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Complete Plumbing Services, Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

We are a family owned/operated plumbing & HVAC company with over 25 years in the industry and a 2017 Super Service Award winner, offering residential and commercial services. We have focused on plumbing since establishment, but recently added HVAC services to our plumbing services and are offering the same level of expertise, care, and customer service that you have come to expect from our plumbing services. Kristina Johnson has 15 years’ plumbing office experience, but has been around plumbers all of her life. Her father, grandfather and uncle are all plumbers! It is probably no coincidence that she also married a plumber. Jerry Johnson has been a plumber for over 22 years. he is licensed through the State of Ilinois CCCDI (Cross Connection Control Device Inspector) and Med Gas Certified. Tina and Jerry have built on the family business and now run Complete Plumbing Services, Inc. in South Elgin, Illinois. We serve the Chicago Northern Suburbs, including Elgin, Bartlett, Schaumburg, St. Charles, Geneva, Elburn, Batavia and the entire Northern Illinois Region. We provide comprehensive services to our residential, commercial and industrial clients. When you call Complete Plumbing Services, it will probably be Tina who answers the phone. but no matter who answers, you can be assured that you will be speaking to someone who understands plumbing and HVAC services and we will be able to dispatch the help you need to get the job done–promptly and professionally.

Business highlights

15 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Services include, but may not be limited to: Plumbing = toilets, faucets, sinks, tubs/showers, outdoor water spigot, garbage disposals, laundry trays, tankless or standard water heaters, drain leak detection and repair, water line detection and repair, sewer rodding and televising, gas line leak detection and repairs. HVAC= furnace, air conditioner, humidifier, other HVAC equipment. Remodeling= bathrooms, kitchens, laundry rooms, new additions. COMMERCIAL AND RESIDENTIAL SERVICES

Services we don't offer

Give us a call today to discuss your service needs!

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.050 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 50 reviews

Ed W.
08/2020
5.0
plumbing, drain cleaning
  + 0 more
Nick called and said he could arrive early if convenient and that was perfect. He quickly identified the source of a leak in a drain pipe between a second floor bathroom and basement. In less than two hours he replaced a section of pipe in the wall that had been damaged by a nail. His work quality was excellent and was very efficient. I now prefer paying an hourly rate as opposed to most plumbing companies that charge by individual services that keep being added after the initial estimate.
Description of Work: Repair and replace PVC drain pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bob Q.
02/2020
5.0
plumbing
  + -1 more
I had called two other services, one that is a heavy presence on TV, and both of them quoted prices over $600. I spoke with Tina and she told me that it should be around $350. Nick arrived on time and made the repair. All work was done within an hour. Work area was clean and the work was done professionally, Nick gave me a final bill of $315, half of what the other two companies had quoted. Will use them again and have already recommended them to a neighbor.
Description of Work: Replaced outside sill-****, added inside shut off valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Matt L.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very good service. He seemed to take his time making sure everything checked out.
Description of Work: Check AC and Furnace. Routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

George H.
12/2018
5.0
plumbing
  + -1 more
Nick did a highly professional job of removing my old toilet and installing the new one. Everything was completed quickly and cleaned up. This plumber is really good and very personable.
Description of Work: Replace Toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

George H.
10/2018
5.0
plumbing
  + -1 more
Excellent work. Matched the estimate which was the lowest of the 6 plumbers I engaged.
Description of Work: Replace Faucet cartridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Steve S.
04/2018
5.0
drain cleaning
  + -1 more
Complete Plumbing rodded my main sewer line and charged me for the time they were there. They completed the job and I am very satisfied with their service. If you want an honest and fair plumber these are the guys to call.
Description of Work: Rodding of sewer line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Bridget C.
02/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Showed up on time. Completed list of HVAC & plumbing tasks requested during 1 visit. Convenient to have both lists done with one professional.
Description of Work: Both HVAC & plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

gerri C.
12/2017
5.0
plumbing
  + -1 more
happy. They cleaned up everyhting like nothing was done.
Description of Work: new watersoftener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,375

Response from Complete Plumbing Services, Inc
Thank you for the review!

Edward and Nanette G.
11/2017
5.0
plumbing
  + -1 more
Very Well, on time and very helpful
Description of Work: Replace pipe on Hot Water Heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Kimberly V.
11/2017
5.0
water heater repair
  + -1 more
We called for a routine Furnace and Humidifier Check and Nick noticed our Water Pressure Tank wasn’t working properly and very old which could become expensive if not replaced. He also recommended that we replace the Hot Water Heater because it too was worn out. All the work was done when promised. The work area was clean when the job was completed. I would recommend them to anyone needing service.
Description of Work: Water pressure tank and Hot Water Heater replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Sandy M.
09/2017
5.0
plumbing
  + -1 more
Nick came in and adjusted the pressure and changed out the check valves and the problem was sorted out in no time. I couldn't have been more pleased. Also, I called in the morning for an appt and got an afternoon appt even though it wasn't an emergency. Tina always kept me updated as to when the plumber was coming... Great job guys!!!!!
Description of Work: I have a whirlpool tub where the hot water line bangs and shuts off. I've had 2 people look at it (one was a professional) and. they were stumped at the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Complete Plumbing Services, Inc
Thank you , we look forward to working with you again for your plumbing, heating & cooling needs.

Ken C.
09/2017
5.0
plumbing
  + -1 more
Outstanding job and it was done quickly and neatly.
Description of Work: Relocated hose bib.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$277

Response from Complete Plumbing Services, Inc
Thank you , we look forward to working with you again for your plumbing, heating & cooling needs.

Donald L.
04/2017
5.0
plumbing
  + -1 more
Nick and assistant did a super job, on time and no mess left behind. Will gladly have them back if needed.
Description of Work: Old ejector pit was steel and rusted through allowing water from around the house to drain there, when it should be draining into the sump. Had to have old pit dug up which involved breaking up surrounding concrete and digging up the old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff K.
04/2017
1.0
plumbing
  + -1 more
Never returned my call, so did not use this company.
Description of Work: Shower drain remodel.

Rating CategoryRating out of 5
responsiveness
1.0


BEVERLY D.
03/2017
5.0
plumbing
  + -1 more
Responsive, polite and very clear regarding the replacement of my sump pump!
Description of Work: Replaced sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Kathleen E.
02/2017
5.0
plumbing
  + -1 more
The scheduling and service were great.
Description of Work: I needed a kitchen faucet replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Janet A.
10/2015
5.0
plumbing
  + -1 more
Amazing!! When I first called and spoke with Tina it was evident that she knows plumbing. I told her what was happening with the faucet handles and she understood the issue. She located the particular parts, scheduled an appointment for the work to be done and let me know the name of the plumber coming to my home. Nick, the plumber, called to let me know when he was on his way and was right on time. I was able to secure my two dogs before his arrival. He was courteous, knowledgeable and efficient. He used booties over his shoes, placed a towel on top of my bathroom counter before he place any heavy tools on it and cleaned up after his work was completed! One of the faucet handles was difficult to take off, as our well-water is full of minerals, he knew exactly how to get it off without delay. My hats off to Complete Plumbing Services, Inc. I will absolutely use them in the future and I highly recommend them to anyone with plumbing needs.
Description of Work: Replaced cartridges in both the hot and cold faucet handles of the master bath, one handle was almost impossible to move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Glenn R.
10/2015
5.0
plumbing
  + -1 more
Everything went well. Technician did great job all around. not sure of date of service.
Description of Work: Troubleshoot problem and find and solve it. Solve 2nd issue and fix.Technician great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Kathleen E.
08/2015
5.0
plumbing
  + -1 more
Late at night we heard water running into the downstairs area of our house and found what looked like a rainstorm coming through the ceiling. We turned off the water and called Complete Plumbing the next morning. Nick came out in the afternoon and fixed it. He explained what the problems were and replaced the corroded lines. Everything looks really good and dry now (it will probably take about a week or so for the area under the floor to dry out- it was a real gusher of a leak).
Description of Work: In order to stop a big leak in our hot water line to the laundry room the plumber cut out the bad valve fittings and then reworked the line in copper. Since he had to remove the laundry tub to access the plumbing lines, he had to install new fittings for that as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$529

Robert A.
06/2015
5.0
plumbing, water heater repair
  + 0 more
It went really well. Service was great. Nick, the plumber was really prompt and helpful. Glad I found a new plumbing service!
Description of Work: They fixed leak in the basement, fixed my sump pump, fixed a leaking water heater pipe and ice line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Diana M.
04/2015
5.0
plumbing
  + -1 more
Nick arrived on time and got right to work. He hooked up my laundry tub/cabinet and it works great! I will hire him again in the future.
Description of Work: Hook up my laundry sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Jan J.
02/2015
5.0
plumbing
  + -1 more
I called the office at 7:30AM and Tina said they would be able to do the job today or tomorrow. She called back to say they were just finishing a job and would be at our home soon. They arrived just after 11:15am and were totally done by12:30 with everything working well. After dealing with the other plumber who had returned twice to correct the leak and failed, dealing with Complete Plumbing and Nick was a great pleasure. They arrived promptly and went to work. They were neat, efficient and pleasant. More importantly, Nick was extremely competent. He is very experienced and really knows what he is doing. This was a great relief to us after dealing with someone that did not know what he was doing. When Nick finished, he explained in detail exactly what he did and why. There was a parts charge of the bolts and washers that had been stripped and not correctly attached. It was a job that was finally done right! I highly recommend Complete Plumbing Services, Inc.
Description of Work: Fixed a toilet leak inside a wall for a wall hung toilet. Previous plumber installed the wall hung unit incorrectly and Nick of Complete Plumbing quickly assessed the problem and replaced the incorrect seal inside the wall. He also reinstalled the shower handle which had been incorrectly installed and had come off.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Samantha M.
01/2015
5.0
plumbing
  + -1 more
Excellent service, prompt service, and completed in a timely manner. Would definitely recommend.
Description of Work: Replaced hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Alan W.
01/2015
5.0
plumbing
  + -1 more
It went great. Nick was very professional and very courteous.
Description of Work: Diagoned my leaking sink. Turns out that my garbage disposal was broken and showed me that it was missing pieces on the inside due to corrosion. Nick happened to have a garbage disposal in his van and replaced my garbage disposal within the 1 hour minimum charge timeline. Quick and easy fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Tiffany R.
12/2014
5.0
plumbing, water heater repair
  + 0 more
Called Tina on a Sunday night and asked for a replacement water heater as mine was leaking and we had no hot water in the house. She was extremely helpful in getting me the exact heater I wanted and scheduled an installation appointment first thing the next morning. The next morning, right on schedule, Nick arrived and proceeded with the installation of my new heater. He was clean, courteous and knowledgeable. In and out in no time. About 2 hours after he left Tina called to follow up on how the install went. You can tell this company really cares about their customers. That sets them apart from others. I will not hestate to use them again for any plumbing needs and I will definitely refer friends and family to them.
Description of Work: Water Heater Install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000
    • 1(current)
    • 2

Contact information

PO Box 687, South Elgin, IL 60177

http://www.completeplumb.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
055-042505
Trade License Locale
Illinois
Trade License Authority
Illinois: Plumbers
Trade License Expiration
09/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Heating and Air Conditioning,
Pool and Spa Service,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Wells and Pumps,
Water Coolers,
Water Filtration and Softening

FAQ

Complete Plumbing Services, Inc is currently rated 5 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Complete Plumbing Services, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Complete Plumbing Services, Inc offers free project estimates.
No, Complete Plumbing Services, Inc does not offer eco-friendly accreditations.
No, Complete Plumbing Services, Inc does not offer a senior discount.
Yes, Complete Plumbing Services, Inc offers emergency services.
No, Complete Plumbing Services, Inc does not offer warranties.
Complete Plumbing Services, Inc offers the following services: Services include, but may not be limited to: Plumbing = toilets, faucets, sinks, tubs/showers, outdoor water spigot, garbage disposals, laundry trays, tankless or standard water heaters, drain leak detection and repair, water line detection and repair, sewer rodding and televising, gas line leak detection and repairs. HVAC= furnace, air conditioner, humidifier, other HVAC equipment. Remodeling= bathrooms, kitchens, laundry rooms, new additions. COMMERCIAL AND RESIDENTIAL SERVICES
Give us a call today to discuss your service needs!

Contact information

PO Box 687, South Elgin, IL 60177

http://www.completeplumb.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM