Chesley Fence Company

Chesley installed our fence in 1999. For that work, and through subsequent years' work, we?ve paid Chesley at least $5,145. In March 2004 via email we had to threaten to go to the Better Business Bureau or to Chambers of Commerce after we tried since mid-June 2003 to get Chesley to replace a rotted fence post and to install a fence gate. On 19 November 2013 we requested Chesley replace a broken fence post. After numerous emails ? resulting in no work or contract offer from Chesley ? we told Chesley on 4 January 2014 to forget it. Overall, when Chesley would eventually show up, their work was acceptable. What was totally unacceptable and insulting: blowing off a long-time customer.

I went into their store looking for info on a fence, and to request a quote. I wasn't able to get them out to measure my yard for several days, busy i guess. Everything was fine when he came out to measure, but took me reaching out to them to get a response to the quote. Wasn't thrilled with the lack of responsiveness for such a large project, plus their quote came in a little higher, so I went a different route.