had 5 key personnel in training and others left to fill the void and a large increase of phone calls due to storm damage in our service area. Incidentially, we do small repair jobs (replacing one shingle) to large multi-family/multi-building projects all the while form a relationship with our clients. We wish you the best of luck with your roofing project!
Martinez F.
03/2013
5.0
roofing
+ -1 more
After contacting the out-of-state warranty company to complain about my siding, I selected Dillman Brothers (DB) to initiate my claim, which consisted of taking pictures of the defective siding and associated paperwork. After I initially provided some personal information, DB took control and coordinated the entire claim. DB provided a time estimate (since they had done this warranty work before) and periodically provided updates, answering all of my concerns while my claim was being processed. After approval of the claim, Karen Dillman coordinated with me to determine whether I wanted to alter in quality or color the current siding, explaining that I would bear any increased cost over what the warranty company would pay ($2,640). I opted to stay with the original siding and after tentatively coordinating a February 2013 install date, DB ordered the siding and delivered to my home, placing it at an appropriate spot in my driveway so as not to block access. DB tore down all the defective siding, which included removing gutter spouts, lighting, and other minor attachments. After some bad weather delays, installation began on the first Saturday in March. My only complaint was that the workman began at 8 a.m. with banging that startled my sleep, which I should have expected. I cannot fault them, however, since the bad weather pushed installation to the weekend and a forecast for more bad weather at the start of the new week did not allow much time given that the home was without siding. The installation took place that weekend and by Monday, the gutter spouts and lighting were replaced, excess material was hauled away, and the workmen cleaned up after themselves as best they could given the cold, muddy conditions. However, they did not return some landscaping materials (bags of rocks, sand, and a wheel barrel) where they had originally been placed near the home, which they left in various locations in the back yard. Although I would have liked to avoid the whole process, DB made it painless and for that, I can earnestly recommend them as a fine company that will extend the extra effort to address your concerns and "make it right." I especially want to thank Karen Dillman for her professionalism during this entire process.
Description of Work: Warranty work done to replace entire home siding after a manufacturing coloration defect that did not reveal itself until 5 years after original installation.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dillman Brothers Contracting Inc
It is typically a frustrating/annoying process to have a warranty issue. Paperwork to fill out, phone calls (typically out of state) to make, and unfortunately a LOT of waiting is the "norm" for a warranty claim to go from submittal to completion. At times it seems a daunting task, I appreciated your cooperation and patience during the process! I do apologize for the Saturday early morning, less than subtle, wake up! We were trying to get the exterior secured before we had to much wind or precipitation. I will remind the crew to "put things back the way they found them." It was a pleasure to help you with your home and I hope you enjoy driving up to it each and every day ahead!
Chad K.
02/2013
5.0
handyman service
+ -1 more
We had a problem with squirrels getting into our house. Pest control company did an examination of the house and noticed a loose screen on the chimney and a vent that wasn't working properly. We called Dillman Bros. The office manager was extremely helpful, but we did have difficulty getting one of the actual guys doing the work to get a hold of us. Granted, we needed a quick turnaround, but it did take more additional phone calls than we expected. Once we heard back from them, the process went very smoothly. Someone came out and examined the chimney and identified that the screen was completely damaged. He left because he needed to purchase the replacement screen. He came back a day or two later and swapped out the screen on the chimney. He also blocked entry into the vent with long nails, so squirrels could no longer enter through the opening. We have moved from the home, so I can't say that the squirrels are no longer getting into the house, but we were pleased with the appearance of the work. The new screen looked good on the chimney and the use of nails to prevent entry into the vent was a cheap, practical way to take care of that matter.
Description of Work: fixed screen on chimney prevented animal entry into vent
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$200
Sally P.
02/2013
5.0
gutter repair, siding
+ 0 more
we used this company initially for new windows. we were impressed with that job so hired them for new siding and gutters. we wanted steel siding which not everyone is able to do as it takes different tools than vinyl. .mr. Dillman told us the crew was not the fastest but would do a great job. He was right on both counts but the crew was hampered by days of bad weather. the end product was definitely worth the wait! the house looks fabulous. we have had lots of compliments on the work. we also had a wrap around porch added and they worked around the contractor doing that work. each crew....siding and gutters....cleaned up each day.
Description of Work: very satified
Rating Category
Rating out of 5
Yes, I recommend this pro
$16,000
Response from Dillman Brothers Contracting Inc
Please accept my apology that cigarette butts were left behind, I will remind our crews at our next team meeting that even the best looking work can be tarnished by the "little" things you do or don't do! I will also follow up with the crew that worked on your home immediately. Thank you for taking your time to post a review of our services, we hope you enjoy the new look of your home! We sincerely appreciate the opportunity to serve your home remodeling needs.
Doris H.
11/2012
1.0
sunrooms
+ -1 more
They have done excellent work for me in the past, but seem to have gotten so busy that it is difficult to get them to do work. Disappointing. They were someone I could rely on, but have found that is no longer the case. I always wonder how one gets to be the privileged one that they do do work for.
Description of Work: Called them to come out for an estimate for a problem in my garage that needed immediate attention. They came promptly to look at it. I waited several days for the estimate. I didn't hear anything so I moved on as I could not wait. They apologized for not referring me to someone else when I cancelled the job.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
1.0
Response from Dillman Brothers Contracting Inc
We appreciate the opportunity to service your needs in the past and apologize that for whatever reason we were not able to this time! Our company has been significantly challenged, as others have, in our current economy and we truly appreciate the support of our clients and community! I am sorry we let you down, as it was not our intention, we consider each and every client a blessing and a priviledge to serve!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Siding,
Windows,
Garage Doors,
Gutters,
Decks and Porches,
Doors,
Exterior Painting,
General Remodeling,
Handyman Services,
Sunrooms and Patio Enclosures,
Screen repair
FAQ
Dillman Brothers Contracting Inc is currently rated 4.2 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Dillman Brothers Contracting Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa