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D & S Sewer Service

Sewer Cleaning, Drain Cleaning, Plumbing,

About us

We are a family owned and operated company. I run it with my husband and son's. My husband was in the sewer and drain cleaning business for over 30 years and I decided to open our own business. We try and keep our overhead as low as possible, so we can give our customers a reasonable rate that's done right. There is no special fee for "trips" or holidays. We do use contractors for our plumbing,as we our not plumbers.

Business highlights

Emergency Services Offered

Amenities

Emergency Services
Yes

Reviews

5.025 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 25 reviews

Sherrie H.
06/2020
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Sean and Scott were amazing! We had a bathtub that would drain, a sink that made the toilet bubble, and a toilet on the other side of the house that sounded like the Kaskaskia River. They showed up early, explained the problems, and provided extra information about how to help the lines in the future. Great service, great price!
Description of Work: Issues with pipes between bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lucas A.
09/2018
5.0
drain pipe
  + -1 more
It was great!
Description of Work: They root out a sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

John M.
12/2017
5.0
septic tank, sewer cleaning
  + 0 more
D & S showed up on time, on budget, and work was done promptly. Been over a year, and no problems.
Description of Work: New Field lines for sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phil K.
11/2017
5.0
sewer cleaning
  + -1 more
Excellent friendly company would hire again.
Description of Work: Professional work quick response.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather H.
10/2016
5.0
plumbing, drain cleaning
  + 0 more
We called just after noon and he was here around 1p. Very prompt! He was very professional and got several clogs out of our pipe. He even gave us good advice concerning our garbage disposal and usage of liquid pipe cleaners (which he said not to use again.) The cost was very reasonable, also.
Description of Work: We had a clogged drain between two sinks. We had tried to unclog it ourselves but nothing worked due to the severity of the clog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

m G.
02/2016
5.0
sewer cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Mike B.
09/2015
4.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: They checked drains for clogs and leaks after which they made necessary repairs at reasonable costs. I was very pleased with their service and would use them again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Mary L.
06/2015
5.0
sewer cleaning
  + -1 more
unknown
Description of Work: Had a slow drain in the bathtub. They came when said quick fix, even showed me a trick to unstopping it. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

James S.
01/2015
5.0
plumbing, sewer cleaning
  + 0 more
We experienced an in-house sewer drainage pipe blockage. D &S came to our house within a few hours of our call and investigated the source of the blockage and promptly cleared it. They were very professional, friendly and efficient. (We had not used D &S previously; however when we experienced the pipe blockage, we called a plumber we trust, from the Tuscola Home Center, and he recommended we call D & S for the blockage problem.........a very good recommendation.)
Description of Work: Cleared in-house sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

robin M.
11/2014
5.0
sewer cleaning
  + -1 more
It went great. Very pleased w results.
Description of Work: We were told by a different company to call d & s because they felt we needed a new clean out access for our sewer. This was on a Saturday and our sewer was completely stopped. Called d & s. They were at our house in 30 minutes. Fixed the sewer. Said the new clean out was not needed. Only charged 100.00 and worked quite a long time clearing roots and other sewer yuck out of our drain. Very pleased with them. Would call them first if I ever need this type of work done in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ewald T.
08/2014
5.0
sewer cleaning, plumbing
  + 0 more
They came in time as they said they would, looked at the problem, checked all the options and fixed it using a plunger. They initially said it would cost $100 but they charged me $60 for a job I was quoted $2,500 by another company.
Description of Work: Cleaned my basement sewer drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60

Marina M.
07/2014
5.0
sewer cleaning
  + -1 more
Darren came out promptly and on time to clean out a sewer line in the basement that had become flooded after the flash flood and rain Urbana received over the weekend. Even though many sewer service companies were putting people on a waiting list, Darren was very understanding and came out as soon as my tenant was available. He completed the job quickly and charged me a fair price.
Description of Work: Sewer Line Cleanout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lucas A.
01/2014
5.0
sewer cleaning
  + -1 more
It was a family affair - a guy with his son and nephew. They listed to the symptoms, took me to the outdoor access point and showed me how to tell if the clog were between the house and this point or between this point and the street, asked permission to pull their van over to the access point and did the job. They checked to see if everything worked afterward. They were very friendly - noticed my fireplace and chatted about what kind of wood is best to use.
Description of Work: Rooted out drain pipe outside the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Karen H.
11/2013
5.0
septic tank
  + -1 more
They came out the same day I called and checked our septic tanks to see if they were full since we were unable to flush any of our toilets and the tub wouldn't drain. They discovered that the pipe between the house and first tank had bowed and pulled loose from the house. Went ahead and pumped out both tanks and the area around the broken pipe so we could at least use it for toilets and such until they could come out and fix it. They came back out on Friday to repair. They were very efficient, professional, and even added an easy check cap so we won't have to dig up the tanks every time we want to check them. Being in between a rock and a hard place, as we had to have it fixed as quickly as possible, they could have gouged us, but the repair was $675 and pumping out our 2 tanks was $280. The only B they got was on Monday said they'd be here in 2 hours and it was more like 4 and on Friday said 9-9:30 and was after 11, but I'll take that any day! I will highly recommend them to anyone.
Description of Work: Our septic system quit working, we were hoping our tanks just needed pumped out but no such luck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$955

Kyle W.
07/2013
5.0
sewer cleaning
  + -1 more
I've worked with them. They are good. They are memorable. They haven't had to do any repeat work. They did a good work. They do sewer lines, so this was just something that they did. They were a fun company to do it. They were around my property. I didn't directly pay them, but they were working and talked to them and it's been a while, but they worked really good. They do brag about really low prices. I don't know if they are just trying to advertise to people or what. They listen. When they are working they are working. They dress well. They are very professional.
Description of Work: I used D & S Sewer Service for plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joel and Deborah D.
05/2013
5.0
sewer cleaning
  + -1 more
Please see expanation above.
Description of Work: D & S Sewer Service was fantastic. We had a residential sewer back up due to roots blocking our sewer line. We all of a sudden had a big problem and no working toilet, etc. They were able to come to our house within 3 hours. Gordon and his son Scott came with equipment and reamed out our sewer line that was full of roots. While on the job, they noticed the clean-out had its cap missing (it was broken off, with a temporary cap). They trimmed the pvc pipe and put on a new cap that they had in their truck and charged nothing extra. The total cost for prompt, excellent skill, and an extra nice gesture in fixing our pvc pipe stack was $90 total, and was the same or perhaps less than other companies quoted as we called around to find someone to fix our line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

david W.
04/2013
5.0
sewer cleaning
  + -1 more
Great experience
Description of Work: Cleared blocked drain efficiently and effectively and much cheaper than DynoRod and other services I have used in the past

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Michael L.
03/2013
5.0
sewer cleaning
  + -1 more
THey put in about 150 feet of pipe and hooked it up to a sewer main. Even after the city didn't properly locate the city tap, they still worked and found it on their own at no additional cost. Was the lowest of 3 bids by a fair margin (others were 4,000, then 2870). Did a fantastic job and communicated the whole way. They're sure to try to save you as much money as possible. Highly recommend them to ANYONE needed a sewer line repaired or put in.
Description of Work: I needed a new sewer line put in and the old one capped off. Putting in about 150 feet of line and connecting to city.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Mark L.
08/2012
5.0
sewer cleaning
  + -1 more
Terrific. We'd made the mistake of first going to Roto-Rooter which gave us an estimate far higher than the one we got from Gordon at Cand S. This was a big job, both in replacing the blocked sewer line and in pouring in new concrete for a segment of the sidewalk and the driveway. Gordon was wonderful to work with, and everything now looks and works great.
Description of Work: Water was backing up into our basement. Roots had blocked the sewer line. In addition, there'd been some settling around the city's sewer line at the end of our driveway that had allowed that part of the driveway to disintegrate/collapse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Jim F.
02/2012
5.0
plumbing, drain cleaning, sewer cleaning
  + 1 more
Went very well. Please see description above.
Description of Work: We were very pleased with work done at our home in Urbana by D&S (Gordon) in Feb 2012. Fast, efficient, friendly, thorough, patient with questions. His diagnosis was smack on target, the result of much experience. We were concerned about the local Roto-Rooter estimate of 3000+ and questionable diagnosis. Contacted D&S for a second opinion and estimate. They excavated sewer line outside house, replaced tile, added cleanout and cleared the line between the house and the street. They did the work for 1000.00. This is reflected in D&S's favorable rating with BBB and Roto-Rooter's catastrophic rating. We'll definitely call them next time we need sewer or plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

