Porterhouse Heating & Cooling & Sons, LLC

heating & cooling contractor

About us

At Porterhouse Heating & Cooling & Sons, LLC, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

Business highlights

17 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8191 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 76-100 of 191 reviews

ernelle o.
09/2015
5.0
Leroy was extremely prompt, respected my home by putting on protective footwear. He was hones, courteous and fixed my air conditioner in a very timely manner. The cost fit my budget and he advised me on what needs to be fixed next. I was given information about payment plans if I can't afford the next project. I have been living in extreme heat for the past week and two other companies came, took my money for service calls, promised to come back, but never did. I will only go with this company for anything else I need. Ernelle Oliver

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

LaTanya G.
08/2015
5.0
Shawn was very prompt and courteous. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike F.
07/2015
5.0
The owner, Shawn, was extremely prompt and very personable. We discussed the repairs, which he did very quickly. However, my wife and I thought we should replace our entire AC unit, since it was over twenty years old, and it had been giving us a few problems recently. Shawn gave us a very reasonable estimate, and he was able to get a new American Standard f ton unit installed the very next day. Throughout, Shawn kept in close touch, and thoroughly explained the process. From start to finish, our project was on budget and on time!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lawrence B.
07/2015
5.0
I have a difficult air filter to service due to its attic location. Some firms refuse to provide service when I tell them. Shawn's team did the air filter change quickly with no complaints. Shawn gave me tips on how to save money on air filters in the future. My CAC was cooling well and during pressure testing Shawn showed me the guage readings which indicated that I was close to needing more Freon. Since the unit was cooling fine he did not try to pressure me to add Freon now since it costs $75 a pound. He said if the cooling level decreased then it would be time to add coolant. Shawn is very honest and will not try to sell you something you do not need. He will be doing my furnace inspection and cleaning in the Fall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gwen R.
06/2015
5.0
Everything was great, I'm happy about service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark D.
06/2015
5.0
Shawn was very professional and on time for our Appt. Performed service in a timely manner and rates for the repair were reasonable with no additional costs or surprises. Will hire Shawn again for all my Heating & Air repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roger B.
06/2015
5.0
Shawn Porter is the only contractor I will call to service my air conditioning or furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ida R.
04/2015
5.0
Prompt, informative, friendly and honest. No up sale pressure, took the time to explain what was going on and what could possibly be needed in the future. Veeery satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kyle N.
04/2015
4.5
The only reason I cannot give 5 stars all around is because I didn't have anything major that needed work. This was an AC service call and it ended up only needing to be cleaned. I was glad to have someone come out and make sure everything was working appropriately as we just moved into our home last year.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

yeo a.
04/2015
5.0
Prompt service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

george a.
03/2015
5.0
Came immediately.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maureen I.
01/2015
5.0
Shon was great, on time and very professional. . Will recommend any time any day..thanks again shon

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jim p.
01/2015
5.0
Fast response. Professional and accommodating. Would recommend and will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Margaret B.
12/2014
5.0
Shaun and his helper were professional, courteous and arrived exactly when they said they would. He's a life saver.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anthony G.
12/2014
5.0
I had problems controlling the humidity as well replaced the valve on the humidity appliance.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Keith P.
12/2014
4.0
They were a great help got to the problem pretty quick and the work was done and finish the next day.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Vicki S.
11/2014
5.0
They were prompt, very polite, explained exactly what they were doing, and seemed very knowledgeable. They even put covers on their shoes while in the house. We were very happy with the work they did and we're happy to hear they are available 24 hours a day for emergency calls. I definitely recommend their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

demy c.
11/2014
4.0
great service, good and honest people.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

holly l.
10/2014
5.0
Prompt, polite and explained the work to be done before beginning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

denise s.
10/2014
5.0
Shaun was prompt, courteous and efficient. Very professional and knowledgeable. This is a company that is available 7 days a week to responded to your needs without charging a premium price. I would definitely recommend his services and will call in the future if I need help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

john s.
10/2014
5.0
This is a contractor that is actually looking to work. They have become my new Hvac go to guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brandon H.
10/2014
5.0
Very professional and prompt

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

18521 Spring Creek Drive, Tinley Park, IL 60477

http://porterhouseheatingac.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Porterhouse Heating & Cooling & Sons, LLC accepts the following forms of payment: CreditCard
Yes, Porterhouse Heating & Cooling & Sons, LLC offers free project estimates.
No, Porterhouse Heating & Cooling & Sons, LLC does not offer eco-friendly accreditations.
No, Porterhouse Heating & Cooling & Sons, LLC does not offer a senior discount.
Yes, Porterhouse Heating & Cooling & Sons, LLC offers emergency services.
Yes, Porterhouse Heating & Cooling & Sons, LLC offers warranties.

Contact information

18521 Spring Creek Drive, Tinley Park, IL 60477

http://porterhouseheatingac.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day