Chesley installed our fence in 1999. For that work, and through subsequent years' work, we?ve paid Chesley at least $5,145. In March 2004 via email we had to threaten to go to the Better Business Bureau or to Chambers of Commerce after we tried since mid-June 2003 to get Chesley to replace a rotted fence post and to install a fence gate. On 19 November 2013 we requested Chesley replace a broken fence post. After numerous emails ? resulting in no work or contract offer from Chesley ? we told Chesley on 4 January 2014 to forget it. Overall, when Chesley would eventually show up, their work was acceptable. What was totally unacceptable and insulting: blowing off a long-time customer.
Description of Work: Nothing; failed to respond
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Kyle R.
11/2013
3.0
fencing
+ -1 more
I went into their store looking for info on a fence, and to request a quote. I wasn't able to get them out to measure my yard for several days, busy i guess. Everything was fine when he came out to measure, but took me reaching out to them to get a response to the quote. Wasn't thrilled with the lack of responsiveness for such a large project, plus their quote came in a little higher, so I went a different route.
Description of Work: Provided an estimate for an aluminum fence.
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Service Categories
Fencing
FAQ
Chesley Fence Company is currently rated 2 overall out of 5.
No, Chesley Fence Company does not offer free project estimates.
No, Chesley Fence Company does not offer eco-friendly accreditations.
No, Chesley Fence Company does not offer a senior discount.
No, Chesley Fence Company does not offer emergency services.
No, Chesley Fence Company does not offer warranties.