APEX EXTERIORS, INC.

Perfect,

Expensive but good work

It went very well.

Great Quote no work performed yet

They did awesome!

Apex was courteous and professional through the whole process.

They did a good job. There was some problems in the beginning and it took some followup and time check with the owner of the company to get things moving smoothly.

They came out on time, and were professional. The price was a bit high so we decided not to use them.

The price was excellent and the workers were very polite and very hard working. They did do a good job. However, some landscaping was damaged and the project was supposed to be finished at the latest by October 15th (we contracted it in July). There were a lot of problems with them installing the door. They finally finished the day before Thanksgiving.

Had a leak in our bathroom after some bad storms. Called around to several roofers but they were the only ones that called back. We set up appointment in a reasonable time. They were a bit late to the appointment but called ahead. Came out, identified the problem and fix it in less than hour.

Prompt, fast, nice job. Great clean up. Very professional. I would recommend them without reservation.

The people, who gave the estimate and did the job, were very good. They were honest and quick. I liked their services and will use the same in future.

While Apex wasn't awarded this specific job, the staff and sales contacts were professional and stayed in touch with us, answering questions, etc. until our decisions was made. There was no pressure.

They are going to come out on Monday to put a new roof on my house when we find out their schedule. I am waiting for some money to come in. They gave the estimate and told me what was going on. The estimate amount was about $9600. They were very professional, friendly and very eager to answer questions. They were on time for the appointment and I had no problems at all.

Called these folks because, aside from their high Angie's rating, they claimed "No repair job is too big or too small..." This was a decidedly small job--a little attic vent window at the top of a high peak of our front house facade being ravaged by squirrels. I first spoke to a woman who asked me to send photos of the damage. I did so immediately. Next day I got a call from a guy who seemed the foreman type to whom I described the problem in detail and we discussed what might be done. He signed off saying he'd get me a proposal. Two weeks passed without a word from them. I called two days ago asking for this same guy and was sent to his voicemail. I left a message reminding him of the job and asked if I could get that propoasal. I still haven't heard back and, this being after-hours Friday, I don't expect to. This is me editorializing but: he had sounded hesitant about how high up the window was; something about only one worker at a time could handle it or something. It was already then that I had the feeling he might not want to bother with this minor repair. Maybe they do good work when they decide to take on a project but I don't appreciate being treated like this and don't expect to be hiring them in the future.

APEX was more expensive than the others but I chose to go with them because of prior Angie's List reports and the estimator looked at the whole problem which is my roof. This included dealing with design problems built into the house (misplaced valley's) and damaged siding (cedar) and trim (aluminum), a chimney that was no longer needed, leaks (from this spring), and at least one buckle in the plywood sub-roof. They explained what was needed and why, what was wrong with the roof, made recommendations, and listened to what I wanted done. They did not pressure me to do anything I didn't want done. Advice: Listen carefully. There is a lot of information they will share. Ask questions if you didn't understand it the first time. They will take the time to make sure you really do understand. Then they did exactly what they said they would. All the way through they made sure I knew who I could talk to. Everyone from the office staff to the guys nailing the shingles was courteous and caring. They kept me posted on when they would be starting and where I was in the queue. It was a rainy spring so there were often delays but they were logical and reasonable. The foreman reached out to me a couple of days ahead of time to make sure the driveway would be clear for the crew when they arrived. Then they showed up promptly, set up pylons around their equipment in the street and got to work. They were fast, efficient, and cleaned up after themselves every day. They were safe, courteous and friendly and allowed me up on the roof with them, making sure I saw what was being done. As part of the quote I was billed separately for certain materials. They were careful to let me see the damaged wood that was being replaced so I knew I wasn't being cheated. Afterward they also gave me photos of specific problem areas when they were opened up. The 30 year old exhaust fans were replaced with new ones which had humidity controls as well as temperature. As part of the original quote I was responsible for the associated electrical connections. (I'm an Electrical Engineer.) They let me up on the roof while they worked so I could do the wiring from outside rather than after the roof was closed. This was a lot better than doing it later when it would be an oven inside. A side note on setting the thermostats. The manufacturer recommends a setting of 65% humidity and 110F temp. I discovered on the first day that a slight dewy and damp morning will trigger these fans and (in our case) wake us up and use electricity. I changed the setting to 75% & 120F. I think 110F is a bit low and they ran so much I'm worried about the electric bill. A 1/3 payment was due on acceptance of the contract before they started the job. The balance was due on job completion. They mean it. Be ready to pay as soon as the city inspector signs off on the work! They were very careful to make sure I was satisfied with the work done and they do care about their reputation. Even after I had paid, when I pointed out a damaged gutter to them as well as a couple of other things, they had a crew out there a couple of days later. No questions asked. They fixed it right even when I told them a simpler solution was acceptable. The house is 33 years old and has cedar, not aluminum siding. The siding has cracked and deteriorated in a number of places and where they were putting new flashing in the siding had to be replaced. They didn't stop there. When they found damaged sheathing and plywood underneath they showed me what they found and recommended the next steps. They didn't do anything I didn't want and seemed to have fixed things right. I'm waiting for the next downpour to see but I'm pretty confident it will be fine. They know a leak means a call and it's better to do it right the first time. I was having the house painted later this summer so all they did was prime the new siding. Just one example of the quality of their work: When they primed, they did 2 coats, front, back and ends. The original siding wasn't primed before it went on. If that could last 33 years there is every reason to believe that APEX's work will outlast me. I asked for a couple of things that most people would not and they honored my requests. They let me pull all the the lead, aluminum, and steel that came off the roof and keep it. I recycled it all rather than letting it go to a landfill. They also let me pick through all of the siding that came off. Some of it is usable in smaller sections for repairs I know I will need to make in years to come. I've cut it down into usable sections and put it in a dry place. (Not the attic!) The rest of the pieces will be kindling in the fireplace this fall. Bottom line: this company is courteous and efficient. They do what they say and they listen to the customer. It was a bit on the pricy end but I think I got value for my buck.

I would definitely hire them again.

Everything turned out great! They were friendly, prompt, and did a good job. I found them to be very helpful. I would use them in future. In fact, I plan on using their snow removal for my roof in years to come.

They are wonderful! We have a shake cedar roof which needs routine maintenance. Apex Exteriors is prompt, tidy, and neat. Working with them is very easy. There’s never any hassle.

I would definitely hire them again.

They were good. They helped me. They have worked with some other folks around here and fixed them up as well.

They were fine but I looked at three companies and I decided on a different one. They did the estimate right away and they brought samples out with them.

The job went very well, and they performed all services exactly how they were explained to me. The crew was very courteous and professional. All landscaping was covered, as well as all windows and doors. They accidentally damaged two of my windows screens, but repaired them as new without any questions being asked. The job ended with a meeting to discuss if all roofing expectations were met, warranty information, and shingle paperwork.

Estimator was on time and courteous. I emphasized that we just bought the house and wanted the work done ASAP before we moved in. They were there on Friday the 11th and I was hoping to make a decision that week. Unfortunately it took 10 days to get me a quote and I had already gone with someone else. Everyone else would give me a quote onsite or at the very least within 24 hours. Not sure why they took so long, but the quote was inline with the others they were just way to slow in getting me that quote.

So far positive experience. Will wait to see if there is still a leak. Need more rain.