Landscape company offering , all landscaping needs from new installations to renovation of existing landscape, re grading and water drain correction's, drain tile installation . removal of old pools , removal of old fences , Just give us a call and we would be happy to help find a solution to your needs.
Business highlights
26 years of trusted experience
Emergency Services Offered
Eco Friendly
Services we offer
INSTALLATION OF NEW WALLS & PATIOS GRADING & WATER DRAIN CORRECTION / RENOVATION OF EXISTING DRAINAGE SYSTEM'S / SODDING SEEDING EDGING / SWIMMING POOL REMOVAL AND REGRADE AND RE-SOD / LANDSCAPE RENOVATION INCLUDING PAVER AND RETAINING WALL REPAIR SERVICE.
Description of Work: They re-built a stacked garden wall,putting in a new drainage line behind wall and along side of yard to front of sloping yard to help with drainage issues from heavy rainfall(working great so far); also re-graded and sodded 1/3 of back yard where there had been a pool.Angelo and crew were great to work with and kept at it through all the heavy and frequent rain in June.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Response from Noah's Landscape Construction
It was our pleasure working for you folks. Thank you!
niraj S.
11/2014
2.0
landscaping
+ -1 more
Originally got a quote for tree trimming. I had a better quote from someone else but that provider never followed up with an appointment. Noah's quote was ok so I gave a check to hold a spot for either later in the next week or the next week. They never showed up so eventually I put a stop on the check and forgot about them. About six weeks later I get a call to set a time. I went ahead and their workers or contractors showed up on time for the new date. They asked me what to trim and I told them. Later the salesperson shows up and starts yelling at me saying that I had them start trimming more than agreed upon. He obviously did not communicate with his workers exactly what to do. I told him I did not remember which exact branches to trim because they came over a month late after the original discussion but in reality more could have been done based on what agreed upon. He said too much was cut on one side causing the tree to be imbalanced and can cause the tree to fall. Did not the workers not know this? What he said was not true but he was implying his contractors did not know what they were doing. Steer clear!
Description of Work: Trim a tree
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
punctuality
1.0
$370
Response from Noah's Landscape Construction
Customer was given an estimate on 9/03/2014 for a light tree trimming. This included specific small branches to be trimmed away from one specific window and this was clearly written in the proposal. During the proposal he pointed out that he had gotten various estimates and that he was still waiting on one company, but that he would be willing to sign the proposal and give a down payment to keep a time slot in our schedule due to no one calling him back. We informed him that we had a crew in the area and we would contact him prior to the work being done as we had recently had a windstorm in the area and we were doing emergency work.We told him it might be at the minimum two to three weeks all contingent on any inclement weather as this required manual climbing of this tree. He agreed and confirmed that this was not an emergency and he was willing to wait and provided the check ($50.00) deposit. We contacted him one week later to advise that due to the inclement weather we would have to extend the work order for a few more weeks and he agreed. On the week of 9/22/2014 we contacted him to schedule the work for 10/10/2014 at 9am. My crew gets there and they asked to confirm the areas that were to be trimmed, and the customer knowingly took advantage of this and demanded that all large trunks be removed leaving the tree completely unbalanced. When my sales rep showed up to confirm the work had been completed, He did not yell at the customer; he has to speak loud due to the machines and the hearing protection that he wears on the job site. He just ordered the climber to stop as the customer was asking him to trim more of the the tree and this was not part of the proposal. At this point the customer advised he wanted a quote for the tree to be completely removed, that it should not be that much more because we had already taken down most of it. We gave him the price and he got very irritable and declined. We thank him for his business, cleaned the area, asked for payment, and left the property. We have very reasonable prices and strive to provide excellent service. We are deeply sorry of[ member name removed ] misunderstanding's.
Antoinette C.
08/2014
3.0
landscaping
+ -1 more
For the most part everything seemed to be going well. One day did not show up.at all and called way late in the day saying could not find a good looking tree. The next day showed up with all the soft scape , 3 trees and plants. When planting the 3 trees he planted them with the wire cages, ropes around the bases of the trees and all the burlap. This is not correct planting method for trees. Advised 2 weeks later that one of the trees were not looking good and sent pictures was advised to put the hose at the base of the tree for 20 minutes without even coming to look at it.The next day almost all the leaves fell off. Sent him pictures of the tree again and he said he would stop in the next day. When he came he said we now over watered the tree. We followed his directions he left on watering 2 times a.day 30-40 minutes which we have now found out is not correct at all. He stated he would replace but charge us half-price to replace. We believe that this tree not only planted wrong due to 5 accredited web sites and calls to other landscape suppliers that the cage, ropes and burlap were to all be removed before planting but also was not healthy to begin with that it died in 2 weeks of being planted. Should have either been refunded in full or replaced at no charge to us.
Description of Work: Landscape work both hard scape and soft scape.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$8,000
Response from Noah's Landscape Construction
Monday August 5, 2014 We deeply value our relationship with our customers and are committed to providing them with the highest level of service simply because our customers deserve the very best. We offered to replace the tree at no cost to the customer waiving our contractual agreement of ½ price one year one time replacement warrantee as a onetime courtesy. However due to the unavailability of this 12’ lilac tree the customer refused to accept this . Per our contract with this customer we clearly state that all elements of our agreement are contingent upon ( delays beyond our control). The specific tree height (12’) that Mr. & Mrs. [member name removed] requested was unavailable at the time and we did need more time for this tree to become available. When we asked for more time for this replacement, They refused to work with us any further. We tried in good faith to resolve this issue with Mr. & Mrs. [member name removed]. We have written contracts with our customers that clearly explain what is covered and our conditions. The customer was advised verbally and in writing not to over water the trees ( we did install sod in this location and the customer was watering using a commercially available sprinkler , taking this into consideration we advised to water for 30 to 40 min making sure not to over water or under water and also to exercise caution on rainy days) . The cost of each lilac 12’ height tree was $487.00 delivered and installed with one year ½ price warrantee. Due to the nature of this business we do not offer refunds for any labor and materials that has been started and completed this is clearly written in our contractual agreement. We will take every effort to resolve any issue immediately and we did. Due to adding additional work, extra plants, and one extra tree at this clients home, we needed time to acquire the extra materials. This was advised to the client beforehand, we called to confirm that we did in fact have the materials on hand to complete the work the following day. I have attached before and after pictures if this clients residence. One can clearly see that these trees are healthy and we did in fact plant the trees correctly to our planting guidelines. Best Regards, Noah Deltoro noah@noahslandscaping.com 847-361-5006
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Service Categories
Landscaping,
Pavers and Hardscaping
FAQ
Noah's Landscape Construction is currently rated 3.3 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Noah's Landscape Construction accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Noah's Landscape Construction offers free project estimates.
No, Noah's Landscape Construction does not offer eco-friendly accreditations.
No, Noah's Landscape Construction does not offer a senior discount.
Yes, Noah's Landscape Construction offers emergency services.
Yes, Noah's Landscape Construction offers warranties.
Noah's Landscape Construction offers the following services: INSTALLATION OF NEW WALLS & PATIOS GRADING & WATER DRAIN CORRECTION / RENOVATION OF EXISTING DRAINAGE SYSTEM'S / SODDING SEEDING EDGING / SWIMMING POOL REMOVAL AND REGRADE AND RE-SOD / LANDSCAPE RENOVATION INCLUDING PAVER AND RETAINING WALL REPAIR SERVICE.