Response from APEX EXTERIORS, INC.
Dear Member, I apologize for the confusion, but we have no record of you contacting our company for an estimate. As the Customer Relations Manager, I personally keep track of every estimate request that comes in by phone and by email and after searching my hard files and my database, I can find no record of your request. I would like to assure you that this is not the way we treat our prospective customers, and urge you to call me directly so that I can make absolutely sure that you are taken care of. Again, I apologize for the confusion, and I look forward to speaking with you so that we may have the opportunity to earn your business. Sincerely, Jessica L. Aulbert Customer Relations Manager Apex Exteriors, Inc. (847) 531-8960 jessica@apexext.com