STI Moving & Storage Inc

Great experience all around!

Everything went as planned.

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STI was very responsive and accommodating. There was a miscommunication on the initial moving date and they came a day early while I was flying home from vacation. When I realized the date was wrong, I called the next morning and they lined up movers the next day for me without any drama. The arrived on time and worked diligently without any issues. When we initially moved into our 4th floor walk up condo 7 years ago with different movers, they complained the entire time. Not the case with STI Movers, very professional. They were right on with their estimate and did a great job with our furniture, spent time wrapping it to ensure it made the trip safely.

After being skeptical and frantically searching for movers who would move my stuff from MI to AZ, I finally used Angies List to find someone. STI movers had a good rating on angies list but other places there ratings were questionable. I still reached out to them and received a call from Tom. he explained the whole process in a very good way and let me know everything upfront nothing hidden as most others were doing. and I paid the $200 deposit. The Pickup was delayed by 1 day, as the truck they had sent had some technical issues. this did cause me some mental agony but again kudos to Tom who kept in touch and communicated well. Storage was free for 30 days and done well, as none of the boxes were dented or had any water damage. The Drop was done within the stipulated time however they sent a Semi to an apartment complex which could not park nearby, so i ended up paying $120 more to the guys to haul it from the main road to my apartment. The condition of the stuff was excellent and nothing was broken except one of my love seat had a penny size tear on the edges. but then again i packed my stuff so i don't really blame STI for that I should have been more careful. There boxed were not dented, LED TV and Glass table were in excellent condition. so i believe a lot of proper handling went in which is good, It was a great move and I would like to thank STI for being so awesome. so hassles do come in such interstate moves but on the whole i would use STI again and also recommend them to anyone who wants to do a move.

They did great Jon for me and my family They arrive on time and finish everything in less time then the estimate Great guys Thank you

They were late in picking it up and were really late on arriving with my stuff. Some things were damaged and were never reimbursed.

The work turned out very, very well. The cost was very reasonable. I comparison shopped and they were very good.

It couldn't have been better! They were fast, efficient, strong, and just great guys. They really did a good job and didn't destroy anything. Their price was very fair as well. I would hire them again and they would be the first company I would call.

We had no problems. I was nervous because I had read some bad reviews on Google. However, we had zero problems with them and they helped us out in a bind. We received a couple of other estimates and no one came close to their price. They called me when they were on their on the way to the house and everything was perfect.

They were very good and did a good job. They were very quick. They were clean and their truck was clean. They lost my chair mat. I filled out a form but I have heard nothing from them.

it went well. as I have said, they werr professional, timely, and reasonable price

After I requested an estimate online, sti movers contacted me. I gave them a very precise list of what furniture I needed moved: a queen-sized bed, a twin bed, a small tv, a glass coffee table, a dining table and four chairs and two small bookshelves. They emailed an estimate of $650 which seemed very fair to me. After I accepted their bid, they billed my Visa for $200 and said the remainder was due when the furniture was returned to a different condo. On the day we had agreed to have the furniture collected, they called me and said they needed to arrive a few hours earlier than we had agreed. It wasn't convenient, but I need the furniture removed that day so I had my adult daughter meet them at the condo. Immediately there were extra costs--extra charges for wrapping each bed, extra charges for packaging the small tv and the glass coffee table. My daughter was given two choices--sign to agree to an extra $200 charge or lose the deposit and they wouldn't take the furniture. Needless to say, she felt stuck accepting the extra charges. I called and complained to the management who told me that they were well within their rights to charge extra for packaging. I kept repeating that I had told them about all of those items BEFORE I got the estimate and any extra charges should have been included in the estimate. They kept saying that it was an ESTIMATE. When it was time for me to get my furniture, the movers told me there were extra charges due to my condo being on the second floor--once again something they had been told before the original estimate. They said I had to pay the remaining $1000 in cash before I could get the furniture. Of course I didn't have $1000 in cash in my pocket. I offered to write a check, but they didn't accept checks. It was my understanding that I could charge my Visa as I had with the down payment. Oh--a credit card? That will cost another 3%, they said. Because they had all my furniture, I had no option but to keep paying. In short, they took good care of my furniture, picked up and delivered on the days I requested, but a $650 estimate ended up costing me $1200 in actuality. I would never use them again.

AMAZING! These guys are the best. This is the third time we have used them for an in-town move and they have yet to disappoint! This time, they arrived at 6:30am, and promptly got to work. They wrap and and move at your direction, what you say goes. They have broken nothing of ours - and are quick to point out scratched or broken items prior to wrapping them for transport.I am elated with this moving company. I recommend them to everyone I know. I know multiple people who had great experiences with these guys, and none with bad experiences, I wonder why more people do not give them rave reviews on Angies List. There is no other moving company I would hire for a local move. Call STI, they do a great job, on time and fast

I went through a lot of quotes with other companies before deciding on this one. They were very professional and provided a contract explaining everything. On the day of the move, the crew arrived on time and got started right away. They moved everything very quickly and wrapped furniture that needed it. All in all, they took much less time than was quoted (which cost us less money) and were very professional. I would use them again.

I am planning to move from Chicago to Springfield, IL, so I started STI Movers' online assessment and submitted info, without a complete box count. The company emailed me at least twice, once with a quote for delivery to Springfield, stating my cost could be around $800. I believe they called more than once w/o leaving a message. I was not hooked on the quoted price for a 450 mile round trip service. So, I wanted an in house quote to minimize sticker shock on moving day. I called, and while on hold the phone system touted that STI handled long distance moves. Also while on hold, I reviewed their Web site again and it clearly stated how they handle all sorts of moves including long distance. I spoke with a rep and I relayed my need to the man and after many ah-ah-ahs he said that Springfield was far so ah-ah-ah ... I said so you cannot do it. He said ya. I am leary of positive reviews of this company. Are they real or are they provided by this company's staff who are members of Angie's List???? It is so-o-o-o hard to find good help!

Their only saving grace was a woman by the name of Beverly who was extremely cordial on the phone; however because she was new seemed to be slightly out of the loop. I had scheduled them to show up between 8 and 10am to move everything out of my apartment. At 9am, Beverly contacted me to make sure I was aware that because I was using a credit card, there was a service charge, which I was happy she contacted me to let me know. I told her that was fine, to go ahead and charge the credit card ($1000) and asked if they were still planning on showing up to move me between 8 and 10 in which she said yes. At 10:40, she contacted me again to ask if I was still planning on moving that day, in which I said of course, I just paid you $1000. She said that the company wasn't sure and that they would have a crew out there within the hour. By noon, my patience was beginning to run thin and I contacted them again, in which to ask what the hold up was and was told they would be arriving within 30 minutes. At 2pm, fed up, I contacted another company who was more than obliged to give me a very similar price and come out later that day. Finally, at approximately 2:30pm, two movers finally showed up and were less than cordial. I explained to them that they were supposed to be there 4.5 hours earlier and they told me that I should be happy they showed up at all. I spoke with Beverly again, who was very apologetic and explained to me that even though I had spoken with them on numerous occasions that day I was in the wrong for cancelling the move. I immediately contacted my credit card company and prevented the $1000 from being charged; however STI blamed me for their lateness and refused to refund my $200. If you're a gambler in Vegas and feel lucky, by all means try your luck with STI; however if you want to save yourself the hassle and frustration I went through, find someone else!!!

Overall a pleasant experience. Called them late Friday afternoon after closing and they were able to move us on Monday.

Excellent. Very hard working and responsive to all my requests.