Mold Pro Chicago

Very pleased with the work.

Great! Very professional

I had a great experience with Mold Pro. I was contacted shortly after reaching out to them, they came out and checked the mold and had folks out within the week to correct the situation. They also offer a ten year guarantee.

Good, despite having water damage, the mold levels in our house were within a normal range. This was a relief.

Highly recommend. We had estimates done by three companies. Joe was the most prompt of all three. He was the most flexible in scheduling the estimate, scheduled it the fastest after the initial call, and sent the estimate faster than the other two companies after the inspection. He was also the only one to explain the process and what we could expect from his work. Upon review of all three estimates, the cost was the lowest and included use of HEPA filtered removal, as well as a 10-year guarantee on the work. The other companies "base" cost for remediation were similar/slightly higher, but would cost extra for "optional add-ons" that included HEPA filtered removal or the sealant that would provide the 10-year guarantee. (After learning about the process from Joe, it seemed odd that the other companies would even be willing to provide services without including HEPA filtered removal or a protective sealant.) We scheduled remediation with Joe within the week, and they were prompt and professional. We are extremely satisfied with the experience. (Additionally, Joe put us in contact with another serviceman who would properly vent the attic for us; we also ended up using that serviceman and were highly satisfied with that experience and work, as well.)

The work was very professional. Mold Pro did a great job, on-time, and at the agreed upon price. Mold Pro does great work.

Joe did an excellent job in scheduling our testing very quickly and determining what exactly needed to be done and how we needed to test this specific apartment space. The test results came back within a few days and they were well documented. Joe followed up with me to make sure that everything was in order and if we needed anything else.

Thoroughly good follow up

Joe Cascone, the owner, was very helpful on the phone and took his time explaining the mold removal process they use, why they use it and that it comes with a 10 year guarantee. We scheduled a service appointment in under a week and Anthony and Conception, the techs, arrived promptly at the scheduled time. They were very professional, competent and patiently explained the work they were going to do and why. They answered all of my questions patiently, showed me part of the process they were using and when complete, showed me what was accomplished. Anthony and Conception left the work area as clean as when they arrived, they were great! I would highly recommend Mold Pro Chicago!

It was fine. They came in, did it quickly and did a nice job. They called us right back.

Everything went well. Did a good job.

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Joe called me within hours of my initial email, which I was surprised by because it was a Saturday, and discussed my situation and options. He had a proposal to me Monday morning, which was competitive with others. I went with Mold Pro because a friend had a good experience with them and they have great reviews. Joe's crew came out on Friday. Anthony and Orlando were friendly, explained the process, did a thorough job, and cleaned up after they were done. Overall a good experience and I would recommend them.

Very well. Crew performed as promised.

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Mold Pro Chicago was very professional; they were responsive from the start and able to schedule an appointment in my window of availability.  Day of the test the technician arrived on time, assessed the situation, explained the process and set to work.  The whole meeting took about a half hour and results came 2 days later.  I would highly recommend using Mold Pro Chicago.

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MoldPro was recommended to me by a colleague.  I received several quotes.  MoldPro and another were very close; a third contractor was much higher.  We chose MoldPro because the estimater made a much more thorough examination of our basement than the other contractors, and explained in detail what they found, what they would do, when they would do it, and how long it would take.  And then they did exactly that.  They were quick and thorough.  Perhaps the most professional contractors I have had in my house.  I would recommend them without hesitation.

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OK.  The samples were taken, but the results were very delayed.  When I spoke to the owner, he said they must have been delayed in the mail.  It's possible, but the deal I purchased on Angie's List stated I would have the results in two days.  It took more than a week.