Mold Pro Chicago

Excellent. The Mold Pro crew, led by Brian Cascone, showed up at 9:30 AM this morning, was finished by 12:00 PM. All work was performed in a professional manner, and in accordance with all applicable codes and guidelines.Price was reasonable.

Joe answered the phone and walked me through how I could ameliorate the problem on my own. He gave me product suggestions and told me to call back if it didn't work. He saved me a lot of money and I will definitely use him if I can't clean it up on my own. Thank you Joe.

Recently bought a home and didn't know that mold was residing in the basement. Suddenly I found myself contacting a few different Mold Remediation Companies for estimates. After speaking with Brain and Joe I was convinced that they were honest and capable of doing the job. Brain, Joe and his guys were outstanding, from giving me the best estimate to the professionalism his guys demonstrated before, during and after the process. Great service, great price and a 10 year warranty! Can't beat that!

I had a great experience with Mold Pro. I was contacted shortly after reaching out to them, they came out and checked the mold and had folks out within the week to correct the situation. They also offer a ten year guarantee.

Good, despite having water damage, the mold levels in our house were within a normal range. This was a relief.

Highly recommend. We had estimates done by three companies. Joe was the most prompt of all three. He was the most flexible in scheduling the estimate, scheduled it the fastest after the initial call, and sent the estimate faster than the other two companies after the inspection. He was also the only one to explain the process and what we could expect from his work. Upon review of all three estimates, the cost was the lowest and included use of HEPA filtered removal, as well as a 10-year guarantee on the work. The other companies "base" cost for remediation were similar/slightly higher, but would cost extra for "optional add-ons" that included HEPA filtered removal or the sealant that would provide the 10-year guarantee. (After learning about the process from Joe, it seemed odd that the other companies would even be willing to provide services without including HEPA filtered removal or a protective sealant.) We scheduled remediation with Joe within the week, and they were prompt and professional. We are extremely satisfied with the experience. (Additionally, Joe put us in contact with another serviceman who would properly vent the attic for us; we also ended up using that serviceman and were highly satisfied with that experience and work, as well.)

The work was very professional. Mold Pro did a great job, on-time, and at the agreed upon price. Mold Pro does great work.

Joe did an excellent job in scheduling our testing very quickly and determining what exactly needed to be done and how we needed to test this specific apartment space. The test results came back within a few days and they were well documented. Joe followed up with me to make sure that everything was in order and if we needed anything else.

Joe Cascone, the owner, was very helpful on the phone and took his time explaining the mold removal process they use, why they use it and that it comes with a 10 year guarantee. We scheduled a service appointment in under a week and Anthony and Conception, the techs, arrived promptly at the scheduled time. They were very professional, competent and patiently explained the work they were going to do and why. They answered all of my questions patiently, showed me part of the process they were using and when complete, showed me what was accomplished. Anthony and Conception left the work area as clean as when they arrived, they were great! I would highly recommend Mold Pro Chicago!

It was fine. They came in, did it quickly and did a nice job. They called us right back.

Everything went well. Did a good job.

Very well. Chris was very prompt in returning my call and was able to inspect the area that day. He was punctual, honest, and friendly. He examined both the closet for mold and the furnace above for the source of the water damage. He clearly explained what he was looking for and what he would recommend based on the findings. While he probably would have made more money had he suggested testing, he ultimately recommended taking a watch and wait approach.

Joe called me within hours of my initial email, which I was surprised by because it was a Saturday, and discussed my situation and options. He had a proposal to me Monday morning, which was competitive with others. I went with Mold Pro because a friend had a good experience with them and they have great reviews. Joe's crew came out on Friday. Anthony and Orlando were friendly, explained the process, did a thorough job, and cleaned up after they were done. Overall a good experience and I would recommend them.

Very well. Crew performed as promised.

Mold Pro Chicago was very professional; they were responsive from the start and able to schedule an appointment in my window of availability. Day of the test the technician arrived on time, assessed the situation, explained the process and set to work. The whole meeting took about a half hour and results came 2 days later. I would highly recommend using Mold Pro Chicago.

MoldPro was recommended to me by a colleague. I received several quotes. MoldPro and another were very close; a third contractor was much higher. We chose MoldPro because the estimater made a much more thorough examination of our basement than the other contractors, and explained in detail what they found, what they would do, when they would do it, and how long it would take. And then they did exactly that. They were quick and thorough. Perhaps the most professional contractors I have had in my house. I would recommend them without hesitation.

OK. The samples were taken, but the results were very delayed. When I spoke to the owner, he said they must have been delayed in the mail. It's possible, but the deal I purchased on Angie's List stated I would have the results in two days. It took more than a week.

It went really well, He was willing to come out on a Sunday to give me the quote which is un heard of. Had his guys there the day after I told him the project was a go. The job was done and cleaned up. You wouldn't have even known he was there. ( Except the mold was gone! ) I have since referred him to two other jobs which the clients were pleased with his work as well.

We just purchased a house. During the home inspection, our inspector found mold in the attic. We told the previous owners that the mold problem needs to be fixed before we close on the house. The previous owners hired a company to fix the issue. I know NOTHING about mold... I assumed the mold company that the previous owners hired would scrub the mold off, but instead they sprayed some sort of paint looking substance over it. Just to have peace of mind that the job was done right, we called Mold Pro Chicago. Joe from Mold Pro Chicago showed up right on time. I explained to him that I was a new homeowner and I knew nothing about mold. I had a million questions for him... In his opinion, did the previous guys take care of the mold properly? Is there good mold and bad mold? How do I interpret the mold report? What is a safe level of mold in the air? etc. Joe took the time to answer every question I had and explain all of the tests he was doing in detail. He also spent a few minutes going over an old mold report with me to explain what everything meant. Joe knew I was a new homeowner and know nothing about mold... and I'd likely end up buying whatever service he recommended. He could have easily taken advantage and told me I need to have my entire house worked on and I would have believed him and spent the money. Instead, he was very honest and explained the pros and cons of getting additional work done. In the end, I not only feel good about my decision to use Mold Pro Chicago, but I also really like the fact that I understand mold a lot better. I would definitely recommend Mold Pro Chicago to everybody!

They were very nice and professional. We had a leak in the ceiling and I wanted to make sure there was no mold problem. The tests came back very reassuring. For peace of mind (it's my baby's room) I called to see if they thought we should have them do remediation, but rather than try to make some easy money off of me he said it was nothing I should worry about and suggested a mold spray that would take care of any issues and ensure any mold is killed. Would use again and recommend.

testing was brief & incomplete

They were on time, scheduled at short notice, experienced, professional. The problem was that there was no electricity, so they were unable to do the inspection we were hoping for. It would have been helpful to know in advance that they needed power to perform the air quality test.

Outstanding work is done by Mold Pro. Professional service, arrived on time. Report provided was very comprehensive.

See above: The best experience with any contractor we have ever had!

I called MoldPro after Trela Roofing inspected my attic and stated I might want to have it checked for mold. I contacted Angie's list and was referred to MoldPro. I immediately called, left a message, and was contacted within 15 minutes. The inspector was in the area and came by within the hour. After inspecting, I was told he didn't see a mold issue, and that the roof nails were causing discoloration to the wood. I appreciated the prompt inspection since the thought of mold had me quite nervous. I would definitely call this company again if needed.