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Collins Plumbing & Heating

Heating and Air Conditioning, Drain Cleaning, Sewer Cleaning,

About us

Welcome to Collins Plumbing & Heating. We are a full service plumbing, heating and cooling company serving Springfield, Petersburg and all surrounding communities. Our superior customer service and attention to detail help to set us apart from the competition. Services we provide; Plumbing Heating Cooling Sewer main install and repair Commercial and residential services...... Call to schedule your appointment today!

Services we offer

Collins Plumbing & Heating


Accepted payment methods

Check

Reviews

4.211 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
0%
2
0%
1
18%


Rating CategoryRating out of 5
quality
4.4
value
3.9
professionalism
4.2
responsiveness
4.4
punctuality
4.5
Showing 1-11 of 11 reviews

Kristin P.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
It was fantastic. They installed a new HVAC for us and were on time and got everything done as expected. They had the best price for the grade of furnace and AC they installed. My husband met Mr. Collins face-to-face for the quote and liked him. I got to talk with him over-the-phone and he answered all my questions. Now that it is a year after the initial installation, everything is still working fantastic. Our electric and gas bills went down by 25-40% when I compare this past years bills to a year prior to that. My husband is a huge fan of this company, and now that we are moving to another place, he wants them to do the work for our new place.
Description of Work: replace AC and Furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Andrew R.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
We hired Collins after another company failed to complete the job and then told us it was impossible. Collins came and looked at the system, bid for the job, and then completed it without any problem. The people we worked with were really nice and a pleasure to have in our home. It was an expensive job, but we wanted it done and were willing to pay for competent professional service. Very happy with Collins and we will use them again.
Description of Work: Installing two Nest thermostats to work with our boiler heat system.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim M.
01/2015
5.0
heating & air conditioning/hvac, plumbing, sewer cleaning, drain cleaning
  + 2 more
I think I spent about $120. They've been our plumber and our heating contractor for a number of years so we've dealt with them several times on a bunch of issues so we just like their service.
Description of Work: I used Collins Plumbing about 2 weeks ago to clean out my daughter's drain and the sewer line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jim M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
They've been our plumber and heat contractor for a number of years and we have dealt with them a couple of time with our issues. We just like their service.
Description of Work: We used a plumber and it was Collins Plumbing & Heating. They just cleaned my daughter's drain and they cleaned out the sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jim M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
They've been our plumber and heat contractor for a number of years and we have dealt with them a couple of time with our issues. We just like their service.
Description of Work: We used a plumber and it was Collins Plumbing & Heating. They just cleaned my daughter's drain and they cleaned out the sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jack W.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
went well
Description of Work: repaired air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

ron K.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Septic pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kristin L.
11/2012
1.0
heating & air conditioning/hvac
  + -1 more
We originally called to look at our water heater. They came and looked at it got it fixed, but then told me we needed to move the water heater so that it could vent properly because they were afraid of carbon monoxide entering the home. I declined and said we would get that checked at another time. They left and an hour later they were back at my house saying that they have to turn out water heater off because they can't leave it on in case carbon monoxide was leaking into the home. Finally I agree to let them move it but it is now going to cost us $700 to do so. After they do that a few weeks later there is a leak in the plumbing they did and can't come out to fix it. We have to call another company to fix it which cost us another $450 which Collins refuses to pay for. They did work we never wanted done and then refuses to own up when it wasn't even done right!!! They were extremely rude to my husband when he called about the leak. I will NEVER call them again. They were rude, unprofessional and disrespectful, not to mention bad plumbers.
Description of Work: They were coming to look at the water heater because the pilot kept going out. Then they said we had to move the water heater closer to the boiler in our home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$700

Jacqueline P.
07/2012
4.0
heating & air conditioning/hvac
  + -1 more
The technician arrived at the appointed time and my son met with him to relay my service request. The technician completed the a/c check and made some recommendations. I was delayed and unable to meet him myself, so my son wrote down everthing and said the technician decided not to leave a bill. The technician completed his work and and then called me reciting the same recommendations that he gave my son. I was impressed with his work and felt more at ease using the a/c after it was checked out. The tech recommended that I discontinue using the more expensive a/c filters because it was not required of my system and affected the air flow. He said changing the filters more often and changing the brand could make a difference in my monthly bill. That was the best news of all.
Description of Work: The office set my appointment for the following week stating that a technician would contact me to specify the time and date of service for my air conditioning checkup. When the technician contacted me, he asked if I would have someone available later in that day. Although I was unavailable, I rearranged my schedule so someone would be at my home because I couldn't wait another week to ensure that my a/c was up and running due to recent high temperatures.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$80

ron K.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
I've been using them for about 10 years. They are always pleasant. They come when I call them. They are very accomodating.
Description of Work: I use them for A/C, heating, and plumbing. The replaced a septic pump for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanne H.
08/2011
1.0
heating & air conditioning/hvac
  + -1 more
Installed a thermostat retailing online for $37.95.
Description of Work: Installed a thermostat retailing online for $37.95.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0

$575

    Contact information

    1023 W Dorlan Ave. Ste A, Springfield, IL 62702


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Drain Cleaning,
    Sewer Cleaning,
    Plumbing

    FAQ

    Collins Plumbing & Heating is currently rated 4.2 overall out of 5.
    Collins Plumbing & Heating accepts the following forms of payment: Check
    No, Collins Plumbing & Heating does not offer free project estimates.
    No, Collins Plumbing & Heating does not offer eco-friendly accreditations.
    No, Collins Plumbing & Heating does not offer a senior discount.
    No, Collins Plumbing & Heating does not offer emergency services.
    No, Collins Plumbing & Heating does not offer warranties.
    Collins Plumbing & Heating offers the following services: Collins Plumbing & Heating

    Contact information

    1023 W Dorlan Ave. Ste A, Springfield, IL 62702