ACE CONTRACTING OF ILLINOIS

We have a peculiar situation since our house is about 40 years old and has never been connected to water or sewer while most of the other houses on our street are. We recently received notice of the need to connect. This would not be such an unusual event except for two details. First of all, when the sewer line was laid down the street, the owners of our house decided not to connect and no tap was made available for our home/lot. Therefore we had to connect to the main sewer line 15 feet below ground level. The second detail is the sewer easement where our connection was to be made (in the neighbor's yard, no less - thank goodness we have wonderful neighbors!!) passed through areas heavily congested with service lines (electric, cable, gas, water, and every other service available). We received a few bids which were a high price because of the deep digging, and all the bids were in the same price range. However, once the first layout of service line flags where put in the yard by JULIE, most contractors with whom we were dealing indicated they had no interest in trying to work around all those service lines, probably due to their lack of appropriate equipment. After receiving a recommendation of using ACE Contracting, I contacted the company and spoke with Jack Davis. I'm not sure if Jack is the owner of the company, but he is certainly the manager of the operation. Jack met me at our home, took one look at the easement area with all the service line flags, and said to his employee who would be doing the actual digging, "Here's how we'll do it." He didn't pause to judge whether it was something they could handle or not; because of his knowledge and experience he knew immediately how they would run the line and connect to the sewer main. He told me they'd mobilize the following Monday and begin digging on Tuesday. When I got home from work that Monday their equipment was in place, and early Tuesday morning two of his employees (great work Rusty and Bruce!!) began digging the trench from the house toward to the street and the easement area where the connection would be made. I won't provide the exact timeline of each component of this project, but by Thursday afternoon the complete trench and the 15' hole were dug, the iron cage in place in the hole, and everything ready for the sewer connection and Sanitary District inspection the next morning. Of course the front yard and that of our neighbor's looked like a battle zone, but after returning home from work on Friday, the job was done and the lawn almost flat again. On the following Monday morning (today as I write this review) the invoice was sent via email and exactly matches the project proposal that Jack and I signed before he began the job. There were no hidden costs or fees. I will be happy to send the payment today. I highly recommend this company since Jack and his employees are very nice to work with and professional and friendly people. Earlier I mentioned Rusty and Bruce, the two gentlemen who did the actual digging and excavating. Both of them are very friendly and happy to take extra time to explain things to me and answer my questions. They were meticulous in their work and cleaning the area (to the extent to which the word CLEAN can apply to such a project).