Askwel Solutions LLC

Horrible horrible horrible! We have been working with a few different companies, because we were working through a warranty claim. They are BY FAR the worst. The technician was very unprofessional, DID NOT wear a mask in my home, tracked mud and dirt damaged our floors and carpeting throughout the house. And when i called to address these concerns, they were highly defensive and VERY rude. would not allow me to talk on the phone, constantly spoke over me, and was very rude and passive aggressive. They also over charged us, and charged us for other things that had nothing to do with replacing the AC unit. Not to mention the technician uninstalled the wrong AC unit initially as well.

I am extremely happy with the customer service I received and the excellent and clean job they did with the replacement. The whole team of Askwel Solutions were nothing but professional and very courteous. I would recommend them to any and everyone.

Wow! I don't know that words can really express my gratitude for the professionalism and service of Terrence and his company. parents took the time to explain to me exactly what was going on with my AC unit and why it wasn't blowing cold air. I like that he's a very clean and meticulous technician making sure that everything is correct and running properly with the unit. Really comforting knowing that I now have a fantastic HVAC company I can call for my annual tune-ups and service needs.

Professional service from start to finish. Askwel's team is professional, responsive, and very courteous. Mr. Cowley, the technician was thorough, articulate and very knowledgeable during each phase of the diagnostic process. He explained in detail the problems and options for various solutions. I learned a great deal about our furnace, air conditioning unit, and the environmental issues related to r22 coolant. I would recommend Askwel Solutions' professional team to anyone looking for a company with intelligent people and great customer service. Will definitely hire again.

I could've ask for a better company to do the work needed in our home. Very Professional!

The work done was excellent, went smooth without any problems. Everything was explained to us professionally and clearly.

Service was excellent....very knowledgeable and helpful...will use again...

Professionally, as it should.

The appointment went very well. The Electrician called to let me know that he was on his way. When he arrived he was very friendly and patient. The wiring in my place was all wrong and he went throughout the unit to fix everything and explained it all along the way. I feel so much safer now!

The tech who arrived was on time and very professional. He answered all questions and made sure I understood what he was doing every step of the way. My unit was very old so I had to replace it. I wasn't expecting this cost so I was able to finance the amount couldn't cover. Needless to say I was a happy camper! The customer service, care and concern showed toward me was well appreciated. I would definitely recommend them to anyone.

Terrance and his support personnel were professional, efficient, and communicative at all times. There was never a moment from start to finish that we didn't know exactly what was going to happen and when -- then it was completed exactly as proposed. They arrived in a timely fashion, the old water heater was removed without incident, and the new one was promptly installed and working on schedule. They did a good job cleaning up after themselves, and there have been no problems with the new water heater. Perfect! We would use again and highly recommend.