These clowns were who our builder contracted with for our new construction home. Bottom line, terrible, terrible. Terrible service, terrible personnel, terrible product. They have the worst customer service I've ever experienced in my life. The finished product, wasn't even finished and they were difficult in dealing with issues we had with the installation. We had to use ABT to clean up their mess. Spent 16k to do our electronics in total, thankfully ABT was able to come to the rescue and work with our builder to finish everything in our original contract.
Description of Work: Worst ever
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$16,000
David C.
04/2006
2.0
home theater design
+ -1 more
Mr. Creeden was nice when he met with us to lay out what we would like installed in our home. After the installation and move in, an installer came out to attempt to hook everything up but had problems getting the intercom system to work as well as needing additional parts which he did not have. Installers had to come out several more times spending a total of about 15-18 hours trying to get everything to work as it should. Installers kept complaining that they were only allotted so many hours and had to leave before work was complete. After everything was up and running, it was difficult trying to call and get answers to problems and found Mr. Creeden reluctant to come out to help.
Description of Work: Installed whole house audio, home theater, intercom and satellite systems in our new home.
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Service Categories
Stereo and Home Theater Systems
FAQ
DIGITAL INNOVATIONS, INC. is currently rated 1.5 overall out of 5.
Monday: 9:00 AM - 6:00 AM
Tuesday: 9:00 AM - 6:00 AM
Wednesday: 9:00 AM - 6:00 AM
Thursday: 9:00 AM - 6:00 AM
Friday: 9:00 AM - 6:00 AM
DIGITAL INNOVATIONS, INC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, DIGITAL INNOVATIONS, INC. offers free project estimates.
No, DIGITAL INNOVATIONS, INC. does not offer eco-friendly accreditations.
No, DIGITAL INNOVATIONS, INC. does not offer a senior discount.
No, DIGITAL INNOVATIONS, INC. does not offer emergency services.
No, DIGITAL INNOVATIONS, INC. does not offer warranties.
DIGITAL INNOVATIONS, INC. offers the following services: CUSTOM INSTALLATION, WHOLE AUDIO AND HOME THEATER SYSTEMS.