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Country Arbors Nursery

Landscaping, Greenhouses/Nurseries, Pavers and Hardscaping,

About us

Country Arbors Nursery is owned by 5th generation nurserymen. Open 7 days a week most of the year they are local growers of the finest annuals, shrubs, trees and perennials. Two locations 50 acres in Urbana, and 60 acres in Onarga IL are the growing grounds for their stock. The Cultra family has been providing locally grown plants for 150 years

Services we offer

Landscape design and build, installation, shrubs, trees, evergreens, annuals, perennials, landscape, mulch, rock & stone.


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.310 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
10%
3
10%
2
10%
1
10%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.3
responsiveness
4.5
punctuality
5.0
Showing 1-10 of 10 reviews

Jesse R.
04/2016
2.0
landscaping
  + -1 more
We had a pretty terrible, unpleasant and unprofessional experience with Country Arbors landscaping on our condominium ground. Donna Cultra was the person we delt with. The total cost of the work was $5,000. Country arbors insisted that we pay them to install a new irrigation system for the new plants, which we did at no small expense. We had already installed a fairly nice system with multiple timers, etc. at our own expense the year prior, but they insisted it be redone by their professionals and we figured in for a penny, in for a pound, if the professionals have a better way to do it let's trust them. On the day of the work, without any consultation they just buried a few soaker lines in areas that were far away from our water lines and left. We were pretty shocked by the trivial "irrigation system" they had installed, which was completely unusable because nothing had been hooked up to our water lines. When we called them back to ask them to come meet with us and fix the issues (at least run hoses to our water lines), i had one of the most shockingly unprofessional conversations i have had with a contractor in 7 years of dealing with them for the condominium. Donna Cultra was rude, angry, and in general just irritated that we were bothering here with these (what we felt were very minor requests) on a $5,000 job. Honestly i was flabbergasted because i felt we had been quite misled and overcharged for the whole deluxe irrigation system they had promissed, but we just gave up having that addressed and merely were asking them to run hoses and splitters to tie their new hoses into the timers that we had bought and configured. It took several phone calls and emails literally arguing with Donna Cultra and Country Arbors about who was to blame and why they didn't want to come out and add a hose. For a $5,000 dollar job. I have never dealt with a shop so disinterested in doing an hours worth of work on a large job to make a customer happy. In the end we did manage to argue our way into having them angrily come by and do more arguing with us and put in 2 hoses (but no splitters and never bothered to connect them). Their soaker hoses leaked because they never put washers on them -- which of course they would have noticed if they had even bothered to turn them on once and test them -- and we had to go purchase new splitters to connect them in. But we just gave up trying to get Country Arbors to make things right because they were so incredibly unpleasant and unhelpful to deal with. In summary -- I can't speak to the quality of their plants and flowers, but I would strongly discourage anyone from hiring them to do landscaping work if you expect them to be professional and leave you happy. And whatever you do do not let them bully you into paying them to install an irrigation system! Very unpleasant and unprofessional.
Description of Work: Installed a couple dozen plants/flowers/shrubs.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0

$5,000

Rebecca S.
12/2015
3.0
landscaping
  + -1 more
unknown
Description of Work: Only paid for consult. Woman was not very friendly - remarked several times at the "condition" of my yard and seemed in a hurry to leave. I felt like I had to pull answers rather than her offer me suggestions. When the quote finally arrived a month later, I felt it was very overpriced for what I was requesting.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$100

Valerie H.
10/2014
4.0
landscaping
  + -1 more
They came out to look at our property. Then, after they had drawn up a proposal, they called us in to show it to us. They set a date for the work and were actually able to come out before their estimated date. Considering the miserable condition of the bushes and hedges in front of our house, we were very pleased with the result. It made a big dent in our budget, but they allowed us to pay over the course of three months. However, I am also somewhat disappointed because I made it very clear that I wanted flowers, and what we got were just some tiny blossoms on rather nondescript plants, whereas I want spectacular blooms. I was also under the impression that we would have blooms in different seasons, but I don't see that. Nonetheless, I would probably use them again.
Description of Work: They removed damaged bushes and hedges from the front of our house, planted new bushes and perennials, and put mulch on top of the soil.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

William J.
05/2014
5.0
landscaping
  + -1 more
unknown
Description of Work: We haven't used their landscapeing services since 2005 when they did some planing and landscapeing for us. I believe we paid over $5,000.00 at that time. However we use them every year for mulch, plants etc. I recommend them

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0

Yes, I recommend this pro

Jeff C.
05/2013
5.0
greenhouses
  + -1 more
Their price is little bit on the high end, but they are extremely well qualified nursery. They are great and it was a family run business and they have really have return polices and guarantee all their plants. They are very incredibly knowledgeable about everything and they are very helpful. We plan to use them again.
Description of Work: We have used Country Arbors Nursery about a week ago. We just bought some plants from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon T.
02/2013
5.0
landscaping
  + -1 more
unknown
Description of Work: We had had a damaged maple tree removed by an arborist. He planted a replacement tree while we were out of town, and told us that it couldn't be put in the location we had asked due to the roots from the previous tree. We really wanted the tree in a different location, but the arborist was not interested in attempting the job. We contacted a tree moving service, whose representative said their equipment was too big to use for this job (which was very near flagstone landscaping), and another arborist who also was not interested in the attempt, but recommended Country Arbors. They came out promptly, tested the area with a shovel, and took photos to draw up a plan for some plantings in addition to moving the tree. A few days later they called for a meeting to go over the plan. It included moving the tree, and added a number of plants in the area where the old tree had been as well as a small corner of our yard where there were no plants. We agreed to the plan. Due to the late fall season, they had a crew available the same week, had the tree moved, new plantings in place and the areas mulched in about 2 hours after they arrived. We were very happy with the results, although we haven't seen the results through a year of seasons.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Randall H.
12/2012
1.0
landscaping
  + -1 more
No response to messages
Description of Work: Left messages regarding need for tree trimming and removal service. Messages never returned

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Karen B.
12/2012
5.0
landscaping
  + -1 more
I really liked working with Jamie. The crew had the bush moved and the trees planted very fast. They even patched the hole (with grass) where the bush was originally.
Description of Work: We had some trees put in last year by Country Arbors. One of them died within the year and Country Arbors replaced the tree (it would have been free if we chose the same tree but we decided to go with a different species, so they gave us a credit of how much the tree originally cost us). We also had them move a bush and plant another tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Mathias K.
11/2012
5.0
landscaping, greenhouses
  + 0 more
I purchased a Magnolia tree from Country Arbors and am very satisfied with the quality of service and the tree. Everyone I spoke with at the nursery was very friendly and professional. We had the tree delivered and planted within a week after the purchase and the men were punctual and very professional. I highly recommend them!
Description of Work: I purchased a Magnolia tree from Country Arbors and am very satisfied with the quality of service and the tree. Everyone I spoke with at the nursery was very friendly and professional. We had the tree delivered and planted within a week after the purchase and the men were punctual and very professional. I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tara A.
06/2012
5.0
greenhouses, landscaping
  + 0 more
We could not be happier with our Country Arbors experience. Our flowerbed is gorgeous and we get tons of compliments. All of the work was done while we were on vacation and completed ahead of schedule. We came home to the surprise of a new front yard! In fact, they even did more than agreed upon but never asked for additional money. I have no complaints, can recommend them without hesitation, and would hire them again in a heartbeat.
Description of Work: Country Arbors created a landscape design for us and removed 3 unwanted bushes and replaced them with something more desirable to us. Country Arbors also created an entirely new flowerbed and filled it with plants from the design and added mulch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

    Contact information

    1742 Country Rd 1400 N, Urbana, IL 61802

    www.countryarbors.com

    Service hours

    Sunday:
    10:00 AM - 4:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Landscaping,
    Greenhouses/Nurseries,
    Pavers and Hardscaping,
    Snow Removal,
    Mulch and Topsoil

    FAQ

    Country Arbors Nursery is currently rated 4.3 overall out of 5.

    Sunday: 10:00 AM - 4:00 PM

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Country Arbors Nursery accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Country Arbors Nursery does not offer free project estimates.
    No, Country Arbors Nursery does not offer eco-friendly accreditations.
    No, Country Arbors Nursery does not offer a senior discount.
    No, Country Arbors Nursery does not offer emergency services.
    No, Country Arbors Nursery does not offer warranties.
    Country Arbors Nursery offers the following services: Landscape design and build, installation, shrubs, trees, evergreens, annuals, perennials, landscape, mulch, rock & stone.

    Contact information

    1742 Country Rd 1400 N, Urbana, IL 61802

    www.countryarbors.com

    Service hours

    Sunday:
    10:00 AM - 4:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM