Description of Work: Installed new exotic teak wood floors throughout the entire first floor of my home. The Installer was AMAZINGLY precise and detail oriented. The time to install took slightly longer than originally contracted for...but WOW, was it worth it! These floors are spectacular! This is my second positive experience w/ Carpet Advantage and will always use them for my flooring moving forward. Thank you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Donna Y.
05/2014
5.0
carpet installation, flooring contractor
 + 0 more
Overall it was a good experience. Measuring was done incorrectly. Not enough carpet was ordered which delayed getting finished by one week. However carpet came in sooner than thought both times, so job was finished before the determined finish date. Also owner ate the addition cost since I had a signed contract for a specific amount and had paid half down when carpet was ordered. Having the owner admit it was their mistake and making it good was huge. The owners and carpet installers were all very professiona in their work. The owner was also concerned with my happiness in the product and service I got. I would do business again with Carpet Advantage and also would and have recommend(ed) them.
Description of Work: Measured the areas where carpet was to be laid. Order the carpet. Had their own professional carpet installers.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,690
Eileen B.
02/2014
3.0
carpet installation
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
Steven S.
10/2012
5.0
hardwood floor
 + -1 more
Very well. Subfloor material required unplanned underlayment to be installed. But overall very satisfied with company and installer. Would reccommend any time.
Description of Work: Best price. The installer was very professional but down to earth. Will use the company and installer anytime. Purchased hardwood flooring for my living and dining arena. Installer let me know when he would arrive. Kept everything clean let me watch and enjoyed watching him work. Finished work 1/2 day ahead of schedule. Will request installer in future if Need arrives
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Colleen M.
08/2012
4.0
carpet installation, hardwood floor
 + 0 more
Salesman gave inaccurate estimates of time to a lot for wood floor installation.
Description of Work: They installed hardwood floors and carpeting. All workmanship was superb, finished product in beautiful manner. They finished work efficiently and courteously.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0
Yes, I recommend this pro
$7,000
Dennis S.
07/2012
5.0
carpet installation
 + -1 more
This is a very, very good company! They helped us decide on the type of carpet, then came to the house to measure. Afterwards, they email us an estimate. We called to have the carpet ordered and it was in with the 7 to 10 days they said it would take. We schedule the installed very quickly after that and a crew of professional installers came to to house and removed our old carpet then installed the new carpet. It was a very good experience and we would use Capet Advantage again!!
Description of Work: We had the company provide estimates of the carpet cost. They came to our home and measured, then email estimates to us based on the carpet we had selected. Once we made our decision to have the carpet installed, we ordered over the phone from our estimates and with one week the carpet was ready for installation. We were called to confirm an installation date which was completed very quickly by a crew of professional installers. We are very happy with the entire experience and will use Carpet Advantage again!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Jerre S.
05/2012
5.0
carpet installation
 + -1 more
Picking out the carpet was straight forward and fairly quick. We looked at a number of samples and zeroed in on the final choice. They came to the house and measured the job in about 20 minutes. The proposal was emailed the next day. We had somethings to finish up before the installation. We gave them a few days notice and they were ready on our time line. They worked very carefully. I expected to find a few scuffs and scrapes on the walls and trim, but couldn't find any. They did a good job cleaning up after themselves. We are quite happy quality and speed of the service.
Description of Work: They had the best price for comparable carpet & pad. This was a large job, 1,500 sq. ft. They removed and disposed of the existing carpet/pad. They installed the new carpet/pad and a small piece of vinyl in a bathroom. The total time from arrival to departure was 7 hours. There were 4 installers on the crew. They worked very well to gather. The roll of carpet was damaged transporting to the house but they were able to revise there plan and finish the job without getting additional carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
JOE S.
04/2009
2.0
flooring contractor
 + -1 more
FIRST OF ALL THEY CAME IN TO DO CARPET IN AN APARTMENT. THEY WERE LATE AND DID NOT LOOK SAFE TO LEAVE ALONE IN MY HOME. KENNY (ONE OF THE "INSTALLERS") STOLE CREDIT CARDS AND MAXED OUT, NOT TO MENTION EATING MY FOOD AND THE QUALITY OF THE WORK WAS VERY POOR AND TOOK A VERY LONG TIME. CARPET ADVANTAGE HAS LOW PRICES FOR THE MATERIALS BUT I WOULD RATHER PAY MORE FOR PROFESSIONAL INSTALLERS TO COME TO MY HOME NOT PEOPLE WHO ARE GREASY LOOKING AND SLOPPY, NOT MENTION THEIVES. I WOULD RECCOMEND GOING TO LOWES, AS THEY HAVE SPECIALS ON INSTALLATION ALL THE TIME AND THERE PEOPLE ARE PROFESSIONAL AND WELL GROOMED.
Description of Work: CARPET INSTALLED IN ALL ROOMS
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$1,200
Response from Carpet Advantage
I have no record of ever doing any work for a Member at this address. I did have a sub-contractor named Kenny, who hasn't doen ANY work for us since 2005.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile
FAQ
Carpet Advantage is currently rated 4.7 overall out of 5.
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
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