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CITY & SUBURBAN FLOOR SANDING CO

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing

About us

4 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. ADDITIONAL CONTACT NAME & EMAIL ADDRESS: SHAWN KELLY, SHAWN@CITYANDSUBURBANFLOORSANDING.COM.

Business highlights

60 years of trusted experience

Services we offer

HARDWOOD INSTALLATION, ALL THE TRADITIONAL WOODS, EXOTIC WOODS FROM AROUND THE WORLD, PRE-FINISH HARDWOODS STANDARD AND ENGINEERED, INSTALLATION OF CUSTOM BORDERS AND MEDALLIANS, REPAIRS, SANDING, AND REFINISHING, STAINING AND WATERBORNE. POLYURETHANES. BONAKEMI (ATOMIC) DUST FREE CONTAINMENT SYSTEM IS AVAILABLE UPON REQUEST!

Services we don't offer

MOVING FURNITURE.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.954 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
0%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 54 reviews

Linda J.
03/2023
5.0
hardwood floor
  + -1 more
We are extremely happy with how they made our floors look brand new after water damage. Shawn and Gus are reliable, talented and dependable.
Description of Work: Repair water damage on hardwood oak floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dana G.
10/2022
5.0
remodeling
  + -1 more
We are very happy with our floors! After our floors were damaged by water from a broken fish tank, we needed them repaired and refinished. Shawn and Gus made the floors look brand new! Their machines also made very little dust from sanding, which was great! They were professional, friendly, and got the job done quickly. I highly recommend City and Suburban Floor Sanding and will definitely use them again in the future.
Description of Work: floor refinishing
Rating CategoryRating out of 5
Yes, I recommend this pro

Suzie H.
10/2022
5.0
remodeling
  + -1 more
The owner was Very prompt at responding to questions. The estimate was fair and job was completed on time. Top of the line Bona equipment and products were explained to us and used. The house was left clean and without odors. The floors were absolutely stunning! Maybe even better than brand new!!! I will recommend to friends.
Description of Work: Floor refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Sue B.
10/2022
5.0
remodeling
  + -1 more
I would highly recommend City & Suburban Floor Sanding Co. After years of wear and tear, my hardwood floor looks brand new again. Shawn and his assistant were very professional and great to work with throughout the whole process.
Description of Work: floor refinishing
Rating CategoryRating out of 5
Yes, I recommend this pro

Patty C.
09/2022
5.0
remodeling
  + -1 more
Extremely happy with the workmanship. Shawn was easy to work with and did a great job with the installation and matching floor stain to blend with flooring that was in other areas of the home. I would not hesitate to recommend him.
Description of Work: hardwood floor installation

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill B.
09/2022
5.0
hardwood floor, remodeling
  + 0 more
Excellent job. Very knowledgeable and helpful. Uses state of art materials. Turned out beautiful. Am planning next project with them
Description of Work: sand and finish
Rating CategoryRating out of 5
Yes, I recommend this pro

Hailey C.
08/2022
5.0
flooring contractor, hardwood floor
  + 0 more
I’m a first time home owner and this was my first costly home renovation. But I couldn’t be happier we ripped out our carpet and got our floors refinished by this company! Shawn and his team did great work and I am in love with my floors. The price was great. Great experience would recommend and will use again when we have the money to do the upstairs! They left everything clean and no dust as promised! I can’t stop looking at the floors. Thank you!!
Description of Work: Floor refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris H.
03/2022
5.0
flooring contractor
  + -1 more
We interviewed no less than 10 companies with conflicting answers from all 10 services. We knew we needed to do something (The question was Recoat or Sand, Stain and Coat), we knew we wanted Bona Traffic HD, and we wanted someone that actively managed dust control so we did not have a huge mess to clean after they were gone. Shawn explained to us about the Bona Power Drive sanding technology that they are using, assured us that we were on the right track with Bona Traffic HD for our home (with (3) 70 lb active dogs), told us there was no reason to remove the quarter round moulding (saving us $1500 in replacing trim), and that when they were done, there would be little to no dust anywhere. We are happy beyond our expectations, our floors are now perfectly flat, we were able to select (on the floor) exactly the stain color we wanted, have (3) coats of Bona Traffic HD applied to the floors and there is little to no "post Clean Up" as the dust collection system was located outside and all machines used were connected to the dust machine at all times. Shawn & Gus, are highly skilled Craftsmen that take great pride in the work they do and with every step of the process were methodical, impeccable, and immaculate. Anyone interested in having perfectly flat floors, the best, most durable finish applied, with the highest level of care, and virtually no mess to clean, needs to call Shawn... Now!
Description of Work: Refinishing of Hardwood Floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN V.
10/2016
5.0
hardwood floor
  + -1 more
Shawn arrived on time and began work immediately. The project took 2 days of work. He was friendly and professional throughout. And the floors look terrific!
Description of Work: remove carpeting and refinish the hardwood floors in 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

SUSAN V.
10/2016
5.0
flooring contractor, hardwood floor
  + 0 more
They arrived on time, went right to work and cleaned up afterwards.
Description of Work: Our movers scratched our living floor. Hardwood floors were buffed and refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Tom B.
04/2016
5.0
hardwood floor
  + -1 more
Shawn and team did a great job. Couldn't be better. It started out with Shawn going over all the details of the job including how to treat 70-year old oak which had never been re-finished differently than newer polyurethened flooring. He is also an expert on stain color including knowing the differences between how a color looks on the sample card vs. how it will look on 300 sq ft of flooring with where the light hits it. As far as the job goes, he scheduled it while we were on vacation so we didn't endure any mess. The crew did a great job on the finish. We are looking forward to using them again for the rest of the house when the time comes.
Description of Work: Refinished 3 rooms of oak hardwood flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

V B.
05/2015
5.0
flooring contractor, hardwood floor, remodeling
  + 1 more
The big question that determined when and whether we'd remodel our kitchen hinged on the flooring. We knew how to lay tile ourselves inexpensively, but we wanted wood floors so they would match the rest of the first floor. We just didn't think it would be within our price range. SO GLAD WE CALLED CITY AND SUBURBAN!!! They quoted us a great price! Bill Kelly was speedy with the quote, and he and Shawn were always punctual, timely, and great at communicating. In checking things out preparatory to laying the floor, Shawn found we'd accidentally put a nail through some conduit. His careful preparation and eye for detail saved us so much possible pain down the road! Then, he suggested how to lay the floor in a way we hadn't planned. Figuring he was the expert, we agreed. Thank Goodness! It looks so much better for following his advice! Shawn did the floors and they look fantastic! They are beautiful and easy to clean and keep clean. Of everything in our brand new kitchen remodel, the beautiful new wood floor that City and Suburban installed is my favorite part! Ten years ago, we had used a different wood floor company recommended by my sister's friend. That company did work that was not nearly as well done as City and Suburban, and charged significantly more. It was that other company's ballpark estimate, given to me years ago, that made me fear we couldn't afford wood floors in our new kitchen. That company's owner retired, which is why when I needed a wood floor sanding company eight years ago, I paid for a membership to Angies List. It was on Angies List that I discovered City and Suburban Floor Sanding. Companies like City and Suburban represent the true value of Angies List. We are so appreciative of City and Suburban for the excellent wood work they've done in our house! And we are grateful to Angies List for our discovery of City and Suburban Floor Sanding!
Description of Work: Installed wood floors in kitchen and eat-in area that had previously only had linoleum.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Virginia W.
12/2014
5.0
hardwood floor
  + -1 more
They did a great job. They were very easy to work with and helped us figure out the best stages within which to do the job, i.e. we did the house in two halves so we could always access the areas we needed. Their dustless system is very good. There was little dust or clean up required in the house. They also used fans to prevent fume build-up and suggested 3 coats of polyurethane in our traffic areas. I am so glad I took their suggestions as my floors still look great almost 5 years later. The thing I loved the most about them was their willingness to get the color I wanted. My first floor is constructed with 3 types/ages of wood and all were refinished differently at different times. With their help, I was able to select a uniform color for the whole job. They tested several "mixes" for me and were very patient. If I ever do more floor work, I will call them. Unfortunately, I don't remember the cost but I know I checked the price with another company and they were competitive.
Description of Work: We had our entire first floor and stairs sanded and re-finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SARA S.
10/2012
5.0
hardwood floor
  + -1 more
Bill came to do an estimate over a year ago. He was kind of gruff, and I was a bit put off by him......but he gave me a written estimate along with information on how they do "dustless" sanding. I had looked at a couple of other providers, and did not feel as comfortable as I did with Bill, so I called him back a year later.....he still had my estimate, and honored it. We scheduled 2 days for the job, and Bill's son arrived promptly Monday morning. I am highly allergic to smells and scents, and Bill's son accomodated me by leaving a fan overnight to draw out any smell. I have to say, compared to the smell in my neighbor's house (who used a differnt provider), this was hardly noticable. Bill's son also took some time to talk through options with me....since I didn't realize I wouldn't be able to walk on the stairs for 8 hours.....we came up with a plan, and he got to work quickly. He came back promptly the 2nd day to put the polyurethane coats on. These took very little time to dry, and the stairs look beautiful. Well worth the extra money. While this provider cost a little more, I had no dust, no smell, and was very satisfied.
Description of Work: Sanded, stained and sealed my stair treads.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Michele D.
10/2011
1.0
hardwood floor
  + -1 more
It was a ppor performance.
Description of Work: Bill arrived at my home to perform an estimate for hardwood sanding and refinishing. He was early, which was a problem because my husband was on his way home and planned to be there by the time Bill was to arrive. Bill misundertood that I only wanted the hardwood flooring sanded and refinished on the first floor. Evidently, he thought I wanted the hardwood installed on the second floor, which I never said I wanted. When he realized that the flooring was only for the first floor (about 800 square feet), he quickly wrote an estimate, said it was dustless, he would leave literature and an introductory letter, and left. I asked him to stay just a few ninutes until ny husband arrived, as he would have questions for Bill, but he acted like he didn't even hear me. He was rude and inconsiderate. I will not have him or his company do any work in my home.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from CITY & SUBURBAN FLOOR SANDING CO
I Went Over To The Home Of The Member .! At Her Request. I Arrived A Few Min. Early! The Member Was Working In Her Yard.We Exchanged Introductions, When She Told Me That She Had A Bad Cold And Cough! We Went Into The House, Were She Tryed To Explain What She Wanted Done. From That Point On Everthing Went Downhill From There.I Could Not Understand Most Of What She Was Trying To Say!So I Wrote Up A Flooring Proposal, With The The Info. I Could Understand! Along With Some Of My Co.'s Literature About Hardwood Floor Refinishing! And I Said Good Bye And Left! I Am Sorry She Was Feeling So Bad, But Nothing I Said Was In Anyway Rude!! Bill Kelly

Julie N.
06/2011
5.0
hardwood floor
  + -1 more
Overall the job was performed as quoted, in a timely and efficient manner and high quality.
Description of Work: We had our hardwood floors refinished and stained a darker color. Rooms included the living room, family room, dining room, entry way, stairs and upstairs hall. We were very pleased with the job refinishing the floors. I think some of the touch up work around the stairs could have been done better, but overall we were very pleased. Bill the owner came out to our house to measure and give us an estimate. He was on time, responded with a quote within a few days, and answered all of our questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Barbara W.
05/2011
5.0
hardwood floor
  + -1 more
They promised no mess and they were right! Very knowledgeable, beautiful job. Highly reccommend them!
Description of Work: Refinished oak floors in living/dining/hallway area of our small ranch home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Virginia W.
04/2011
5.0
flooring contractor
  + -1 more
They were very knowledgeable and did a very good job. They showed up when they said they would. Their work was of high quality. They were easy to work with. I would rate them highly and would use them again in the future if necessary.
Description of Work: I used the services of City & Suburban Floor Sanding Co.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard P.
04/2011
5.0
floor cleaning, flooring contractor, hardwood floor
  + 1 more
Did a great job - Responsive & courteous - Family run business with pride ! Shawn worked quickly & efficently answering all my questions along the way.
Description of Work: Sanded down & refinished 1000 sq ft of hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Kurt and Carrie P.
11/2010
5.0
hardwood floor
  + -1 more
My experience with this company was amazing from start to finish. They returned my calls and were out for an immediate estimate. The got started within a week when others told me it would be months before they could start. They used a machine connected to their sander that collects the sanding dust so I didn't need to protect much in the house in regards to dust. They worked all day and into the night completing the project in about 3 days. With the stain, they gave me lots of input and advice on shade selection based on the lighting in my house and the furniture. Not only did they do a beautiful job and worked hard, but they were also the nicest family (father and son). I have recommended them to others that I know when needing floor work. Overall the best company from work quality to friendliness that I have experienced. Would definitely use them again without doubt!
Description of Work: They sanded, stained and sealed the hardwood floors in the entire house consisting of living room, dining room, 2 hallways, closet, stairs, and 2 bedrooms. The Also pulled up carpet on the stairs that ended up being a project of its own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Tamara S.
07/2010
5.0
hardwood floor
  + -1 more
Everything was great, start to finish. Bill came promptly to give an estimate, explained everything clearly, and provided a quote that was equal to or lower than the other two quotes I received. I felt like I could trust him. He made it clear that he wanted the job, but didn't push. The work was done when I was out of town, and I was nervous about my cat getting out of the basement and getting in the way. The guys were really nice about it and made a little cardboard wall to keep the cat safely downstairs. I was expecting to come home to a house full of dust, but that was not a problem at all. Not only did the dustless system work very well, but the workers vacuumed the air returns, window sills, etc. I couldn't believe how nice the 40-year-old floors looked. Almost like new.
Description of Work: Sanded floors in living room, dining room, hallway and two bedrooms. Patched a few areas, stained, and applied to coats of poly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

DAVID & ANNE S.
05/2010
5.0
hardwood floor
  + -1 more
Work went as planned. We had used Suburban before and appreciated the fact that there was little dust to clean up. The floors are beautiful
Description of Work: Sean and his crew installed new oak flooring in our kitchen and adjoining family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$3,000

Thomas Z.
03/2010
5.0
hardwood floor
  + -1 more
Very well. Responsive to request for quote, showed up fo work when they said they would and finished on time.
Description of Work: New wood floor in study and refinished kitchen / eatery areas

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Sandra P.
01/2010
5.0
hardwood floor
  + -1 more
They gave us an estimate over the phone, they did the job when they said they were going to, and they showed up on time. It took a day and a half and the costs were as they said they would be.
Description of Work: City & Supburban Flooring sanded, stained, and finished the floor in a room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

MELANIE A.
11/2009
5.0
hardwood floor
  + -1 more
I cannot speak more highly of the professionalism and quality of the work performed by city & suburban flooring. We have had floors installed by other contractors and, along with the quality craftsmanship, we really appreciated the dustless system used by this company. There was little if any mess to clean up; at most a light dusting. The final product was beautiful and we absolutely love our floors. Shawn was really great too when it came to refinishing and staining our staircase. He took the time and effort to show us options for finishing the the stairs and as a result we ended up with a beautifully finished staircase that stayed within our original budget. I only wish I had more work for this company!
Description of Work: The crew installed new oak wood flooring in a second floor hallway, master bedroom, vanity area and refinished existing oak staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200
    • 1(current)
    • 2
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Contact information

125 North La Fox Street, South Elgin, IL 60177

www.cityandsuburbanfloorsanding.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing

FAQ

CITY & SUBURBAN FLOOR SANDING CO is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

CITY & SUBURBAN FLOOR SANDING CO accepts the following forms of payment: Check
Yes, CITY & SUBURBAN FLOOR SANDING CO offers free project estimates.
Yes, CITY & SUBURBAN FLOOR SANDING CO offers eco-friendly accreditations.
No, CITY & SUBURBAN FLOOR SANDING CO does not offer a senior discount.
No, CITY & SUBURBAN FLOOR SANDING CO does not offer emergency services.
No, CITY & SUBURBAN FLOOR SANDING CO does not offer warranties.
CITY & SUBURBAN FLOOR SANDING CO offers the following services: HARDWOOD INSTALLATION, ALL THE TRADITIONAL WOODS, EXOTIC WOODS FROM AROUND THE WORLD, PRE-FINISH HARDWOODS STANDARD AND ENGINEERED, INSTALLATION OF CUSTOM BORDERS AND MEDALLIANS, REPAIRS, SANDING, AND REFINISHING, STAINING AND WATERBORNE. POLYURETHANES. BONAKEMI (ATOMIC) DUST FREE CONTAINMENT SYSTEM IS AVAILABLE UPON REQUEST!
MOVING FURNITURE.

Contact information

125 North La Fox Street, South Elgin, IL 60177

www.cityandsuburbanfloorsanding.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed