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All Pro Floor Care

Carpet Cleaning, Air Duct Cleaning, Ceramic Tile,

About us

Flooring sales and flooring installation, we have a showroom to help with flooring selections and designs. We also provide cleaning services and water restoration services to central Illinois. We offer services to residential and commercial clients. We are the premier choice for commercial and residential carpet, grout, and tile cleaning in central Illinois. Commercial clients can choose to have us construct a maintenance plan for all their floor cleaning needs and we can make sure the plan will fit in their budget. Residential clients also have choices - we specialize in steam cleaning carpets, upholstery, and area rugs. We also can help with a pet odor/urine treatment for their carpeting as we do the cleaning process. We can also help our clients protect their flooring investment with a 3M Scotchgard treatment. So as you can see we try to help our clients get the most out of their flooring along with protecting their investments that they have made in their flooring and in their homes with the use of our water damage restoration service.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial water damage, carpet, upholstery & air duct cleaning. Flooring sales and installation.

Services we don't offer

Refinishing wood floors.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.524 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
4%
3
4%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-24 of 24 reviews

Les B.
06/2021
5.0
carpet cleaners
  + -1 more
They showed up on time, and completed the work in about 45-50 minutes. It looks great and the smell is gone. I'll definitely hire them again!
Description of Work: I needed the family room and hallway cleaned where a cat had urinated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

charlotte S.
12/2020
5.0
ceramic tile, air duct cleaning
  + 0 more
Professional, friendly staff. On time, non disruptive and had the job finished quickly. Excellent service.
Description of Work: cleaning grouted tile in family room and hall

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Christina K.
06/2020
5.0
carpet cleaners, carpet installation, flooring contractor, air duct cleaning
  + 2 more
We've used All Pro for carpet cleaning as well as duct cleaning. They are reasonable and do quality work. Ben and staff are extremely knowledgeable when it comes to water damage and restoration. Due to water damage, we had to install new flooring. Ben assisted us with the restoration process. He also has a beautiful showroom of new flooring. We've purchased carpet for our living room, halls and 2 bedrooms and vinyl plank tiles for our foyer, kitchen and laundry area. We're very pleased with our results!
Description of Work: Carpet cleaning, duct cleaning and new flooring purchase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlotte M.
10/2019
5.0
carpet cleaners
  + -1 more
I've always used All-Pro Floor Care for quality of service are price. But this time I did not think they could clean spilled red nail polish that we had tried to clean but was not successful. Not only did they get that clean, but they made this 20 year old carpet look new. WOW! I will never use anyone else except All Pro Floor Care!
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from All Pro Floor Care
Thanks [Member Name Removed]!

Jeremy S.
07/2019
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
They did a great job cleaning carpets in several rooms of our house. Very professional. We also used their services to clean our dryer vents. Everything worked out very well.
Description of Work: Cleaned several carpets in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rashonda A.
01/2019
5.0
carpet cleaners
  + -1 more
Very timely, extremely professional and did an excellent job on our carpet! They were able to remove some stains that we thought were ground in to the carpet. I would not hesitate to use them again!
Description of Work: Carpet cleaning in 5 rooms .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from All Pro Floor Care
Thanks!

Vanessa T.
06/2018
5.0
carpet cleaners, ceramic tile
  + 0 more
very punctual and professional, even with my dog! Very pleased with results
Description of Work: carpet and grout cleaned

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Samantha F.
06/2018
4.0
carpet cleaners, air duct cleaning
  + 0 more
The staff at All-Pro did an amazing job cleaning my carpets. They feel and smell cleaner than they ever have. I also had them clean my ducts as I have really bad seasonal allergies. Not only is my air vent blowing more air out than ever before, I can actually breath in my home comfortably. They were very professional and affordable.
Description of Work: carpets cleaned/air ducts cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jaime W.
08/2017
5.0
carpet cleaners
  + -1 more
All-Pro is timely and professional. I have used them for years and will continue to do so. I refer them to all my friends.
Description of Work: All-pro have cleaned my carpets, took care of my issues when my basement flooded, and laid to new carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue L.
07/2016
1.0
carpet cleaners
  + -1 more
After the carpet dried we saw several areas that were darker than the rest due to the fact that they were not as clean. We called to report the problem (a Thursday) and were told we would have to wait until Monday to get someone out to look at it. 5 days of a room we cannot use! We'll see what happens on Monday.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

$200

Matthew N.
03/2016
1.0
air duct cleaning
  + -1 more
On time, friendly staff, however, duct work cleaning was a big waste of money. Clogged up furnace filter. Dust in home worse than ever. Directly asked on phone whether this would break staff up in duct work.
Description of Work: Duct work cleaning.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$230

Connie P.
09/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Ben and his crew always take care of me. Their professionalism succeeds all others. Jason, comes now and I like him too! Wonderful service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kristin L.
07/2015
5.0
carpet cleaners
  + -1 more
I left the key for them to do the carpet cleaning as I was gone at work. THey came in, cleaned the carpets, and when I got home, it was like fairies had cleaned my carpet! I compared it to a section of carpet I had not requested them to do(that I planned on taking out) and there was a huge difference! Payment was easy over the phone.
Description of Work: living room carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Mary Beth S.
01/2015
5.0
carpet cleaners
  + -1 more
The technician was excellent. He showed up at the appointed time, introduced himself, came in to survey where he would be cleaning, and got to work. I truly feel that they are conscientious, hard-working and care about the end result of their job. My carpets not only look cleaner, they feel cleaner.
Description of Work: All Pro Floor Care cleaned all the carpets and one set of stairs in my home. This was at least the second time I have used them for this.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Linda H.
10/2014
3.0
air duct cleaning, carpet cleaners
  + 0 more
unknown
Description of Work: Cleaned carpet, cleaned grout, cleaned ducts

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$800

Response from All Pro Floor Care
We have no record of ever doing work for this client in our system it appears the client has All-Pro Floor Care confused with another company.

Mary Beth S.
05/2014
5.0
carpet cleaners
  + -1 more
They did an outstanding job. They were prompt, courteous, efficient and thorough. The price was as quoted.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Barbara S.
11/2013
5.0
carpet cleaners
  + -1 more
A team of very hard workers!! I was so pleased with the results. I have All-Pro coming back next week. I will have my carpets cleaned and my sofas cleaned too!!
Description of Work: Cleaned carpets in all my rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Mary Beth S.
10/2013
5.0
carpet cleaners
  + -1 more
I hired All Pro Floor Care based upon the reviews in Angie's list. They were above and beyond what others said in Angie's Listl When they couldn't come the day I wanted, the receptionist called me back and said she had gotten permission from the owner to bring in another service man so they could accommodate my request. The day of the cleaning, he was running late and I got a phone call to that affect. No problem. He came in about 15 minutes after the scheduled time, looked at the area needing cleaning and got to work. When he was finished I commented that it looked good, but freshly cleaned, still damp carpet always looks good. Was I wrong! Two weekends later, I am still amazed at how well he cleaned the carpet! On top if this, I received a thank you note from the owner expressing his gratitude for my business. I'm calling them back to clean more carpets and my bathroom tile. I can't wait.
Description of Work: All Pro cleaned by basement carpet and the stairs leading down to them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Barb R.
06/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
All-Pro Floor Care did an excellent job. They're very friendly and very professional. They did a great job. I felt their prices for cleaning my office building was very good, but I thought the price for cleaning my home was a little high.
Description of Work: They cleaned my carpets and floor at my office and at my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Earlene B.
05/2013
5.0
carpet cleaners
  + -1 more
I am a property manger. Very professional, on time, reasonable price. Tenant was totally impressed.
Description of Work: Exceptional cleaning on badly stained old carpet, dog urine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Nathan H.
03/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We could not be more pleased with All-Pro! They do quality work with promptness and professionalism. We were impressed with their water restoration work, then hired them to clean our carpet and tile flooring. HIGHLY RECOMMEND!
Rating CategoryRating out of 5
Yes, I recommend this pro

Penny P.
02/2013
5.0
carpet cleaners
  + -1 more
They did a great job. They took their time and the young man who did the carpets was nice and personable. He really worked at doing a great job at them clean. Their price was competitive and will use them again.
Description of Work: They cleaned the carpet in two rooms and a hallway. They cleaned and put scotch guard on the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay O.
02/2013
5.0
carpet cleaners, air duct cleaning
  + 0 more
They are always good. They are on time and we have no complaints with them.
Description of Work: We have used them numerous times. They have done some duct cleaning and other cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kyle K.
06/2012
5.0
carpet cleaners
  + -1 more
Overall, it went great as usual. I've used them several times before and they're always timely. And the best thing is the carpets always turn out absolutely great!
Description of Work: Steam cleaning was performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

    Contact information

    818 S Dirksen Pkwy, Springfield, IL 62703

    http://allprofloorcare.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Air Duct Cleaning,
    Ceramic Tile,
    Dryer Vent Cleaning,
    Floor Cleaning and Waxing,
    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Water & Smoke Damage,
    Upholstery Cleaning

    FAQ

    All Pro Floor Care is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    All Pro Floor Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, All Pro Floor Care offers free project estimates.
    No, All Pro Floor Care does not offer eco-friendly accreditations.
    No, All Pro Floor Care does not offer a senior discount.
    Yes, All Pro Floor Care offers emergency services.
    Yes, All Pro Floor Care offers warranties.
    All Pro Floor Care offers the following services: Residential and commercial water damage, carpet, upholstery & air duct cleaning. Flooring sales and installation.
    Refinishing wood floors.

    Contact information

    818 S Dirksen Pkwy, Springfield, IL 62703

    http://allprofloorcare.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM