Porterhouse Heating & Cooling

Heating and Air Conditioning, Natural Gas Lines, Water Heaters,

About us

No Contact Service Available and still open! Porterhouse Heating and Cooling is locally owned and operated in Frankfort, IL. We service in the Chicagoland area, South side and Northwest, IN. This is your one stop shop for all of your Heating, A/C and Hot Water Heater repairs and installs. Also now offering air duct cleaning for entire house - call for pricing & details! We also repair and installs thermostats (programmable and non programable). We service both Residential and Commercial properties. Prompt, professional service is the only way we do business. We are committed to serving our community and making sure your systems are operating efficiently and effectively. We are a step above the competition. We pride ourselves keeping our customers a No. 1 Priority. We are licensed, bonded and accredited with the BBB (Better Business Bureau). Financing is available.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

We offer HVAC (Air Conditioning & Heating) systems for Residential & Commercial properties including installations, repairs and maintenance, electric & gas heating systems. We also offer service for custom duct work (adding and repair).

Services we don't offer

Window Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8203 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 101-125 of 203 reviews

Belinda C.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
The Porterhouse Technicians arrived early. They are professional and provided quality service. They answered all of my questions. I highly recommend Porterhouse to service your furnace. I will refer to them for annual inspections on my furnace. I rate them a 10+.
Description of Work: The providers inspected, cleaned and performed a tune-up on my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Sharon J.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went well, and we will use his services in the future.
Description of Work: He inspected and cleaned our furnace. He also gave us some free advice that can save us money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Val M.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and punctual (actually early) :). Shawn Porter made good suggestions to help improve efficiency.
Description of Work: Clean 2 furnances and replaced heat sensors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Edwin M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
went very well and informament
Description of Work: Checked and Cleaned Furnace

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Scott G.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
I am so pleased with the service. I called another company who couldn't come out until tomorrow, but Porterhouse came within a few hours. They were prompt, friendly, and explained everything very clearly. I am happy I know about this company in case I ever need help again.
Description of Work: Inspected and fixed my furnace when it stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Eugene K.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
On time. Friendly and professional!
Description of Work: Cleaned two furnaces!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Kelly D.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Shawn called to arrange the appointment promptly. On the day of service, he and his employee arrived promptly and professionally. Very polite and courteous. He pointed out a part that needed some attention and that if it was cleaned properly, it wouldn't need to be replaced....saving me money! I would definitely recommend and use Porter HVAC services again.
Description of Work: Furnace checkup and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Jack S.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
The technician called within a short time of placing the request through Angie's List. The technician arrived at the agreed upon date & time. The job went very smoothly and was performed in a reasonable amount of time.
Description of Work: Inspected/cleaned furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Sacramento S.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
I received same-day service when calling to make an appt. The service tech was punctual, efficient, thorough and gave me an awesome deal on multiple furnaces. Did not overcharge, or recommend unnecessary work. Seems trustworthy. Will definitely consider this company again for any of my hvac needs in the future!!
Description of Work: Extremely responsive & professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Dawn D.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
I purchased this deal and within 10 minutes was speaking to the technician who would come out and perform the service. He accommodated same-day service which was very impressive. We had just purchased the home last week and knew the furnace was quite old so we wanted peace of mind that it would be in safe working order for the winter. When the technicians arrived at our home they were very pleasant and went right to work. After completion they were extremely detailed and said we didn't have anything to worry about and that the unit was indeed safe. I had spoken with a different contractor previously and their immediate suggestion was to replace it asap since it was so old, and they even sent a quote over for $3,500! No thanks. When the technicians from Porterhouse came out they didn't try to sell us a new unit at all, and even said there was no point in spending the money at this time if it was still in good working order. These guys were incredibly trustworthy, and for me that's most important in a world where people try to scam you if possible. They also offered their services 24/7 and said we could contact them day or night and they would be out. I don't doubt that for a second, as they seemed 100% customer service oriented. I would not hesitate to bring them back for any of my family(or friends for that matter) heating/cooling needs. They are first class! And just in case anyone is wondering, I have NO affiliation with this company at all. This is the first time I ever met them, but their service was nothing short of amazing so they deserve this kind of review. Thanks Shawn & Leroy! :)
Description of Work: Furnace inspection, cleaning and tune-up. Check for carbon monoxide leakage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

MICHAEL M.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Provider was on time, explained all costs in advance & offered several options for us to fix our system.
Description of Work: Paid $59 for AC inspection + $110 for 2 pounds of freon equivalent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott M.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Porterhouse Heating and Cooling came to the house and performed a furnace and air conditioner maintenance check. I bought the advertised $29 offer on Angie's List. Shawn Porter and two of his workers met with my wife Jackie. They were on time (early actually) and were completely professional, not trying to upsell or talk us into maintenance we didn't need. In fact, our furnace and a/c were in much better condition than we expected, which was nice. We will be recommending his company to our neighbors, and especially the next door neighbor Bob Aspen who oversees building maintenance for our village in Matteson. This company is in Park Forest, IL, which is 10 minutes from us.
Description of Work: Performed a 25-point inspection on the furnace and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Curtis L.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very thorough inspection. Shawn explained everything that he was checking and gave suggestions on keeping furnace in good operating condition.
Description of Work: Inspect furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Sharon N.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Company was prompt called the same day to schedule the service worker was professional knowledgable ble and efficient He cleaned the unit and made recommendations foe upkeep
Description of Work: Clean and check out air conditioner and blower added coolant

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

James A S.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
My air conditioner stopped working so I called Porterhouse heating and cooling on 9/2/14 and they were able to repair my system. The workers had to replace the outside air compressor unit. The work was done without incident. After the repair was finished the area was cleared of all debris and hauled away. The workers did a great job and I appreciated the fact that the work was done the same day I called.
Description of Work: Installed a new Air condition compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,960

Pat E.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
After my previous A/C Company, Around the Town, stood me up for the second time, I consulted Angie's List for another company to perform the annual central air tune-up. I discovered Porterhouse who had great reviews, was located nearby, and had long office hours. I called and Shawn answered the phone immediately. I explained what I needed and stated I was an Angie's List member. He immediately told me about the special price offered to Angie's members. When I asked for their next available appointment, I was glad to discover I had called at the perfect time - they had a couple of hours before their next appointment. So they came over right away. Shawn was very professional and really took the time to service my unit as well as get the history of repairs, problems, etc. with my 32 year old unit. He had to add freon to my system since it usually leaks every year. His crew was very professional and went right to work. I was very pleased with the service I received and will definitely be calling Shawn in the Fall for my annual furnace tune-up. He has definitely gained a new customer! I would highly recommend this company!
Description of Work: Annual Air Conditioner Tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$151

Response from Porterhouse Heating & Cooling
thank you very much this is greatly appreciated

Dennis R.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Called Porterhouse to see what was wrong with my A/C unit. Was scheduled for service that day, and as promised, Shawn, showed up right on time. He and his assistant checked out the unit and had it running just fine. I was totally satisfied with his pleasantness, professionalism, and work ethics. If needed I will most certainly use Porterhouse Cooling again.
Description of Work: A/C problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Jan B.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
First time I've used Porterhouse. They did an excellent job. Very efficient and explained everything thoroughly. I will definitely call them again and would recommend them to others.
Description of Work: 20 point air conditioning tuneup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Tara P.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Company was excellent. Gave other ways of doing the job that was more economical, they also gave a discount for being Angie’s List member. I got an estimate from another company and they wanted double the amount ($600).
Description of Work: They did duct installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Sheryl S.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Shawn Porter showed up on time. He was friendly, but professional and flexible. Work was a good value for the money. I will definitely use him again for servicing.
Description of Work: Cleaned and inspected air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Robert W.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. The two men arrived a few minutes early and were very friendly. We even joked and laughed while they were working. The job was done quickly and efficiently. I will surely use this company again.
Description of Work: Cleaned and checked my central air unit to find it was working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Porterhouse Heating & Cooling
thank you very much it was a pleasure working for you.

Janet M.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was an absolute pleasure dealing with Shawn. I have been using a big name company in the past and have been looking for someone more user friendly and not inclined to always tell you that something else is needed, like freeon every time. He was quick and thorough and so polite, even concerned with locking my door when he left. I will use him in the future for all my cooling and heating needs.
Description of Work: Shawn did a 20 point check on my air conditioning unit, checked the air filters and the humidity in my unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Gerald F.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
I purchased a deal to have preventive maintenance performed on my A/C unit. . Shawn Porter showed up on time and went straight to work. Explained to me the details of what was working properly and what items needed adjustment. Turns out my unit was in great shape and did not require much maintenance, so Shawn cleaned the unit, checked my levels and put it through a few tests to verify that everything was working properly. Will definitely use his services again. Highly recommended,
Description of Work: A/C Tune-Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Porterhouse Heating & Cooling
Thank you very much!!

larry B.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. On time. Very professional and friendly and very neat. Would highly recommend !
Description of Work: Clean and inspect air cond unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Porterhouse Heating & Cooling
thank u very much!!!

David C.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
I like dealing with the owner. He was prompt and took care of my needs well. He has a great personal feel and he made it seem like we were friends. I was happy with what the results on the AC unit, it was all excellent.
Description of Work: He took care of an issue I was having with my A/C. I have used them the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Contact information

18521 Spring Creek Drive, Tinley Park, IL 60477

http://www.porterhouseheatingac.com

Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM


Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Natural Gas Lines,
Water Heaters,
Air Duct Cleaning

FAQ

Porterhouse Heating & Cooling is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 10:00 PM

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

Porterhouse Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Porterhouse Heating & Cooling offers free project estimates.
No, Porterhouse Heating & Cooling does not offer eco-friendly accreditations.
Yes, Porterhouse Heating & Cooling offers a 15% senior discount.
Yes, Porterhouse Heating & Cooling offers emergency services.
Yes, Porterhouse Heating & Cooling offers warranties.
Porterhouse Heating & Cooling offers the following services: We offer HVAC (Air Conditioning & Heating) systems for Residential & Commercial properties including installations, repairs and maintenance, electric & gas heating systems. We also offer service for custom duct work (adding and repair).
Window Units

Contact information

18521 Spring Creek Drive, Tinley Park, IL 60477

http://www.porterhouseheatingac.com

Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM