Greentree Waterproofing Inc

Basement Waterproofing, Wells and Pumps, Drain Pipe Installation,

About us

Local basement and crawlspace waterproofing and foundation repair business since 1992. Our inspections are free to property owners within our service area. We repair foundation cracks, install drainage systems to stop ground water seepage, Egress window and well installations, exterior wall seal and French drain for surface water diversion. Financing available to fit your budget. Additional phones - (217) 525-2224, (800) 831-0112. Our Service Areas: Sangamon, Macoupin, Mason, Montgomery, Morgan, Logan, Dewitt, Macon, Christian, Menard Counties.

Business highlights

32 years of trusted experience
Minority Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Basement & crawl space sub floor drain tile system (transferable warranty) Foundation crack repair or Epoxy injection (5-yr transferable warranty) Egress windows, french drain system, sump pumps, sump pits, downspout extensions, battery back up units, water-powered back up, I-Beams, Wall support channels, crawl space thermostatic vents & window wells installation

Services we don't offer

Deck waterproofing, roofing, septic or storm drain back up requires licensed plumber

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.783 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
5%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 51-75 of 83 reviews

Ruth B.
05/2024
5.0
egress windows, excavators, wells
  + 1 more
Resolved my issues
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Howard F.
09/2020
5.0
basement waterproofing
  + -1 more
Exceptional work
Description of Work: Waterproofing of large basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Greentree Waterproofing Inc
It was our pleasure to serve you, Thank you!

miriam P.
10/2018
1.0
basement waterproofing
  + -1 more
was not contacted
Description of Work: waterproofing damp crawl space and insulation
Rating CategoryRating out of 5

Response from Greentree Waterproofing Inc
Was not contacted by this home owner to inspect her damp crawlspace and just for the record our company does not perform work with insulation

Taran L.
08/2016
5.0
basement waterproofing
  + -1 more
Guys did a great job!
Description of Work: Repaired Basement Wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James J.
05/2016
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Sonya W.
03/2016
4.0
basement waterproofing, wells, basement remodeling
  + 1 more
unknown
Description of Work: Waterproofed my basement and added sump pump. Overall it was ok. Removed a window and could not get it back in. Did not replace the screen when done. I will say that when I called about something I thought was wrong or needed correcting they were quick to respond.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Susan S.
01/2016
5.0
basement waterproofing, wells
  + 0 more
unknown
Description of Work: They cleaned each day. I had my basement dig out, sump system installed. I have been dry ever since!

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$5,000

Linda E.
12/2015
5.0
basement waterproofing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Lynn B.
11/2015
5.0
basement waterproofing, drain pipe, wells
  + 1 more
unknown
Description of Work: Waterproofing of basement. Included sub floor drainage system, sump pump and pit basin, electrical outlet installed, support beams along one wall (support channels) and bubble pod. Crew was here on time, every day (4 day project), and job foreman kept me informed of their project and answered any questions I had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Constance M.
06/2015
5.0
drain pipe
  + -1 more
Top notch from start to finish.
Description of Work: Subfloor drainage system & french drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Fred W.
04/2015
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

willard J.
01/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: dewatering system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Schenaio V.
02/2013
5.0
basement waterproofing
  + -1 more
Bill performed exactly as promised. His working were very tidy and organized. Excellent job.
Description of Work: Crawl space was waterproofed and a door added for access to crawl space from garage.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,950

steve W.
01/2013
4.0
basement waterproofing
  + -1 more
The workers showed up on time, but did not have the materials needed to completed the work. The materials did not arrive til noon. The job was to be 3 hours. Ended up taking 6-7 hours.
Description of Work: Using epoxy, they filled two cracks in the basement wall.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$1,300

Response from Greentree Waterproofing Inc
Yes, this did in fact happen where the materials went in another Greentree vehicle to a different job site and we had to send another vehicle for it. This true and every blue moon human error occurs on our part.

