Porterhouse Heating & Cooling & Sons, LLC

heating & cooling contractor

About us

At Porterhouse Heating & Cooling & Sons, LLC, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

Business highlights

17 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8191 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 126-150 of 191 reviews

Charles H.
05/2014
5.0
I received fast and friendly service. The Repairmen were knowledgeable and took the time to explain what they were doing. They even gave me some handy general maintenance tips. I'll be calling them back if I need future repairs. - Charles

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

VANESSA H.
05/2014
4.5
He called as soon as I submitted the order, which is what I prefer. He let me know is schedule for the day so I would know when to expect him. He was on-time. He called when he was on the way. He showed me the issues with the furnace and what he was going to do to fix it. He was fast. The furnace is running like a gem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie S.
04/2014
5.0
Mr. Porter was professional, polite, and curtious. Pricing was very reasonalbe. Most importantly he was out to my home within the hour, did great work, and was also able to provide certifications for my water heater as well as my heating and cooling system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Angela B.
04/2014
4.5
Shawn responded very quickly and I arrived to the property within half an hour of the call. He went to work to access the problem immediately and was very open to the many questions I had regarding my furnace. He was able make a minor repair but suggested I needed other parts/repair for the system to be fully functioning. I would definitely recommend them for Furnace/AC repair & replacement.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

karen b.
03/2014
5.0
GREAT SERVICE SECOND TIME USING THIS SERVICE, GREAT EXPERIENCE BOTH TIMES, RESONABLE PRICED AND JOB WELL DONE!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Edwina W.
03/2014
5.0
I would highly recommend Porterhouse Heating!! Mr. Porter is definitely a professional. The work was completed expeditiously and the price was reasonable. I've asked Mr. Porter to return to service my AC as soon as the weather breaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lorray H.
03/2014
5.0
Mr. Porter was expedient and professional in tuning up my furnace. I felt like I was in good and trusted hands. Highly recommended. I've already asked him to come back in the Summer to get air up and running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Timothy S.
02/2014
5.0
Mr Porter called us immediately and arrived within the hour. He is very professional, and he was straight forward with us. He had to go get the part because our furnace is 20+ years old. He is not pushy he didn't tell us we had to buy a new furnace, he laid out our options and followed the decision we made. We found him to be very capable, knowledgeable, and honest. We are very satisfied with his work and will definitely call him again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Monica D.
02/2014
5.0
The knowledge and the customer service was great, the job was completed in a timely fashion and the process was explained to me so that I could understand what was going on with the furnace and going forward how to maintain the maintenance on the fireplace and how often the filter should be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pamela B.
01/2014
5.0
Very professional and explained to me exactly what was wrong with my furnace. Great job and good pricing. Ive been ripped off in the past. I felt he was honest and I didn't feel over charged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bryce H.
01/2014
5.0
Shawn was quick very efficient and informative

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Calleane M.
12/2013
5.0
They not only fixed my furnace they called a number of times to make sure everything was going good with the work. I highly recommend them

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Susan P.
12/2013
5.0
Shawn showed an unusual interest in the problem with my heating and even after the repair was completed gave me further advice on heating!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Clay D.
12/2013
5.0
I received a quick response to my problem and immediate repair to my project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

karen b.
12/2013
5.0
Great service! great price! will not call walters heating and cooling again. Porterhouse is the go to company for all my heating and cooling needs in the future

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Melody M.
11/2013
5.0
Porterhouse Cooling and Heating did an excellent job! Shawn and his employee were diligent, caring and determined to get to the root of the problem. He was also professional in that he explained everything he found and clearly and with clarity explained what he did to correct it. He was so conscientious -- a rare trait in someone of his youth. He set to the repair with determination and corrected a problem that other contractors had not been diligent enough to discover. Overall, Porterhouse Cooling did an excellent job and they have my strongest recommendation and commendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda Y.
11/2013
5.0
Shawn was very prompt and very efficient. He quickly diagnosed the problem with my furnace and repaired it right away. With many contractors, I have felt I was paying more than I should for the service. This was not the case with Shawn. He was very reasonable and I was extremly happy with his service. I would definitely recommend Porterhouse Heating and Cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vanessa L.
11/2013
5.0
They are a family business. They have helped me consistently save money, by keeping an older system running until I could afford to replace it. They have good sales. They even installed my hot water heater, which works perfectly. They have given me tips and tricks, and went above and beyond to help. Warmly recommended!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christine R.
10/2013
3.0
No repair was done because I needed a part that they didn't have.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.0

Yes, I recommend this pro

sharon a.
10/2013
5.0
They were very punctual , professional, and explained everything as they did it. I would recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pete M.
09/2013
5.0
Customer service is a big deal to me and Shawn was excellent. Called right away and managed to fit me in his schedule the same day. Nice guy on top of it all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rosevelt W.
08/2013
5.0
Porterhouse has very good service. They are always on time and explains what is the problem and what is needed to correct the problem. i will use porterhouse every time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ted R.
06/2013
5.0
Very quick service, friendly and professional. Fairly priced

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tracey J.
06/2013
N/A
Mr. Shawn was very good and on time for his appointment. He knew his stuff very fast and good, he explained everything that he was doing and why he was doing it. You could not know what was wrong because he explains everything. Have been bragging to all of my family today about him. Would recommend him at anytime.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

18521 Spring Creek Drive, Tinley Park, IL 60477

http://porterhouseheatingac.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Porterhouse Heating & Cooling & Sons, LLC accepts the following forms of payment: CreditCard
Yes, Porterhouse Heating & Cooling & Sons, LLC offers free project estimates.
No, Porterhouse Heating & Cooling & Sons, LLC does not offer eco-friendly accreditations.
No, Porterhouse Heating & Cooling & Sons, LLC does not offer a senior discount.
Yes, Porterhouse Heating & Cooling & Sons, LLC offers emergency services.
Yes, Porterhouse Heating & Cooling & Sons, LLC offers warranties.

Contact information

18521 Spring Creek Drive, Tinley Park, IL 60477

http://porterhouseheatingac.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day