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Reliable Plumbing & Sewer Inc

Drain Pipe Installation, Plumbing, Drain Cleaning,

About us

Family owned & operated. Additional phones - (708) 425-6630, (708) 633-9615, (708) 385-1166. Additional DBA - Reliable Plumbing & Sewer. Cost is determined by the job.

Business highlights

62 years of trusted experience

Services we offer

Residential sewer lines, repaired, kitchens, bathrooms sewerage ejector pumps, sump pump and battery backup systems, hot water heaters, natural gas piping, low water presure problems rectified & led video camera inspections.


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.4
value
4.0
professionalism
4.2
responsiveness
4.2
punctuality
4.4
Showing 1-5 of 5 reviews

kurt A.
08/2017
1.0
plumbing
  + -1 more
Had this guy replace my two outside sillcocks. He also did a relocation of one of the sillcocks. This was $950, his quote that I didn't argue with, but should have. He said his work and parts were guaranteed for one year. Four months later one of the sillcocks won't push a simple sprinkler. Is this his fault? After telling me to "f**k off "and that I was "full of ****", you'd think I was accusing him. I mean before I was even able to describe the entire situation, which clearly points to one of the two being bad, he was swearing at me and hanging up the phone. WORST CONTRACTOR IN HISTORY. I've dealt with good and bad people and this guy is the definition of crooked contractor. GET ANYONE ELSE. This guy is a liar, very expensive and doesn't stand behind his work. He is a crude excuse for a human and I can't imagine how this plumber could ever be a good idea.
Description of Work: replace two sillcocks, relocating one of them

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$950

Response from Reliable Plumbing & Sewer Inc
First and foremost everything that Mr. [Member Name Removed] has written is a fabrication of the truth, and the phone call did not happen the way that he has stated. I have reached out to him 3 times, I have left two phone messages and the one time I did reach him he said he would call back on Monday, I have not heard back from him. Mr. [Member Name Removed] would rather ruin my reputation than work logically on the supposed problem. Mr. [Member Name Removed] first called our office for a quote on replacing two sillcocks on 4/3/17. I, John Gannon the owner went to the home, assessed what needed to be done and gave a quote of $950.00 which he agreed to and the job was scheduled to be done on 4/7/17. This install was not an easy job, we were working in very confined and difficult areas in the basement and crawlspace areas of the home. If he didn't like the estimate he had three days to cancel. Mr. [Member Name Removed] asked during the installation process on 4/7/17 if he would get more water pressure, he was told the new sillcocks will not change water pressure or volume or gallons per minute. He stated to us he had a new well pump installed by another contractor and additional upgrades to the well. He had thought that the pressure was reduced and that he would be getting in touch with his well person about that matter. The next day (Saturday 4/8/17) [Member Name Removed] called claiming one of the sillcocks on the East side of the house was leaking, myself and Mike my helper went back to the home within one hour of his call and we found there was a garden hose timer device attached to the new valve which was malfunctioning, we suggested to either remove it or get a new one which [Member Name Removed] agreed. At that time we pressure tested both valves and load pressure tested, the pressure was approximately 43 to 45 pounds per square inch with the load test pressure dropped to 41 psi which is perfectly within range of adequate pressure. We have spent quite a bit of time discussing water pressure, piping size, and gallons per minute with [Member Name Removed], his system has one 1/2" copper water line coming off the well tank that feeds to the outside valves. The valves we installed were connected to existing piping, if [Member Name Removed] wants more gallons per minute he was advised all water piping would have to be upsized to achieve the gallons per minute to operate a "simple sprinkler". The water pressure is exactly the same as it was before the work was done. The valves that were installed were Arrowhead 466-10QTLF 10" Anti-siphon Frost Free code approved valves which we use everyday and widely used in the industry. Again these will have absolutely no effect on the pressure or gallons per minute. The valves are operating the way they were designed. Mr. [Member Name Removed] is angry because he can't get what he wants for free and is taking out his anger on me and my company which I have worked very hard to build. The reason I have always gotten high ratings is because I do good work.

Diana K.
02/2015
5.0
drain pipe
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SAM M.
06/2014
5.0
drain pipe
  + -1 more
unknown
Description of Work: they replaced 2 pumps, 1 was an ejector pump, and the other was a sump pump. THEY DID A GREAT JOB AT A GREAT PRICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth V.
05/2013
5.0
drain cleaning, drain pipe, plumbing
  + 1 more
All the drains in the house backed up late Friday evening. I called John that night, and he said he would be out Saturday morning. John arrived Saturday morning as promised, and assessed the problem very quickly. The repair required him and his helper to hand dig a very deep hole and also open part of the foundation wall in order to remove part of the broken pipe. I was very impressed with the professionalism and speed that John and his crew displayed all during this repair. When the job was completed, they left the job site both in and out clean and swept. I will not hesitate to use Reliable Plumbing for any plumbing problem in the future.
Description of Work: Replace broken sewer line that severed just outside basement wall, which required digging an approx. 4' deep by 5x4 hole by hand.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Laura Marie M.
01/2013
5.0
plumbing, drain cleaning, drain pipe
  + 1 more
We have used John over the last few years for a myriad of plumbing needs - dishwasher/disposal malfunctioning (due to a remodeler's mistake which he rectified), leaking faucet, frozen water pipes, and toilet repair thanks to my kiddo trying to flush some GI Joes). Today, my water heater finally gave up the ghost. I called John at 9am, and by 11am the same day he was already here and assessing the problem. New heater installed by 2pm... right on time and on estimate, without surprise charges. Overall, I've always been impressed with his professionlism, thoroughness, punctuality, and fair pricing. His work is of great quality, and he is straightforward and honest. I wholeheartedly endorse him, and have him on my speed dial.
Description of Work: Water heater replacement, frozen pipe repair, faucet retrofitting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

    Contact information

    9013 Peachtree Dr, Tinley Park, IL 60487

    http://www.reliableplumbingcompanyinc.com

    Service hours

    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    7:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Drain Pipe Installation,
    Plumbing,
    Drain Cleaning,
    Sewer Cleaning,
    Wells and Pumps,
    Water Heaters

    FAQ

    Reliable Plumbing & Sewer Inc is currently rated 4.2 overall out of 5.

    Monday: 7:00 AM - 4:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 4:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 4:00 PM

    Saturday: 7:00 AM - 4:00 PM

    Reliable Plumbing & Sewer Inc accepts the following forms of payment: Check,MasterCard,Visa
    No, Reliable Plumbing & Sewer Inc does not offer free project estimates.
    No, Reliable Plumbing & Sewer Inc does not offer eco-friendly accreditations.
    No, Reliable Plumbing & Sewer Inc does not offer a senior discount.
    No, Reliable Plumbing & Sewer Inc does not offer emergency services.
    No, Reliable Plumbing & Sewer Inc does not offer warranties.
    Reliable Plumbing & Sewer Inc offers the following services: Residential sewer lines, repaired, kitchens, bathrooms sewerage ejector pumps, sump pump and battery backup systems, hot water heaters, natural gas piping, low water presure problems rectified & led video camera inspections.

    Contact information

    9013 Peachtree Dr, Tinley Park, IL 60487

    http://www.reliableplumbingcompanyinc.com

    Service hours

    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    7:00 AM - 4:00 PM