APEX EXTERIORS, INC.

Overall, the entire process was great! I called them on Thursday and they were there on Monday on time and even offered to come early. This is important when so many times repair businesses are horrible at timely returning of calls and general customer service. The repair man with Apex thoroughly explained and showed pictures of what he fixed and they have a nice fixed price repair plan. When my roof needs replaced I will definitely call them. They are about mid range in price.

When I called the company, the young lady who set up the appointment was excellent. They were able to come out the next morning, did exactly what they said they would do, for the price quoted. The two men that came out were very professional and very personable. I was so pleased with the service that I recommended them to my neighbor, who also used them with great results.

The actual work seems to have been done well and timely, aside from not using our matching shingles. The problem came with payment issues. Because nothing was done on the first visit, but issuing a quote, I assumed the $149 I had paid would be applied to the work, The original person who gave the estimate ended up hanging up on us. Worked over several weeks with various financial people and eventually they accepted the $149 off the total project (not the $300 value). We could have gotten an estimate for free from many different companies. Final result, I paid what the quote was, with the Angies List purchase applied. Would be very careful with future issues of this kind. This was my first disappointing interaction from an Anies List deal. Previously had all gone extremely well and no additional cost, unless we added an additional feature.

I purchased a $49 estimate that included a mock up what the house would look like with the new siding. I never got to that point because the price for doing the project was a lot higher than I expected. The price from Apex was a little higher than the other two quotes I received, but generally in line.

They were very prompt and professional. Not the least expensive contractor contacted.

Dave from Apex came with a ladder and took photographs of our roof, found out what we wanted and gave us a detailed estimate. Once we decided to go with Apex. Dave kept in close contact with us until the job began. Then John the foreman communicated well, showed up when they said they would and finished.

Very professional staff. Written proposal clear and well done.

The Apex representative was very knowledgeable and courteous and was not at all upset about having made a service call which wasn't product use of his time.

I responded to an Angie's List Deal for a new roof for, I believe, $5499. But when the salesman Mike came to check the roof he told me it didn't qualify for the deal because (as stated in the deal) the pitch of the roof was too great. I guess this increases the time needed to do the job and this exclusion is part of the deal in all the comparable Angie's List offerings. At any rate, he quoted a price that seemed reasonable based on our previous experience years ago, and after some negotiation, effectively threw in the Leaf-Guard. The price was about $500 less (and didn't include the Leaf-Guard) than the estimate from a second Angie's List company who had the same exclusion in their 'Deal.' The salesman estimated that work would begin in 3 weeks, but it actually took 4 weeks. What should have been a 2-day job stretched into 3 because they lost about 1/2 day to rain. When the materials were delivered on the first day, the job supervisor (John) noticed that the wrong color vents had been supplied (black instead of dark brown), and instead of just installing them anyway -- we probably wouldn't have noticed or cared given that the old vents were unpainted aluminum -- he went off to the big-box store and got the right color. The roofers worked into the dark on the first day. (It was the first work day of standard time and perhaps they hadn't accounted for the lost hour in figuring how much they could get done.) The second day was cut short by rain, and then on the third day they discovered that they were several feet short on material to cap the ridge. John assured me that the house was water-tight and said they would finish when they were able to get the additional material in the right color. It turned out to take longer than he anticipated, but eventually they did finish the job, including a meticulous cleanup. However, because of the extra day and the need to complete the capping, the dumpster was removed before they were really finished, and they left behind some 4x8 plywood sheets used to protect bushes and siding, and a wheelbarrow full of scraps. It took several days for them to finally complete the clean-up, but this really didn't affect the quality of the actual roofing job, with which we're very happy. I should note that we're on the edge of their service area, and coming to finally remove the leftovers probably entailed a 2-hour round trip for John.

