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AQUAJOY

3.5(
2
)

Pool and Spa Service, Water Filtration and Softening

Reviews

3.52 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%
Rating CategoryRating out of 5
quality
4.5
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.5
Write a review
Showing 1-2 of 2 reviews
Maryanne F.
06/2014
2.0
pool cleaners
  + -1 more
Andy (owner) has been "maintaining" our pool for a few years. He is sporadic at best. This year (2014) he was supposed to fix a few cracks in our concrete inground pool. Eventually, in late June, he (with some helpers of his- who did most of the work) came and filled in the cracks. It's been over a week since he last checked with us and said the cracks are not completely repaired and he would come back and finish. He has not returned calls and texts, and it's now nearly July and our pool is still broken and empty. His service over the past years has been mediocre at best. Not returning contact for several days is unacceptable. Not sure how he thinks this an acceptable way to run a business. I would never recommend him to anybody. His prices aren't even that good either.
Description of Work: Andy (owner) has been "maintaining" our pool for a few years. He has winterized, opened, repaired, and cleaned our pools (with the help of some other men). This year his service has been awful.
Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0
$900
LYNNE L.
04/2004
5.0
pool cleaners
  + -1 more
SERVICEMAN CAME IN, ASSESSED THE SITUATION, GAVE US SEVERAL OPTIONS AND GOT THE POOL UP AND RUNNING, AS IS, UNTIL WE COULD MAKE SOME DECISIONS. VERY KNOWLEDGEABLE, INFORMATIVE, AND HIGHLY PROFESSIONAL. GOOD AT EDUCATING HOME OWNER AND GIVING OPTIONS.
Description of Work: WE MOVED TO A NEW HOME WITH A CHALLENGING POOL, SPA SITUATION, (FORMER OWNER INSTALLED POOL HIMSELF). WE WANTED OPEN THE POOL.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400

    Contact information

    PO BOX 636, Sugar Grove, IL 60554

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Pool and Spa Service,
    Water Filtration and Softening

    FAQ

    AQUAJOY is currently rated 3.5 overall out of 5.
    No, AQUAJOY does not offer free project estimates.
    No, AQUAJOY does not offer eco-friendly accreditations.
    No, AQUAJOY does not offer a senior discount.
    No, AQUAJOY does not offer emergency services.
    No, AQUAJOY does not offer warranties.

    Contact information

    PO BOX 636, Sugar Grove, IL 60554