Geek Squad - Best Buy

Computer Sales, Computer Repair, TV Repair,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Showing 1-4 of 4 reviews

ippui O.
02/2016
5.0
home theater design, tv repair
  + 0 more
Great Job, on time, explained everything, set remote
Description of Work: Installed and hung 65 inch TV on wall mount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom M.
10/2015
5.0
tv repair, computer repair, computer sales
  + 1 more
Tom was a great service man. I couldn't recommend him more highly.
Description of Work: Set up my Netflix and my new printer I got from Best Buy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.95

Mary Lou B.
03/2015
5.0
computer repair
  + -1 more
It was all done just fine and very timely. I thought I have to be without my computer for far longer than I was. It took them less than 48-hours and it might have been around 24 actually. It was not very much over 24, but it was over 24-hours. I took it in the morning and I think they called by the next afternoon and told me it was ready. The service was free because I had bought a plan there when I bought the computer. My computer is a Samsung. It was great. I would recommend them because of the ease of scheduling an appointment and taking it in and not having to wait very long to talk to somebody who is really nice. The speed with which they got it back to me was the overriding positive for sure. The quality of service was perfect.
Description of Work: I have used Best Buy for computer repair services. They just did an update. It was like a checkup kind of thing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela .
01/2014
1.0
computer sales
  + -1 more
I called the 800# and could get only recordings. I called the store and they told me to call the installer. Installer did not return call (3 attempts). I called the Springfield store asking for help to navigate 800# and Supervisor Brad told me to "keep punching numbers" and hung up after I asked to speak to the manager. NEVER AGAIN
Description of Work: A part was missing from the dishwasher that was installed.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0

Yes, I recommend this pro

    Contact information

    3193 S VETERANS PKWY, Springfield, IL 62704

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Sales,
    Computer Repair,
    TV Repair,
    Stereo and Home Theater Systems,
    TV Sales,
    Appliance Sales and Installation,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    3193 S VETERANS PKWY, Springfield, IL 62704

    www.geeksquad.com/repair