After getting quotes from several contractors I decided to go with Apex. The deciding factors for me were that they were a local brick and mortar business, they offered a generous warranty, and the first person I met after a simple phone call requesting a meeting and quote was Joe who was very responsive, knowledgeable, and professional. He met with me at my home to discuss the scope of my work and I never felt like he was trying to sell me anything. I knew what I wanted in advance and he didn't try to sway me from that. When the actual work was started the guys who did the actual job were the hardest working group that I've ever seen. They were working in extremely hot temperatures in the 100's in July for 10-12 hours each day, and they finished in four days which was under the five that I was originally quoted. They were nice, professional, and organized their equipment each day, and at the end of the job the cleanup was perfect. During the process the PM and Joe were available and responsive to my phone calls with minor issues that cropped up. They even replaced two of my gutter downspouts that were damaged in the take-down process free of charge. Overall I was thrilled with the product and workmanship. This was the first major project that I've had to do with my house and Apex made the process so much easier and less stressful than I ever imagined. I would absolutely use them again for roofing or gutters since my siding is done and I am thrilled with the results.

There wasn't anything to show for the $149.00 except for a quote for a new roof. I got similar quotes for free from other roofing vendors. Left me rather underwhelmed. To be fair, this is a review of the big deal for the Spring roof maintenance package, nothing more, nothing less. Apex seemed like a very capable company. Mike Hess, my contact, was very responsive to questions and gave a very detailed quote for a new roof.

Very professional representative. Provided me with a detail quote of what he recommended be done to the exterior of my dwelling. He also provided information about the materials that would be used if I chose to proceed with the project.

Overall it was a great experience. My roof is in shambles and they fixed it so it will last the winter. I will use them for a new roof when necessary.

Excellent job. My experience was great, the sales rep Mike Hess was great. John the foreman and his crew were fantastic. I will definitely use them for future projects.

Paid to perform a rendering of the house with new windows and siding. It looked liek a 5 year old with crayons drew it. I guess the owner did the rendering and didn'thave time to finish it since he was going out of town. we bought our windows and siding from someone else.

I originally gave Apex an A rating but when cleaning the leaves from my new gutter I found a lot of the shingles on the roof's edge had been cracked due to their being lifted to replace the flashing. I found a dime size hole in one shingle directlybehind the flashing on an inside corner that would have ultimately caused water damage. Hopefully roofing chalk can repair the damage.

They sent someone out to look at my roof after purchasing the Big Deal. Our house was substantially larger than the details of the big deal. I cancelled the actual Big Deal because of operator error and they offered me a disounted rate for the work. They did a lot more repairs than just the general roof maintenance package. They were very professional, nice, and I think they gave me a great rate. The guy was great! He crawled up there on the roof and repaired the damage caused by an animal and you cant even tell it was there. They handled it very well and were great.

The Big Deal was for a design of my house. What I received was a 9 bullet point proposal of what they would do to complete the job. I never received a picture design of how the exterior of my house would look with the completed job. I emailed Joe to ask for the picture and he responded with saying it would look similar my neighbors house that I showed them. He does not have a computer program to create a picture design.

I bought the Angie's List coupon to have Apex Exteriors out to do an "Exterior Design" for our house which needs new siding, columns, etc. Quite a bit of work really, and we are looking to give the house a face lift. The actual meeting was fine, but what we received in return was not worth $50 that we spent on the voucher. All it was, was a picture of our house with a few things changed, displayed in a horrible color, zero creativity. Needless to say, we did not see an image of what we are trying to accomplish with our house.

Excellent service. The roof was inspected throughout and quick fixes were made. Even a bees nest was addressed to, which was not part of the service.

My roof did not qualify for the Big Deal so I got a refund through Angie's List. However, he did come out on time, was friendly, knowledgeable, explained everything in detail to me. He recommended that I get an insurance adjustor to come because of hail damage to the roof. I may end up using him for repairs after all!

I didn’t qualify for the coupon, but he was very polite.

It wasn't completely clear at the beginning what Apex Exteriors expertise was and what they did. I had hoped to get more information on reference project and didn't. It was a little expensive for what I wanted so I didn't go with them. The interaction I had with them was pretty limited.

He was a very nice man and very polite.

I think they did a pretty good job but they were more expensive, I found out, than I would have wanted. They were professional and were bonded, licensed and insured. They cleaned up after themselves pretty well.