At Excel Windows, we take pride in the fact that we’ve supplied quality home improvement products with exceptional customer service throughout Chicago and the Chicagoland suburbs for the last 42 years. Offering the best in Chicago Replacement Windows, Doors, Siding, Acrylic & Cultured Stone Bath Remodel.
Business highlights
48 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
REPLACEMENT: Windows (vinyl, wood & fiberglass), Doors, Baths (acrylic, cultured marble and onyx), Walk-in-Tubs & Siding
Description of Work: replaced all the windows on the front of my 2 flat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Excel Windows
Thank you for your review. "Awesome" is a word we love to hear from our customers.
Joan C.
07/2016
5.0
replacement windows
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Excel Windows
We're so happy that you were satisfied with your window installation. Thank you for this review.
DAVID K.
02/2016
4.0
replacement windows
 + -1 more
.
Description of Work: When we first meet with sales person we were told windows would be installed before Christmas. I called 2 weeks before Christmas because I had not heard from them since we signed on the dotted line. I was then told the windows would be in Dec 28th and they would call to set up install. Dec 28th went by and no call. Called again a few days after and I was told that the new date was Jan 14th. They stated the hold up was from the window manufacturers, but never called to communicate any changes. When it came time to install one of the windows was broken. They did call to let me know and we decided to put them in and then fix the problem one the window manufactures could send out new glass. They windows look great and we have no issues with install. Still waiting to get Window fixed but do not anticipate a problem. Only issue was early on during the planning phase for installations. Their communication is suspect, but their work and price is fantastic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$5,400
Response from Excel Windows
Mr. [Member Name Removed], Thank you for taking the time to review Excel. I was disappointed to see the grade; some companies may be ok with a B but anything other than an A upsets me! On behalf of my production department, I would like to apologize for the lack of communication. When the manufacturer changed the time frame due to the holiday schedule you should have received a call. I will be using this as a training exercise to improve the service we give our customers. Thank you for your trust in Excel and I am glad to hear that you are satisfied with both the product and the installation. If at anytime you have any questions, please feel free to contact me directly. Julie Majka
Robert W.
10/2015
5.0
replacement windows, doors
 + 0 more
unknown
Description of Work: We neede to replace on Front |Room Windows and have been thinking about it for the last 2 years. Excell did some window replacements down the street and they were walking the block to let us know where they were working and to please stop by and check out their work. We did and asked them for a quote on Pella Windows. We had gotten quotes before and they ran anywhere from $17 K to 12k, they came in at 9.5k and we jumped at it. Since the windows were custom we knew it would be some time before they were made. They were completed in the quoted time frame and they did a great Job? The crew cleaned everthing up and the job was complete. |I have since hired them to remodel our bathroom and replace a door. All jOBS turned out great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Giancarlo G.
09/2015
5.0
replacement windows
 + -1 more
Great work and great price.
Description of Work: Installed a front window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
James S.
09/2015
5.0
replacement windows
 + -1 more
unknown
Description of Work: Windows
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Greg J.
07/2015
4.0
replacement windows
 + -1 more
unknown
Description of Work: I will initially say this. I may still use the company for my house. However, here are some concerns I had from my experience with the estimate. First, the company asked me he day before the appointment to move the time from 9am to 8am. I agreed and rescheduled another engagement to an hour earlier. The next day, the salesman showed up around 8:50am. He was never notified from the company of the appointment time change. That's a little red flag for me when communication within the company breaks down. Second, the salesman starts with criticizing the quality of the door and window I had him look at and even criticized the builder. It's my house and we didn't spend millions of dollars for a fully custom built house so of course I know we do don't get the best window out there. However I don't have to hear that from the salesman. At the end he did offer a price quite that is better than the offer I would have received with the promotional coupon I received. I was not really too impressed with the amount of time he spent bashing the competitors like Feldco and Windoworks. But I have had that experience when other people came for estimates so it's not unusual, just a little disappointing. The salesman still was polite and and didn't pressure me too much to do the sale. So far I do believe the company offers great product and probably does great service. I just didn't have the stellar estimate experience. We will see who I decide gets my business.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Excel Windows
I am so sorry that your experience with Excel was not what it should have been. Customer satisfaction is everything to me. The miscommunication on our part is unacceptable. Our new computer system still has a few bugs we are trying to work out (one of which is not notifying our reps if their schedule changes). I will speak to my reps about focusing on our strengths instead of other's weaknesses. I am glad to hear that he was polite and did not use high pressure tactics. If you would like to discuss anything with me personally, please do not hesitate to contact me. If you would like to have another rep stop out, I would be happy to arrange that. I hope there is a way we can earn your business. Thank you for giving us the opportunity to assist you with your window replacement project. Julie Majka GM, Excel Windows 708-636-9898
Kenneth B.
06/2015
5.0
replacement windows
 + -1 more
unknown
Description of Work: Replaced a large picture window. Salesman and the actual installers were courteous and professional and I am completely satisfied with the finished project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Excel Windows
Thank you so much for taking the time to review your experience with Excel Windows! Our goal is your satisfaction. If at any time you have questions or need assistance, please do not hesitate to call. We know there are a lot of choices when it comes to home improve it companies and we appreciate your trust in Excel. Welcome to the family! Julie Majka
Vivian F.
06/2015
4.0
replacement windows
 + -1 more
unknown
Description of Work: Install Windows
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$9,000
Response from Excel Windows
Thank you for the review. Our goal is your satisfaction and "A" ratings; if there was something that was not what you expected, please let me know what it was so we can either rectify it or use it as a training opportunity. If you would like to speak to me directly, I am always available for our customers. Thank you again and welcome to the family!! Julie Majka General Manager
Donald M.
01/2013
5.0
replacement windows, doors
 + 0 more
Everything went fine.
Description of Work: This was the service for the Deal for $250 for $500 of Window or Door Upgrades.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
JOANNE U.
06/2009
5.0
replacement windows
 + -1 more
The workers at Excel Windows were excellent, clean, on time, and quiet. They finished the job well in time. They were the cheapest in price and they did great workmanship. They were outstandingly professional and did quality work. I would use them again in the future.
Description of Work: I hired Excel Windows for my windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
Response from Excel Windows
Thank you for the positive report ... if you have any questions, please feel free to call the office.
CINDY W.
03/2009
5.0
replacement windows
 + -1 more
Excel windows did a great job. They were right on time with the dates that they had previously chosen. They were very professional and the only thing that held us up was the weather but we were able to work around it and they were able to get the job done before christmas. They cleaned up well and it was a great experience.
Description of Work: Excel Windows installed ten windows.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Excel Windows
Thanks for the kind words, we do our best!
Hollis B.
11/2008
5.0
replacement windows
 + -1 more
I received a call back, but the message got cut off so I called them back. The woman on the phone told me that they do not carry storm windows.
Description of Work: We were looking to have the storm windows/frames replaced on our condo building as they are ill fitting and very drafty. 18 windows in all on the front of a 3 story building.
Rating Category
Rating out of 5
Yes, I recommend this pro
CONSTANCE B.
11/2008
5.0
replacement windows
 + -1 more
The windows are gorgeous. They did a good job!
Description of Work: They installed six windows with stained glass and two of them crank open in the middle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,774
Response from Excel Windows
THANK YOU SO MUCH FOR YOUR KIND WORDS. WE STRIVE TO HAVE ALL OF OUR CUSTOMERS HAPPY. IF YOU EVER NEED ANYTHING, WE ARE JUST A PHONE CALL AWAY. THANKS AGAIN AND ENJOY YOUR NEW WINDOWS!
Marsha M.
06/2008
5.0
replacement windows
 + -1 more
There were some glitches; one of the windowpanes was broken, and had to be replaced. The pane was replaced, but when we got a strong rain, my Eastern garden window was leaking badly. After contacting Excel, they suggested I call the manufacturer. While the people at Excel are friendly, their supplier was most definitely not. The supplier was not helpful at all; in fact the woman who I talked to treated me like I was trying to rip them off. I contacted Excel again, and they came out to see what the problem was. It turns out there wasn't enough flashing to keep the rain out, so they installed more flashing, and now there is no problem at all. I must commend Julie for her help; Excel was extremely responsive to my needs. She was surprised that the manufacturer treated me like this. I don't want the treatment I got from the manufacturer to reflect on the Excel people.
Description of Work: I had three windows installed; two garden windows, and one bay window.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Kimberly G.
06/2008
5.0
replacement windows
 + -1 more
Workers arrived early and were very efficient. Everyone at Excel was easy to work with and things went very smooth. The clean up was superior and the installers worked very hard and did not even take a lunch break. Very good follow up with any questions after the installation. Excel is always there for you.
Description of Work: I had a total window replacement. Excel replaced 5 double hung windows, 1 bow window and all new oak trim on the inside, aluminum capping on the outside. They did a beautiful job and I recommend the triple pane windows.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Excel Windows
THANKS FOR THE GREAT REVIEW. GLAD TO HEAR YOU WERE SO HAPPY AND THAT YOU WERE REFERRED TO US BY A FRIEND ... WE LOVE REFERRALS! IF YOU NEED ANYTHING, JUST GIVE US A CALL.
Mark R.
06/2008
5.0
replacement windows
 + -1 more
They offered an a good price on a quality product. The salesman was pleasant. The outstanding aspect was the installation. They did a great job. They were professional and were very tidy. They disposed of the old windows. I am planning on using them again, soon!
Description of Work: We had them install six double-paned, vinyl energy efficient windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Excel Windows
WE LOVE TO HEAR THAT THE INSTALLERS ARE DOING A GREAT JOB. WE'LL MAKE SURE THEY GET YOUR COMMENTS. THANK YOU FOR TAKING THE TIME TO TELL PEOPLE HOW HAPPY YOU ARE. TELL YOUR FAMILY AND FRIENDS...WE LOVE REFERRALS!
nancy F.
01/2008
5.0
replacement windows
 + -1 more
There was one problem, a window that didn't come in through the fault of the manufacturer. They followed up on it nicely even though it took a little longer than expected. Their service is very good. The only complaint I have is that they didn't tell me the shutters wouldn't cover like the old ones. Overall, it was a very good experience, however.
Description of Work: They installed windows in the whole house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,100
PAT G.
07/2007
5.0
replacement windows
 + -1 more
They came early on the scheduled date and were very professional. They also cleaned up after the windows were installed. I had called other companies like, before I joined Angie's list. What a difference in price. I am very happy and would recommend this company.
Description of Work: They installed 4 windows in my dining room, and because I have an old bungalow home with nice window trim, they said they would install the windows from the outside as to not damage the interior trim work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Excel Windows
WE APPRECIATE THE COMPLIMENTS. WE DO OUR BEST TO MAKE SURE YOU'RE HAPPY. IF YOU HAVE ANY QUESTIONS OR NEED FURTHER ASSISTANCE, JUST GIVE THE OFFICE A CALL.
03/2007
5.0
replacement windows
 + -1 more
I was very please with their work and they cleaned up very well! I will use them again. They were nice, in and out and did good work. What more can you ask?
Description of Work: They installed 12 new windows in my bungalow.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Excel Windows
THANK YOU FOR THE RESPONSE. WE DO OUR BEST TO MAKE SURE YOU'RE HAPPY DURING THE WHOLE PROCESS. IF YOU NEED ANYTHING, DON'T HESITATE TO CALL US.
GARY L B.
07/2006
5.0
replacement windows
 + -1 more
Tim and his crew were wonderful. Aside from being great contractors, they were perfect house guests. The work was performed on one of the coldest days of the year. Since they did one window at a time, my house did not get cold! I highly recommend Excel Windows. The windows are a bit pricey, but the quality is the highest. You get what you pay for!
Description of Work: I had 9 windows replaced. 8 of these were double-hung and the other was a slider in the bathroom with safety glass.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,999
Response from Excel Windows
THANK YOU FOR YOUR KIND WORDS. WE PRIDE OURSELVES ON QUALITY OF PRODUCT AND WORKMANSHIP. GLAD TO HEAR THAT YOU ARE ANOTHER ONE OF OUR SATISFIED CUSTOMERS. IF YOU NEED ANYTHING, JUST CALL.
MONA S.
03/2003
5.0
replacement windows
 + -1 more
EVEN MORE IMPRESSIVE THAN THE WAY THE WINDOWS IMPROVE OUR HOME FROM THE OUTSIDE IS THE INCREDIBLE CARPENTRY THEIR WORKERS DID INSIDE - I KNOW IT IMPROVED OUR GAS BILLS THIS WINTER - AND I LOVE MY WINDOWS!!
Description of Work: REPLACED 7 WINDOWS (ONE WAS A 5-WINDOWED BOW); CUT OUT AN OPENING WHERE A SMALLER BOW WAS IN THE KITCHEN AND REPLACED WITH SLIDING GLASS DOORS WITH BEVELED GLASS; REPLACED A SLIDING GLASS DOOR. TOTAL 7 WINDOWS & 2 DOORS ALL VINYL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
KAREN W.
02/2003
5.0
replacement windows
 + -1 more
unknown
Description of Work: INSTALLATION OF BAY WINDOWS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
ROBERT S.
11/2002
5.0
replacement windows
 + -1 more
EVERYTHING WAS DONE IN A VERY PROFESSIONAL MANNER. WE WILL PROBABLY USE THIS COMPANY IN THE FUTURE TO INSTALL DOWNSTAIRS WINDOWS.
Description of Work: REPLACED 5 WINDOWS ON UPPER LEVEL OF HOME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
04/2002
5.0
replacement windows
 + -1 more
EVERYONE WE HAD CONTACT WITH WERE WONDERFUL AND WE WOULD USE THIS COMPANY AGAIN! WE HAVE A SIGN IN FRONT OF OUR HOUSE AND THEY ARE VERY GOOD FOLLOW UP AND THEY COME OUT TO CHECK ON THE WINDOW.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
Siding,
Gutters,
Bathtub Restoration,
Kitchen and Bath Remodeling,
Sunrooms and Patio Enclosures
FAQ
Excel Windows is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 3:00 PM
Saturday: 8:00 AM - 1:00 PM
Excel Windows accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Excel Windows offers free project estimates.
Yes, Excel Windows offers eco-friendly accreditations.
No, Excel Windows does not offer a senior discount.
Yes, Excel Windows offers emergency services.
Yes, Excel Windows offers warranties.
Excel Windows offers the following services: REPLACEMENT: Windows (vinyl, wood & fiberglass), Doors, Baths (acrylic, cultured marble and onyx), Walk-in-Tubs & Siding