Oasis Commercial Roofing specializes in new or replacement roofs, and can also do repairs related to weather damage or deterioration. Let our professionals restore your property's most valuable asset.
Disappointment with Oasis Roofing after attempting to build a working relationship with this roofer. I would recommend Oasis Roofing.
Description of Work: I have had Oasis Roofing complete repairs on my roof and soffit twice due to wind damage in early 2017. At that time, I rated them as A+ and 5 Stars. Unfortunately, additional wind damaged caused new wind damage to my roof. Texted Mike at Oasis Roofing, with photos of the damage and agreed to inspect the damage and would make the needed repairs. That has been almost 7 weeks ago. Winter is around the corner and I need my roof repaired. Therefore I contacted two other reputable roofs and decided to hire a local roofer from O'Fallon, IL. While I dislike to give negative reviews, I do feel an obligation to Angie's List Members on the volatility of the roofing business.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
David L.
06/2017
5.0
roofing
+ -1 more
The people contracted did a good job and cleaned up well afterwards.
Description of Work: Needed old roof tore off and new roof installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James B.
12/2016
5.0
roofing
+ -1 more
Excellent from start to finish. Highly competitive price, professional team, very efficient (crew removed and replaced roofing all in one day), quality job. Will definitely recommend to others and would use again myself without hesitation.
Description of Work: Replaced roof with architectural shingles and installed tubular skylight.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Greg C.
10/2016
2.0
roofing
+ -1 more
The roofing techs diid come out and inspect the roof, and applied some sealant to stop the leak. I told the technician that I could and would work around their schedule, a technician finally came out, after three missed appointments. No calls, no apologies, I had to WORK at getting these guys out. They asked if I "wanted a new roof" suggested there was a way to word the inspection report to where the insurance company would accept a claim. They never once addressed the exact thing I wanted repaired, they were simply seeing dollar signs and wanting to cash in on a full roof insurance job. Estimate for an entire roof was $14k and change
Description of Work: Needed a roofing estimate about a leak after a big rain.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$14,000
ALEXANDER J.
03/2016
5.0
roofing
+ -1 more
We got four bids on the job. Oasis impressed us as the most responsive and focused on what we required. They accomplished the entire job in a single day, dawn to dusk, with a crew of ten working non-stop. Everyone on the job was pleasant, cheerful, and efficient. Although clean up was done in the dark, it was virtually perfect.
Description of Work: Tore off three layers of singles, repaired decking, and re-shingled our roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,300
Matthew F.
08/2015
2.0
roofing
+ -1 more
I had a leak on my roof into my attached garage that caused some damage and did a Google search of my area of local roofing companies and look for reviews. I found a few reviews but not many and thus I signed up to Angie's List since they specialize in reviewing services. Anyway Oasis Roofing was listed with an A- rating, which was higher than the others listed in my area and so I called them to setup an appointment. The receptionist was nice and took down my information and said someone would call me later that day. Well no one called, so I called the next day and she apologized and said that one of the contractors would call me back within a day. Well 6 days passed and no phone calls, so I called again, and once again they apologized and said they would have someone call me later that day that it was just an oversight. Well....here it is another 6 days have passed and no one has called! I since called two other roofing companies and got prompt response and estimates with 2 days Here's the problem: Look at the reviews of Oasis, with their A- review apparently they do good work when they actually do it, however look and you will see at least 2 other complaints exactly the same as mine where they called multiple times and never got a phone call back! The owner of Oasis even responded to one of these complaints and apologized. So obviously this is a problem that the owners of Oasis need to address immediately. I think the problem stems from this: The receptionist at Oasis told me that their 'contractors' are given phone numbers and set their own schedules and make the calls. Well that's the problem, I've worked with contractors for over 30 years and many times they are not the most responsible people at contacting you, especially if they have work already. so. GET YOUR ACT TOGETHER OASIS! Very frustrating calling you multiple times for 3 weeks and no one calls back or comes over to give me an estimate.
Description of Work: After multiple phone calls to set up appointments, no one ever called back
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Response from Oasis Commercial Roofing
{Member's name}, We are highly disappointed in how our company did not respond to your phone call and we do not make excuses for our mistakes and for that we are very apologetic. I only respond to inform those reading that as a growing company with different avenues that sometimes things do get overlooked. I do appreciate the response to help us assure that our team takes care of every customer that calls our office. I am glad you found some one to take care of your leak and hope they did a thorough job.
Shaun A.
08/2015
4.0
roofing
+ -1 more
Quick response, following up with on a vent pipe cap and that should conclude things.
Description of Work: Caulking on vent pipe
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$99
GREGORY N.
07/2015
1.0
roofing
+ -1 more
I initially contacted this provider via their website which states estimates could be provided in a day or two. After 5 days with no response I called the company, the person I spoke with was apologetic and stated she was new, but did not know who was responsible for the website and that someone would call me as soon as possible. That was one week ago and no response. This company may do good work, a year or so ago I saw them doing several jobs in my neighborhood, but no response after almost two weeks is a big red flag in my book.
Description of Work: Nothing, unresponsive to two inquiries requesting an estimate.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Oasis Commercial Roofing
As an owner of a business I do not like to hear about my company not following through like we are suppose to according to the standards we have set. I apologize for the inconvenience we have caused and am sorry that the lead fell through the crack. .
STEPHEN T.
05/2015
1.0
gutter repair
+ -1 more
I went back and forth with them trying to schedule an estimate. They just stopped responding to me. It is a small gutter job . I must not be worth their time, so they are not worth mine.
Description of Work: Nothing.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Karen T.
07/2014
5.0
roofing
+ -1 more
In the past I've had two separate roofing companies come out to fix my chimney roof and a year or two later it was leaking again. I found Oasis on Angie's list called them out to diagnose and possibly fix the problems I was having. Tony came out explained what all needed to be done and why. They fixed it and also another chimney roofing problem on another house I had too. I believe now it is truly fixed. They also gave me tips on how to maintain it so these leaks never happen again. They stand behind their work which is refreshing. I would recommend this company to all my neighbors and anyone who asked. They were professional and their prices were fair. From past experience it's hard to find good roofers. Oasis is now in my book for any other roofing needs I might have in the future.
Description of Work: Persistent leak near chimney on roof of two separate homes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Jeff L.
07/2014
5.0
roofing
+ -1 more
I purchased a fifty dollar coupon for roof inspection and $100 in repairs. I knew I had at least one minor repair and thought it would be good to have the roof inspected by a professional. Luke showed up a little early. He was very professional as he inspected the roof. There was one leak I was aware of, but it only leaked when we had a heavy snow on the roof. He found where the problem was and caulked the crack that was allowing the seepage. He also found a bigger potential problem around the fireplace chimney, photographed it and repaired that. In addition, he caulked all exposed nail heads on all the flashing for all of the roof vents. He also provided advice and answered all questions that I had. I found him extremely pleasant and professional. I would definitely use them again.
Description of Work: Roof inspection and caulked several areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Andrea F.
06/2014
4.0
roofing
+ -1 more
The cost was probably around 8 thousand or 10 thousand but after the insurance claim, we paid the rest of that. The whole roof was replaced. That went good. They were in and out in one day.
Description of Work: We did get our roof replaced after the storm, Oasis Construction about 2 or 3 years ago.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Joe S.
05/2014
4.0
gutter repair, roofing, siding
+ 1 more
The roof was great, the facia and aluminum work was not the best. Average
Description of Work: replaced a damaged roof, facia
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$12,000
carla J.
05/2014
5.0
roofing
+ -1 more
they were fast to respond to my request for estimate large crew came in and finished the work in one day
Description of Work: replaced roof on house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,180
Dwight J.
05/2014
5.0
roofing
+ -1 more
They did a great job. Completed work in a day and a half.
Description of Work: New shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,510
Edith D.
04/2014
5.0
roofing
+ -1 more
They did a good job. The work itself was good. I had the phone number of the guy in charge of everything and also the guy in charge of the roofers so I could always call if I had questions. I always heard from them when there were delays due to weather.
Description of Work: The replaced the roof on the house and the garage. They also replaced siding on the garage. They replaced gutters on the house and garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Aman R.
04/2014
3.0
roofing
+ -1 more
Quality- rate them low because they didn't finish all of it. Left some of the damaged siding. Responsiveness - we have talked multiple times to come and fix the rest and they have not done it. They were very responsive before getting the business. They keep sending me invoice of the remainder, relatively small amount and I've told them they can finish the job first which is more than the amount I owe if I go to another company. Oasis has chosen to let go the money instead of being able to collect the balance. They have told me a few times by now that they will come and check. Punctuality - They have my cell phone and home numbers and no reason to not setup time or not get hold of me. All this makes me rate professionalism down and the fact that one time they called me to say I can pay part of it and they will let the rest go, as if they were doing me a favor while they have not even finished their own job that they committed.
