Chicago Brick Paving LLC

They finally returned our call, after we submitted bad reviews, inquiring why the bad review! They had offered to cover the small problem 6 months ago which they never did. Once it became a big problem they would not stand behind it. Thus my review! They didn’t stand behind their work or word. We now have a $750 bill to repair their poor workmanship by a different company. DO NOT CONTRACT Chicago Brick Paving LLC.

They put in our concrete driveway, brick walkway, brick patio and brick porch in Oct 2015. Starting last year the porch steps started to come loose. In the spring of this year, 2021, we contacted them and they came out to look at it. We were told they would be back to repair it in a couple weeks and that’s the last we heard from them. Now the problem is worse and the stairs are collapsing. We have left numerous voicemails and sent many emails with no response. They should stand behind their work and respond. Do not use this company!

Don't do business with with Chicago Brick Paving. Our patio lights went out due to poor wiring, per independent electrician. I replaced the transformer thinking it might be faulty. Cruz would not respond to text messages or phone calls for 9 months. He only responded when we said we would put a review on the business. He said we bought poor quality lights even though he said they were nice and would recommend them to his clients. I had to have an electrician re-wire the lights.

The job was supposed to have been started in July but did not start until the end of October. It took over 2 weeks to be ALMOST completed. When they finally finished and left, it was dark out. When I went out the next day I saw that they had not finished the end of the walkway!!! I called Cruz Leon immediately and he offered me money to not have to come back and finish the job! I told him I wanted him to finish the job I paid him to do. He told me he was finishing a job in Hoffman Estates and would finish my job the same day. He never showed up and would not answer my calls! I should have taken the money! If only I had known! I have tried to resolve this situation for a long time hoping he would do the right thing. I was also promised he would fix the areas of grass their trucks ruined. So....there is still a big area of mud in my yard and it's bare around my whole patio. I also have an unfinished walkway and they damaged the siding on my house (!) and part of my patio is already CRACKING and an area on one of my steps actually looks like it's peeling. I had an attorney write him a letter that went unanswered. He will not be able to do work in my town, per the village, he will not be able to obtain permits. And now I have to pay more money to have my walkway finished, my siding repaired, my grass fixed and the cracks that are already starting fixed! What a mistake to use this person! Save yourself major aggravation!

It went very well, Mike took the time to explain the process, and the workmen were very professional and did a great job.

The work was performed on May 24 and 25th, 2013. The contract stated that Chicago Brick Paving was to make landscaping repairs after the drain pipes were installed to all of the areas in the grass, our back forest and the front gravel driveway. The representative, Cruz Leon, stated that his men would add extra dirt to the height of the trenches they filled to allow for settling of the dirt into the trenches. This was not done and grass seed was planted over the areas that were destroyed by the digging with their back hoe. The gravel covered trenches in the driveway were also left flat. A few days later the dirt and gravel began sinking. Mr. Leon said they would come back after the rains we were having stopped and after the dirt and gravel finished settling. I have called 5 or more times over the last several weeks and sent e-mails to the company. Mr. Leon responded two times to two of the calls and said they would "take care of it". He set up specific dates with me to have his men come back to complete the promised work. On neither date did they come back to do the work. We now have ditches that over 8" deep in our side and back yard areas that are dangerous because unaware people can trip and fall over them. I have not heard from the company since the last time they did not show up. I wasted two full days waiting for them. Neither day did anyone call to tell me why they were not there. At this point, since the company has not, in a reasonable amount of time, completed the contracted work, we will have another company complete the work and go to Small Claims Court to collect the costs to finish the work and additional damages from Chicago Brick Paving.

I used my network of friends to help with recommendations on concrete work and brick paving for my driveway. I was told that Chicago Brick Paveving LLC did fabulous work! My first call was placed June 27th and left them a voicemal and proceeded to check out the website which was the best site I had seen to date with respect to concrete companies. I was super impressed and was looking forward to getting an estimate so I proceeded to fill out the online form to get a free estimate. I had already placed a call but figured there was nothing wrong with also filling out the online form. They claim they will call you back within 24-48 hours (business days) from when you fill out the form and that was on Thursday June 27th, I waited until Tuesday July 2nd to place a follow up call as the other concrete companies were already calling me back to make appointments for estimates. Holding out hope I would get a call fromt this company I made a call to them every other day until I could no longer reach them because their voicemail box was full! Yes....Full!! This week I decided to write a feedback review on their site 3 weeks after making my initial call to them and filling out the form online for them to call me and my feedback was simply letting them know their presentation is great but they lacked professionalism since they could not even call me back to let me know "hey we are busy and cannot make it out". To my amazement I received an email shortly after stating they tried calling me and emailing me the day after my initial call. I checked my junk mail and inbox for this email and absolutely nothing. I also checked my phone for a call on that date from this company and even if I had missed a call which I did not from them, you think a voicemail would have been left? NOPE. So I give them the benefit of the doubt and replied to that email sent to me Monday July 15th at 10:59AM and 3 emails later and 3 phone calls later I have yet to receive a call back or an email reply. They have cleaned up their voicemail box because I can now leave a voicemail again. I left them my work number and personal number but nothing. They spent 2 minutes emailing me telling me "we did email" and "we did call you" BUT now what is the excuse?? I have not received a call or reply to my emails. I normally do not write reviews but I just signed up to Angies List and feel that people should be aware of my experience. This company doesn't have any Angies List feedback but now they do.