mark J.
11/2011
5.0
septic tank, sewer cleaning
  + 0 more
They were excellent. I am not sure what other prices were but I think somebody else was higher. The quality of the work was excellent. They came out right away.
Description of Work: D & S Sewer Service cleared out three roots in my sewer drain and cleaned up my septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

karrie K.
04/2011
5.0
drain cleaning
  + -1 more
Our basement flooded badly. We could not use the sink/dishwasher/ washing machine, etc. We called Dand S at 7:30 on a Saturday morning. They were at our house at 8:20. They explained the problem, cleared the drain, did not make a mess. And the gentleman had a cheery disposition, which was a huge plus. Professional, prompt, and gave good advice for the future. Would use again and highly recommend.
Description of Work: D&S came and cleared an exit drain for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Joanne J.
12/2010
5.0
drain cleaning
  + -1 more
I'm very happy with the service and the price. They will have to return when there is no snow or ice on the roof to unblock the stack.
Description of Work: They searched for the source of a sewer odor and diagnosed a blocked stack. Also cleaned out a bathroom sink drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

mark J.
05/2010
5.0
septic tank, sewer cleaning
  + 0 more
This small business is Super! They came to the house quickly, provided excellent service for a great price, were friendly and professional. I'd recommend them to anyone who has need of a sewer/septic service. I was concerned about the experience level of the franchise companies, these guys have many many years of experience in real world sewer work, this guy's been in sewers for 30 years! Still smells OK too!
Description of Work: They cleaned out my main sewer line, from the hous to the septic tank (50 feet) and pumped out the septic tank. I'd say we used 10 to 12 man hours for a good price. Plus they neede to bring a backhoe to dig to the tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Collin R.
02/2010
5.0
sewer cleaning, plumbing, drain cleaning, septic tank
  + 2 more
This was a great visit. I had used Dand S before in the past, and for the price, they cannot be beat. For $85 flat they came out (2 technicians) to clear roots from my pipe out to the house. They also told me they do flat-fee clearing of drains, both inside and out, and their prices are the lowest in the C/U area. They were prompt, coming to the house a half hour after I called (I think I was just lucky they were free!), and the drain was cleared out and running not 20 minutes later. I cannot say enough good things about Dand S! Their only advertising is by word of mouth. "Done reasonable, done right!" is their motto.
Description of Work: Sewage drain (lateral) root removal from the clean-out outside of the house (both directions)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

    Contact information

    1907 Country Squire Dr, Urbana, IL 61802


    Service hours

    Sunday:
    7:00 AM - 7:00 AM
    Monday:
    7:00 AM - 7:00 AM
    Tuesday:
    7:00 AM - 7:00 AM
    Wednesday:
    7:00 AM - 7:00 AM
    Thursday:
    7:00 AM - 7:00 AM
    Friday:
    7:00 AM - 7:00 AM
    Saturday:
    7:00 AM - 7:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Sewer Cleaning,
    Drain Cleaning,
    Plumbing,
    Septic Systems,
    Drain Pipe Installation

    FAQ

    D & S Sewer Service is currently rated 5 overall out of 5.

    Sunday: 7:00 AM - 7:00 AM

    Monday: 7:00 AM - 7:00 AM

    Tuesday: 7:00 AM - 7:00 AM

    Wednesday: 7:00 AM - 7:00 AM

    Thursday: 7:00 AM - 7:00 AM

    Friday: 7:00 AM - 7:00 AM

    Saturday: 7:00 AM - 7:00 AM

    No, D & S Sewer Service does not offer free project estimates.
    No, D & S Sewer Service does not offer eco-friendly accreditations.
    No, D & S Sewer Service does not offer a senior discount.
    Yes, D & S Sewer Service offers emergency services.
    No, D & S Sewer Service does not offer warranties.

    Contact information

    1907 Country Squire Dr, Urbana, IL 61802


    Service hours

    Sunday:
    7:00 AM - 7:00 AM
    Monday:
    7:00 AM - 7:00 AM
    Tuesday:
    7:00 AM - 7:00 AM
    Wednesday:
    7:00 AM - 7:00 AM
    Thursday:
    7:00 AM - 7:00 AM
    Friday:
    7:00 AM - 7:00 AM
    Saturday:
    7:00 AM - 7:00 AM