Description of Work: Replaced the roof
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$13,000
Response from Oasis Commercial Roofing
All feedback is helpful for our company to strive to create the perfect experience for our customers. Communication is first on our list in providing customers a great remodel experience. We have one one the top receptionists in the construction business answering all of our incoming calls and keeping a record of communication with all of our customers. Our records show we have tried to reach out to this customer over 6 times left many messages not only to collect a balance of $750 but to make sure he was happy with our work. Our salesmen have actually knock on his door several times. This customer didnt want to replace all of his damaged siding that his insurance company paid him to replace. He went against our recommendation to replace the sidding also. We ended up removing 6 pieces of damaged siding off the front of the house and swapping out with pieces in the back so he could pocket the insurance money. If there was more damage that would have been on the customer our contract only stated he wanted only 6 pieces of siding to be changed out with pieces in the back so the colors would match. We strive to exceed expectations of all of our customers. In this case we bend over backwards for this customer only to get shorted a remaining balance and have him leave us bad feedback. Oasis Team 618-667-1966 info@ociroof.com
William W.
03/2014
5.0
roofing
+ -1 more
The roofed two houses and two garages. We were amazed at how hard the roofers worked and what an excellent job they did. We can absolutely recommend the firm without any reservations.
Description of Work: I used OASIS COMMERCIAL ROOFING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,763.85
Kevin R.
03/2014
5.0
roofing
+ -1 more
They replace the roof. Everything that went bad, they took care of it. They were very responsive. There was a very serious problem. The subcontractor put the shingles on wrong. I told the guy that they put it wrong, he didn’t look into it then they finished the whole roof. I ended up talking to the manufacturers, they confirm that they put it wrong, so they have to rip the whole roof and start all over. They probably lost between five and nine thousand dollars on this. They never cry and they never complain. They were relying on the subcontractor. Even with all the problems, they did what was needed to make me satisfied.
Description of Work: I used the services of Oasis Commercial Roofing.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
John P.
03/2014
5.0
roofing
+ -1 more
After a winter snow storm, I noticed a small wet spot on ceiling. I contacted Oasis roofing to investigate. Someone was sent out that very day (during some bad weather) to take a look at the roof. The gentleman informed me the wet spot was the result of an ice dam.
Description of Work: Investigated a roof leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
darren H.
02/2014
2.0
roofing
+ -1 more
Did not complete work!!!!! Do not care to give anymore feedback.
Description of Work: Roof that leaks, raised the price after contract was signed.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$20,000
Response from Oasis Commercial Roofing
Oasis Construction strives to exceed our customer’s expectations. Customer satisfaction has been the success story of Oasis Construction from the beginning. Our reputation has been built one customer at a time over the last 15 years. Anytime we receive feedback that doesn’t meet expectations we immediately address the situation with our staff. Many times it has helped us become a better company and serve our customers better. This attention to detail has helped us become one of the most respected roofing companies in the metro St. Louis area. We are sorry that [removed member name] had a bad experience with our company. We have bent over backwards to win [removed member name] business and his praise for our company. In 2012 we replaced his roof, windows, siding and fascia along with many other construction projects that were not included in the bid but where done for free to satisfy [removed member name] was completely satisfied with the work that was done and the price that was bid. It wasn’t until we tried to collect the remaining balance of $7000 (that we let him make payments on…. interest free) he had issues with workmanship. It’s disheartening when customers don’t do business with the same integrity we strive to give our customers. If you have any questions feel free to call our office 618-667-1966
Karen C.
01/2014
5.0
roofing
+ -1 more
They did an excellent job. I would highly recommend them to anyone. They came out right away to fix the roof and were very responsive to my requests. They did a great job. They fixed the roof for free because it was still under warrenty.
Description of Work: They came back and reattached all the roofing parts that had blown apart in a timely manner. They installed a new roof on my house this fall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew D.
11/2013
5.0
roofing
+ -1 more
They worked with me when I needed a quote. When I can afford it, I will use their services.
Description of Work: I used OASIS CONSTRUCTION AND ROOFING INC
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rhonda S.
11/2013
5.0
roofing
+ -1 more
They removed a flat roof that another contractor had replaced several years prior (it was supposed to last "almost forever"). They had to remove the roofing and replace sheeting and insulation underneath that had been ruined because of leaking. I will call Nathan for any work I need in the future. He and his crew were very professional.
Description of Work: Nathan's crew repaired a section of roofing that another contractor had not done properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Sally K.
10/2013
3.0
roofing
+ -1 more
During a rainstorm in early July 2013, we realized that our roof was leaking and called Oasis. I left a message stating our problem. My phone call was returned about two weeks later. By then, our roof was fixed and we didn't need their services.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Siding,
Homebuilders,
Chimney Repair,
Windows,
General Remodeling,
Egress Windows,
Kitchen and Bath Remodeling,
Decks and Porches
FAQ
Oasis Commercial Roofing is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Oasis Commercial Roofing accepts the following forms of payment: Check,MasterCard,Visa