K&M Concrete Inc

The quality of the stamping and coloring of the concrete were quite good; the stoop and sidewalk look great. Unfortunately, the new sidewalk ended 2 to 3 inches short of the driveway and with a height difference of about 1 1/2 inches - quite a tripping hazard. When I contacted K&M about the issue, they, amazingly, blamed the driveway and said I should patch it myself or get a new driveway; none of this was mentioned during the initial survey, and, there was nothing in the contract.

Great at giving a quote, and taking money but followup on the project was all done by me on when they would come out. They referenced their commercial clients a lot. Then, they just showed up without notice. They didn’t even let us know they were there doing the Install. The patio looks nice but buyer beware - MAKE sure your quote states exactly what you want down to the T. Guess what - I didn’t get what I was expecting at all and now spending more money with others because they only care about the money and next project and nothing about remediating our situation.

never heard from them

Kent was quick to respond to our inquiry on quoting our work. Our schedule changed, and K&M was about to work around our delays. On the day of the work, Mike and his crew were promptly here at 7am and made short work of excavating the site. The crew worked well and it could been seen they have worked together for some time. When an issue arose with inspection - due to my omission - Mike and the crew worked quickly to resolve it and start pouring concrete. Watching two of the crew putting the final finish was watching artists at work. The crew did a good job of cleaning up after the job was done. We have some future concrete projects around the home and will be contacting K&M Concrete again.

Very well. Easy to work with, punctual, delivered what they said they would. Result is very nice. They did have to cut back part of my driveway to frame the garage floor edge, as they said they might have to do. That turned into more of a driveway project to repair than I was expecting, which is not K&M's issue at all, but turned into a bigger project than I expected.

unknown

K&M Concrete installed a patio and sidewalk as part of a larger landscaping project that was organized by Apple Blossom Landscaping. Apple Blossom provided the design and K&M Concrete did the installation. Mike explained how the patio would be installed and answered all of my questions. The patio was installed on schedule. I am satisfied with the quality of the work. The stamping and staining was time consuming, and the workers paid attention to detail. I would recommend their services..

unknown

This is a follow up to my last review on this company. Unfortunately, just a year and a half in and our patio is falling apart. It is chipping the top layer of stamped concrete and looks awful. K&M will not even come to our home to see their terrible work, because it's over the year warranty. Do yourself a favor and RUN away from this company. They are the worst!!!

18 months ago, K&M replaced our concrete driveway. Now, we?ve discovered that the area between the sidewalk and the street is disintegrating. When I asked them to come take a look (I asked for a personal meeting ? he?s only responded via email), his response was: ?The damage is located at the apron only. Driveway is fine. The City salting and City plowing has affected your apron. Our concrete supplier is a Union concrete company. They warranty the concrete for one year and so do we. It has been over one year and they will not even go and look it at because it is out of warranty.? That I could deduce myself ? it is obvious, because of the affected area, that winter salting is the cause. The questions he wouldn?t/couldn?t address are: How come my neighbor?s 6-year-old driveway, 15 feet away, is not affected? How come my neighbor-across-the-street?s 8-year-old driveway is not affected? They are subject to the same conditions. But I can answer that: It is an inferior product. For $10,000 we expect more than one year of standing up to normal, Midwest winters.

The project went very smoothly. Initially, we were going to just coat the existing stairs. After talking to K&M, we determined the best thing to do was to remove the existing stairs, replacing them with with new concrete. The end result was beautiful. If you are doing stairs, consider doing the cantilevered edge, you will not regret it. The patio is stamped with the "majestic ashlar" pattern. The openings to the patio were donein a heavy stone finish. We are totally happy with the end result. Do not hesitate to ask K&M for their ideas and recommendations. Their input helped make the finishede product better. Also, our project involved landscaping. K&M recommended Apple Blossom Landscape. The two companies did an excellent job of working togeether. It made things flow smoother.

K&M was excellent to work with. They helpes us lay out a patio desgin that worked with our home and complimented our current landscaping. They provided us with timely service. Their workers were curtious and neat. They suggested things we hadn't thought of during the design process which we decided to include in the design. K&M did every single thing we asked of them (and more). I woudl absolutely work with them againi (and will). The results were excellent and we could not be happier with the design, look and quality of workmanship. Thanks Guys. We love the patio!

After viewing the photos online and seeing what I was looking for for my patio/walkway I contacted the company via email so that I could have them come out and give me an estimate. They called the next day took all my information and made an appointment for today. This home is under construction and we do not currently live there yet. I was called 15 min before the appointment and they left a message that they would not be making it out because I was out of their area. I already had a sitter watching my son ($$$) and I could have had another company come out. I worked with a lot of companies from that area during our build so I didn't think our location would be an issue. I found this to be very unprofessional.

They made one slight little error, but they did a good job and the end result was wonderful. They cleaned up after themselves. They arrived when they were supposed to and finished the job when they were supposed to.

The only reason why K&M is getting an overall "C" is because the work actually turned out pretty good. Everything else about our experience was pretty awful. Donna, the receptionist, is rude, unresponsive and extremely unprofessional. Near the end of completion, she refused to even pick up the phone so we had no idea when workers were coming out, what they were doing and when our patio would be completed. It is super unfortunate, because K&M's product is pretty good, however we would NEVER recommend K&M to anyone else based on our experience, which is unfortunate as many friends and family have already asked who did the work because they were interested in contacting them. Additionally, we had been working with Kent on the basic layout of the patio as well as the actual stamp and color that we wanted to use. He kept saying that he would pass along the info to his brother Mike, who would actually be doing more of the designing of the patio once we had our seating wall in. With our seating wall complete, the K&M crew came out and dug out half of the ground for the patio. I received a call that afternoon from Mike who said he needed to talk to us about the design we picked. We met at our house that evening and he said that he couldn't do the stamp that we had wanted based on the shape of the patio and it wouldn't look very good. We were furious! He kept offering suggestions of other stamps that were clearly not our style and we felt like we were backed into a corner as this was the design plan for months and at the last minute, we couldn't do it any longer. We threw a complete fit and decided to move forward with the stamp anyhow, even though Mike didn't recommend it. It turned out exactly how we wanted it, so not sure why they had caused us so much stress at the 11th hour. They even followed up to see if they could do a photo shoot there because it turned out so nice.

We LOVE the results. K&M helped us with estimates of different ideas we had, and educated us on some options we didn't even know about. Once we decided on a design, they did exactly what we wanted (we are very picky), and were very flexible b/c what we asked for was a little unusual. We were pleasantly surprised at how little impact the workers had on the surrounding landscaping and lawn. We didn't have to reseed anything and they cut the exact size of the patio out of the lawn so that when they were done, the existing lawn went right up to within 2 inches of the patio! They laid down boards to protect the lawn from the traffic from the front of the house, and picked them up every day when they were done. I had already planted what I now realize was a minefield of Hostas around the area they were working in, and every one of them survived. The workers were very professional and kind. Our young daughters sat on chairs at the glass slider to watch the workers when they started to remove the existing stoop. We had a toad that lived under the stoop that our girls had named and were worried about when the stoop removal started. One of the workers found it and rescued him to the huge delight and approval of their "audience":). Even though we had horrible weather ( LOTS of rain) this spring for cement work, they finished within 2 weeks of our tentative start date. Because of the bad weather, they kept us up to date on what they could or couldn't accomplish on a given day, and did a lot of the work in the rain. We really had a great experience with this company and would highly recommend them.

K&M Concrete were excellent. They were very good. They were a little more expensive, but the quality was right there with them. There was nothing bad. They were very thorough, they had good ideas, and they cared about the process. They even came back out and sealed it per my request and said they would come out and do it again if I wanted them to. I would give them an A all the way across.

K&M Concrete was one of three contractors we had make estimates. All three estimates were fairly close in price. Kent Williams arrived as scheduled, provided the estimate and answered our questions. Once we selected K&M to do the work, Kent returned to work out the details such as finish, border, and control joint options. Mike Williams led the work crew that arrived as planned. Again, like Kent, Mike explained what was being done and answered any questions or concerns. The old drive was removed early on the first day and by the end of the day, the new forms were in place. Everything was complete a couple of days later and we waited for the concrete to cure. About a week later, the acrylic sealant was applied.

Good quality removal and repair. We will see after a winter if it cracks again. Only negative was cleanup.

Met with Kent (Owner of K&M) a couple of times for a stamped concrete project and he seemed to have good experience with stamped concrete and some good ideas for the project. His quote was the highest of (4) contractors that bid on the project, which I was fine with in order to get good quality work and I was prepared to move forward with them on my project. I thought we were moving forward until i inquired about their "1 Year Warranty." Once I asked this question, no one would return my phone calls or e-mails. This was not only unprofessional, but a big red flag about what I might be in for if I actually had them do the work. I'm glad I found out before they were hired. I was hoping for the best with K&M, but in the end, it was a very poor experience.

They charged about $10000 for their services. It was a good job. They did what they were supposed to do and what I paid them for. They weren’t the cheapest outfit. I would use their services in the future too.

K&M concrete was subcontracted by my landscaper, Apple Blossom, to install the new curved, stamped concrete walk. The team was very professional from start to finish. The path is absolutely beautiful. It looks just like slate. I would definitely use them again to do the driveway or other concrete work.

This family business is owned / run by two brothers, Kent & Mike Williams. Mike drove a long way on a rainy Saturday morning to discuss and quote the job. It was immediately apparent that his knowledge of the concrete business ran deep, and he provided good ideas & options toward the look we were after. I was further impressed by the fact that the catalog of styles & colors for stamped concrete he showed me, which is produced by the manufacturer of the coloring for the concrete, was filled with K&M's own work...obviously a testament to their craftsmanship. This was the second quote I had obtained, and I was surprised to find they were in line with the first, as I knew I wanted to use K&M. I wrote a check for 25% of the total and we set a tentative start date 2-3 weeks away. The crew, led by Mike, showed up promptly at 7am on the agreed date and began, completing the removal of the old drive and leveling in one day. Because they had to work around the weather (high temperatures & intermittent rain), the job stretched across ~ 7 days, but I think under perfect conditions they would have had it completed in 3-4. The entire crew was friendly, courteous & accommodating throughout the job. Mike kept me apprised of their progress continuously, and helped me make several design/style decisions that proved to be very insightful. He really has an eye for what will complement the existing house or structure. And though I get the sense that much of K&M's work is commercial (office complexes, etc.), I never got the feeling that my project was less important or a lower priority on their schedule. Mike was present for nearly all of the work, actually doing much of the leveling & stamping along with his crew. The final result is gorgeous, just as it looked in the catalog. Several neighbors, some of whom we had not met before, have complimented the driveway and asked for K&M's contact info. We are pleased with the choice of stamped concrete for our home, and can highly recommend K&M.

MADE AN APPOINTMENT ABOUT A WEEK IN ADVANCE TO GET A BID ON WORK. KENT CALLED AFTER SET TIME TO SAY HE WAS DELAYED A COUPLE HOURS AND WOULD COME THEN. HE CALLED AFTER THAT TIME AND SAID HE COULDN'T MAKE IT THAT DAY AND WOULD COME TWO DAYS LATER. THAT TIME CAME AND WENT - NO CONTACT OR VISIT.

IT WAS GOOD. THE SERVICEMAN WAS KIND AND PROFESSIONAL.