Michael M.
01/2013
2.0
basement waterproofing
  + -1 more
Although the hole was right next to our porch, the men put heavy plastic down to cover the porcht. When they were done, there was no dirt from the digging anywhere but piled on the hole. I have not complaint about the quality of the job. However, $900 for an hour's work seemed like robbery. I went in to speak to the owner, who was pleasant but insisted that since I had signed the contract, there was no need for him to reduce the price. He said that sometimes a job takes a lot more work than they expect. As I understand it, overestimating my job helps them cover any underestimates that they might make. It is an unfortunate business model. If the mechanics at my garage give me an estimate to replace the brake pads and turn the brake rotors on my car and then it turns out that the brake rotors don't need to be turned, they don't charge for work they didn't do. Greentree does. The job involved none of the expense that was built into the bid - no bush moved, no trench - but the owner's position was basically - too bad, but you signed the contract. Legal, yes; ethical, not so much. I would not do business with them again or recommend them to anyone else.
Description of Work: After the unusually dry summer, the ground around the house had pulled away from the foundation. When I was watering the front yard, the water from the sprinkler was hitting the house, running down the foundation wall and into the lower level (not a basement - the floor is a little less than 4' below ground level) of the house where the water pipe from the street enters the house. Our plumber recommended Greentree. I called them, a man came out promptly to look over the problem and gave us an estimate of $1000. I was told that they would need to dig a 4 1/2 foot deep hole big enough for a man to get down and work in. That might involve moving a bush, ($100), and it could be that there would be a long crack across the front of the house, which would involve trenching to fix. I pointed out that the pipe was only about 3 1/2 feet down at most and that there might be enough space to dig without moving the bush, so I asked if they would be taking $100 off if they didn't move the bush. The estimator said that he would just give me a 10% discount on the bid, so the final estimate was $900. I paid 20% down ($180) with the rest due after the job was done. Two men came out at the scheduled time, dug a hole down to the pipe maybe 2' in diameter, reached in, and patched the hole around the water pipe with patching compound. No bush moving, no trenching along the front of the house, no big, deep hole, just in and out in less than an hour. I gave them the balance of the money ($720) on completion of the work.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

$900

Response from Greentree Waterproofing Inc
Greentree Waterproofing Inspector's and Foreman's take great pride in the service we provide our client's. The time involved in Mr. M's project did in fact exceed more than one hours time to repair the seepage problem correctly and our Foreman did have to trench down below his problem area to effectively place a seal which also takes time to set. Our Inspector's are trained and very knowledgeable in our field and informing our clients of all unforeseen possibilities prior to the signing of any agreement to perform work, this is standard procedure. Mr. M was informed of all the possible scenarios that our Foreman could encounter, but he was not billed for work that wasn't performed, nor was he charged for a bush that wasn't required to be removed or trenching that was not performed. I can say as the owner of Greentree Waterproofing that in our history of doing business it was our first time having a client come in to renegotiate after the work was performed. We're very sorry that Mr. M has pour feeling towards our company, but by far our job is not easy thus being the reason we can guarantee our work.

Victoria G.
07/2012
5.0
basement waterproofing
  + -1 more
The workers arrived on the scheduled date & time. They were very professional & well mannered. They explained what they were doing each step of the way. They cleaned up their mess & wore shoe covers to protect my floors. They were able to work with me to get financing for the project which was a lifesaver! I would definitely recommend them to anyone & would definitely use them again in the future if needed.
Description of Work: I had a sump pump installed, support beams installed, & a leaking wall sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Tricia C.
05/2012
5.0
basement waterproofing
  + -1 more
The crew arrived on the scheduled day at the correct time. They completed our job ahead of schedule all were very professional, hard workers. They cleaned up all the mess!!!.
Description of Work: Water proofing basement including new basement windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Betty G.
04/2012
5.0
basement waterproofing
  + -1 more
They were very timely. The foreman, Charles, was great and so was the installation. The sales representative, Dan, was wonderful and very informative.
Description of Work: They installed a dewatering system with wall shields.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Marilyn P.
03/2012
5.0
basement waterproofing
  + -1 more
Greentree seemed the most knowledgeable of the companies that I called, and it did a great job. I haven't had any problems with the work.
Description of Work: They waterproofed the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Reggie M.
03/2012
5.0
wells
  + -1 more
They did the job as expected, and the equipment is still in good working order.
Description of Work: They installed a sump pump and ran it out to the back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth S.
03/2012
5.0
basement waterproofing
  + -1 more
It was great. The customer service was wonderful, and the team of laborers worked like dogs to get the work done quickly. Furthermore, we have had several rainstorms and a pool leak, but not a drop made it into the house.
Description of Work: They waterproofed our entire lower level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Patricia K.
03/2012
5.0
basement waterproofing
  + -1 more
We are very satisfied with the work and haven't had a drop of moisture since. They did the job as expected, and we would highly recommend them.
Description of Work: They completely waterproofed the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Cathy F.
03/2012
5.0
basement waterproofing
  + -1 more
They were very efficient, kept the area clean, and they did a great job. The basement is still dry.
Description of Work: They waterproofed the basement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanette D.
12/2011
5.0
basement waterproofing
  + -1 more
The work was well done, and the workers left everything very clean. Their job was especially difficult because the crawl space was a muddy mess with standing water in several areas. Also, the work had to be done on hands and knees because the space is only 44 inches high. This drainage system has performed well since installation.
Description of Work: Installed a garage entry to the crawl space. Hauled away old visqueen and broken cement blocks from crawl space. Installed sub floor drainage system in crushed rock along the perimeter and several branches through the center of the crawl space. Installed a pit sump pump and drain to the yard. Installed automatic vent covers and laid new visqueen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Response from Greentree Waterproofing Inc
Thank you, it was truly a pleasure working with you!

Karen C.
09/2011
5.0
basement waterproofing
  + -1 more
The lower living level of my home & crawlspace took on ground water for years!! We saw Greentree's trucks around the corner plus we heard good reports about Greentree, called for an inspection. Inspector was on time, professional & explained everything in layman terms from where the water was coming from to how their company was gong to stop it, he gave us a huge list of names they did work for in our area, we even knew people on the list so we called them to see how their project went, GOOD Reports!!! The crew was on time & organized, the forman gave me a daily report before leaving our home & they completed the project right on time with no problems. I recommend Greentree to everyone I know & Give them a big thumbs up!
Description of Work: Subsoil drainage system installed in our Crawlspace with a French Drain system on an exterior wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,326

Response from Greentree Waterproofing Inc
We remember The Members, the address where the work was performed was in Decatur, IL on Spring Creek Road. A delightful family and it was our pleasure to do business with them. Since that time our company has received 2 referrals from the member. It was our pleasure to also send the member her finder fees for the 2 systems we installed for the clients she referred, Thank you Member! We appreciate you

Contact information

300 N 17th St, Springfield, IL 62702

http://www.greentreewaterproofing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Wells and Pumps,
Drain Pipe Installation,
Concrete Pouring and Repair,
Foundation Repair,
Egress Windows,
Excavating,
Basement Remodeling

FAQ

Greentree Waterproofing Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Greentree Waterproofing Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Greentree Waterproofing Inc offers free project estimates.
Yes, Greentree Waterproofing Inc offers eco-friendly accreditations.
No, Greentree Waterproofing Inc does not offer a senior discount.
Yes, Greentree Waterproofing Inc offers emergency services.
Yes, Greentree Waterproofing Inc offers warranties.
Greentree Waterproofing Inc offers the following services: Basement & crawl space sub floor drain tile system (transferable warranty) Foundation crack repair or Epoxy injection (5-yr transferable warranty) Egress windows, french drain system, sump pumps, sump pits, downspout extensions, battery back up units, water-powered back up, I-Beams, Wall support channels, crawl space thermostatic vents & window wells installation
Deck waterproofing, roofing, septic or storm drain back up requires licensed plumber

Contact information

300 N 17th St, Springfield, IL 62702

http://www.greentreewaterproofing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed