Dale Anders Concrete and Construction

Complaint Description Poor business practice pertaining to completion of job and follow up. Failure to seal the white concrete. Dumped large amount of leftover concrete in neighborhood culvert directly across the street from residence Failure to cut grooves across the entire width of the sidewalk or deep enough Several cracks appeared in the stamped concrete within 6 weeks of installation and all cracks occurred in the area of the partial groove cuts. Initially the wrong color of stamped concrete was poured and was immediately rectified Huge amount of cleanup was required at completion of job which I was not expecting *We hired another person to clean up the concrete that was dumped in the culvert across the street. *Contacted Dale October 15th regarding the cracks No response. Contacted Dale again on October 18th via text to which he responded stating he would stop by within a week to inspect. Failed to show. Contacted Dale again on October 26th to which he responded stating he would stop by on the 27th. He seemed very disinterested and again did not show. Contacted Dale again on November 1st and informed we would seek other remedies to having the grooves completely cut and inquiring on the proper way to fix the cracks in the concrete and seal the front white concrete that was never sealed Dale then responded on November 1st stating he had been here but he had not informed us that he had been here. He stated that he can only saw so close to a wall. We were later told by someone else that a smaller saw should have been used to complete the cuts or they could have been floated in. At this point we told Dale we would hire another contractor to complete the grooves We fully expect to incur further expense to remedy the cracks. Epoxy filler and sealer was recommended. Overall the concrete job was adequate. The issues are due to lack of completion and/or follow through to completion. We were further disappointed in Dale's lack of interest concerning our issues and we feel this may be partially due to full payment had already been made. We were willing to pay for any issues that were outside the scope of our initial contract with Dale which wasnt cheap. We asked him to inspect his work and come up with a solution to the cracks which apparently he was not willing to follow through. We were extremely disappointed and expected more out of a professional.

There were cracks in driveway before it was even four months. The cracks have continued and now there are pieces of concrete breaking out. I have made five calls since January 20th when I first talked to him and left messages on each call. He hasn't returned my calls. I'm also a senior citizen.