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SCHAAF WINDOW Co Inc

Windows, Doors, Kitchen and Bath Remodeling,

About us

Family owned business since 1959. Selling residential products to builders and consumers featuring installation. Products include windows, exterior doors, interior doors, molding/trim, custom millwork, skylights, shower doors and mirrors.

Business highlights

66 years of trusted experience

Services we offer

Installation of windows, doors, shower doors and mirrors. Field service for any of the products that we sell.

Services we don't offer

Whole house or room remodeling.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.710 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
10%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.8
responsiveness
4.4
punctuality
4.7
Showing 1-10 of 10 reviews

James L.
09/2024
3.0
doors
  + -1 more
Had a shower door installed last month. First off I can honestly say the the installer was really good. He did a nice job and asked a lot of questions to make sure I was happy and that everything was done to my liking. He basically paid attention to detail. As far as the rest of the process with Schaaf, I'm not impressed at all. First off we paid a good penney for this, the salesperson was completely hands off after taking our money and not once did he reach out to see if everything went well and that we were happy. Whether or not that is his his responsibility, SOMEONE from that company should be doing follow up after the job is complete. It is my opinion that in any project that is being done on your home, auto or whatever , a company rep should ALWAYS do follow up to see if everything that was done correctly. I also emailed him to ask about anther quote for a garage service door which instead of calling me or having a door guy call me he just said to call the office to arrange a quote. Nice customer service. As it turns out they have now lost my other business to another window company for my other projects such as the service door and windows.
Description of Work: New shower door

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

$1,800

ERIKA D.
07/2016
2.0
replacement windows
  + -1 more
unknown
Description of Work: Came to house to give an estimate. Took measurements and information. |Never called back with estimate or repair date.

Rating CategoryRating out of 5
quality
5.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0


Damian W.
03/2016
5.0
replacement windows
  + -1 more
Superb experience. Never used them before. Lender for sale of my mother's condo required quick turnaround replacement of windows. Very responsive. Timely bid. Price very reasonable. Office side kept us well informed of order status. Flexible in scheduling and understood the need to complete the work timely. I am in multifamily residential real estate so have worked with alot of contractors. As for as I am concerned, Schaaf gets an A with 5 gold stars.
Description of Work: Replacement of existing fogged insulatling glass units and one glass and sash assembly on a very tight schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Kevin K.
12/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: We chose all vinyl double hung windows from their supplier |Jeld-wen. Verdict is still out on overall quality, but so far it's been fine. There were build issues with three large windows but the Schaaf rep had the manufacturer come and repair them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Dennis R.
10/2015
5.0
replacement windows
  + -1 more
They're very good. I've been using them for a while. I had some other people come out and tell me I needed more work. They said I didn't need that work. They told me exactly what I needed. I made an appointment and they came out on time. They did the work and I was happy with the work.
Description of Work: They came out and did an inspection. They told me what I needed. They replaced the windows and did the weather stripping around the windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Donna K.
02/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Schaaf replaced eight windows in our home and did so in just one day. The carpenters worked very well together, making the whole process flow from old window removal to new window installation. They cleaned up each room when finished and replaced window treatments as needed. My husband and I are very pleased with their work and will have them come back to finish the rest of our windows. It was a pleasure having them work in our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Megan R.
08/2014
5.0
replacement windows
  + -1 more
We were able to get great wood interior windows to match our historic windows original to our home. Schaaf offered great custom windows and doors at fair prices.
Description of Work: Windows and doors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$13,000

Marwan T.
09/2013
5.0
replacement windows
  + -1 more
Their estimate was too high so I ended up going with another company. They were okay. They mentioned a couple of features. They had some couple points that made sense but I ended up getting the same thing from another company for a cheaper price. They were responsive and they called me right away.
Description of Work: I got an estimate from Schaaf Window Company to install windows for me.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Linda S.
05/2012
5.0
home remodeling, doors
  + 0 more
same as above
Description of Work: We know that for the South Suburbs that Schaaf Windows is very professional, economically priced and good quality. We had our patio door done by them over 10yrs ago, through a family member who was a contractor/general carpenter and we also had our front bay windows replaced at the same time by Schaaf. Knowing this I contacted them for an estimate through Angies's List for a glass shower door for a small bathroom remodel. Since our house is older even when getting redone, nothing is totally squared and leveled. They saw that after I tiled that one wall bowed "in" not out. So I knew what I was looking for, a glass shower door with a slider piece on each side to make the adjustment. They thought they only had one style and one manufacturer with that product but when the Guy called me back he said that they know longer work with that manufacturer and he has no other manufacturer with that kind of product that they work with that he could use. That was the only problem I had, was that they didn't even know who they worked with still or not? But he was still very helpful and also didn't want to chance any work since he didn't have that type of door to work with and wouldn't have been able to warranty the work if he had to do a work around , because a seemless door would not work. Other than that issue, they were very prompt in returning calls, coming to estimate to look at the job and also try to do their best to make it work but realize they would not just take my money and get it to the quality that I wanted even though it was my flaw in the tile. I'm realistic with home improvements. They did recommend some direct companies to look at otherwise. I would still call them for another estimate if needed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary Y.
03/2012
5.0
screen repair, replacement windows, doors
  + 1 more
Schaaf installed the windows and doors when the house was newly built and we have used them over the years for minor repairs. They are professional and always answer their phone. When I talk to them they are knowledgeable and always get me to the right person to help me. When they came to do the job they were quick and efficient and were in and out within minutes. They didn't even charge me for the repair. I will definitely continue to use them in the future.
Description of Work: Schaaf replaced the rollers for our sliding glass doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    18445 THOMPSON CT A, Tinley Park, IL 60477

    www.schaafwindow.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Doors,
    Kitchen and Bath Remodeling,
    Screen repair

    FAQ

    SCHAAF WINDOW Co Inc is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    Saturday: Closed

    SCHAAF WINDOW Co Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, SCHAAF WINDOW Co Inc offers free project estimates.
    Yes, SCHAAF WINDOW Co Inc offers eco-friendly accreditations.
    No, SCHAAF WINDOW Co Inc does not offer a senior discount.
    No, SCHAAF WINDOW Co Inc does not offer emergency services.
    No, SCHAAF WINDOW Co Inc does not offer warranties.
    SCHAAF WINDOW Co Inc offers the following services: Installation of windows, doors, shower doors and mirrors. Field service for any of the products that we sell.
    Whole house or room remodeling.

    Contact information

    18445 THOMPSON CT A, Tinley Park, IL 60477

    www.schaafwindow.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    Closed