Description of Work: drainage system in the backyard
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from PARKS' PLUMBING & SEWER, INC.
Thank you for the kind review!
Judith B.
04/2016
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
THOMAS U.
02/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: ran camera thorough my sewer line, discovered broken line, Dug hole and repaired the line. Obtained all of the permits - contacted Julie, etc.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
MARY S.
01/2016
5.0
plumbing
+ -1 more
It went well. They made us happy.
Description of Work: They installed a new pump and copper piping to fix a flood in our house.
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,200
THEODORE S.
01/2016
5.0
plumbing
+ -1 more
.
Description of Work: Annual PM on backup battery for flow back valve.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
THEODORE S.
01/2016
5.0
plumbing
+ -1 more
.
Description of Work: Annual PM on backup battery for flow back valve.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jeanette W.
11/2015
5.0
wells
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$100
Bill B.
10/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Damir O.
06/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
John B.
06/2015
5.0
concrete repair, plumbing
+ 0 more
unknown
Description of Work: Job was done professionally and courteously.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
sharnetha W.
05/2015
5.0
lakefront landscaping, plumbing
+ 0 more
unknown
Description of Work: They installed a flood control system. It took them a few months before they got to me but once they came they worked diligently until the job was complete. They did what they said they would do and very neat as well. Thanks Parks!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$10,000
Andrew C.
01/2015
3.0
lakefront landscaping, plumbing, wells
+ 1 more
unknown
Description of Work: The initial process seemed very good. The sales person called back and said they had to increase the estimate for the sump pump because it was undersized. The flood control system that was presented was very good and convincing. Everything went smoothly until the rod used at the end of the project to clean out to the street got stuck at the street connection. They told me that i would have to pay an additional $6000 to dig the street to release the rod because the connection was broken and had snagged the end ot the rod. The city could not verify that there was a broken connection in the films of the lines made by the city months earlier. Park said that their films show a collapsed joint and that I would have to pay the additional $6000 to have the rod removed. I ultimately told them to remove the rod and that I could not to afford to pay the additional amount which is why i hired them.They cut off the rod and left it in the pipe saying there were no guarantees that the drainage would continue to work well.So I went from being quite positive about the plan to being very disappointed that it was left in a questionable status. If they hadn't been so negative and customer unfriendly in tone or would have proposed a compromise to resolve the problem I would have highly recommended them.I had the impression that they could afford to risk that recommendation based on the volume of work that they have been doing around my neighborhood.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$8,200
Response from PARKS' PLUMBING & SEWER, INC.
We do apologize that you feel you had a bad customer service experience with our company. We take this review seriously and aim to make any improvements that are necessary. It is never an easy task dealing with broken sewer lines especially in the middle of an ongoing Flood Control installation. Unfortunately in Park Ridge it is the homeowner's responsibility to make any repairs necessary on the sewer line coming from their home. We did send an estimate for the sewer repair needed, along with letter going over the situation and the warranty of your system installed last year. The warranty and effectiveness of the Flood Control System is being affected by the fact that you have an existing sewer problem which 'can' potentially completely stop your sewer from flowing, thus the flood control would not be able to work.
mark T.
10/2014
4.0
sewer cleaning
+ -1 more
unknown
Description of Work: Cleaned out my sewage pipe and maintained a flow check valve.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Joy C.
07/2014
5.0
sewer cleaning
+ -1 more
Perfectly.
Description of Work: Cleaned and inspected flood control system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert W.
07/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: It was a yearly maintenance followup -- they showed up on time and completed the testing and work satisfactory
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Eliot B.
06/2014
5.0
drain cleaning, plumbing, sewer cleaning
+ 1 more
unknown
Description of Work: Rodded out a sewer line. I have also had them install flood control systems in 2 different homes. That is what they are best at doing.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
tom B.
06/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: Parks has always been very professional and stand by their work. I've used them several times for outdoor drainage issues and they have completed the work on time.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,400
Catherine W.
06/2014
4.0
plumbing
+ -1 more
unknown
Description of Work: They responded to an emergency situation - broken water line, broken shut-off valve, and discovered collapsed sewer pipe. It was very stressful and very expensive, but they came the morning we called them and began the work immediately.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
ANDY H.
07/2005
5.0
plumbing
+ -1 more
THIS COMPANY WAS QUICK TO RESPOND, SCHEDULE AN APPOINTMENT, AND PUNCTUAL. THEY PERFORMED THE WORK SPECIFIED EFFICIENTLY, CLEANED UP AFTER THEIR WORK.
Description of Work: CAME OUT TO INSTALL A VENT HOSE IN THE DISHWASHER LINE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
ANITA W.
03/2005
1.0
plumbing
+ -1 more
IN THE COURSE OF THE SERVICE CALL PARK'S OFFERED TO REPLACE OUR FLOOD CONTROL SYSTEM FOR $5200, A BID THAT WE'RE NOW INCLINED TO ATTRIBUTE TO THE INEXPERIENCE OF THE PLUMBER, BECAUSE OUR SYSTEM WAS REPLACED THAT SAME AFTERNOON BY ANOTHER PLUMBER FOR LESS THAN $600. STILL, WE WILL NOT CALL PARK'S AGAIN, AND ANYONE SOLICITING PARK'S WOULD BE WELL-ADVISED TO SEEK COMPETITIVE PROPOSALS.
Description of Work: WE CALLED PARK'S TO REPLACE OUR TOILET FLUSHING HARDWARE.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$205
Response from PARKS' PLUMBING & SEWER, INC.
OUR PLUMBER (PL) PERFORMED SERVICE (SV) AS CALLED OUT BY CLIENT (CL), FIX AN ILL FLUSHING TOILET. IN THE COURSE OF THE SV, OUR 5TH YEAR PL, WHO STARTED WITH OUR COMPANY BY BUILDING FLOOD CONTROL SYSTEMS (FCS) WAS ASKED TO EXAMINE THE CL FCS, PL SAW THE AGE OF THE FCS AND ADVISED CL. CL REQUESTED FCS TO BE 100% WORKING PERFORMANCE (WP). OUR PL ASKED IF CL WAS GOING TO REPLACE FCS SOON. CL SAID THAT WAS IN CONSIDERATION. PL OFFERED CL TO REPAIR WITHOUT 100 % (WP). PL WAS REQUESTED TO GIVE $ ESTIMATE ON UPDATING FCS. PL OFFERED REPLACE SINGLE VALVE FCS OR COMPLETE REBUILD WITH OUR DOUBLE VALVE FCS IN A MORE APPROPRIATE LOCATION THAT WOULD OFFER CL 100% WP, AS REQUESTED BY CL. FINALLY, OUR COMPANY WAS NEVER ADVISED OF CL DISSATISFACTION OR CONCERNS, WE WOULD HAVE LOVED THE OPPORTUNITY TO TRY TO RESOLVE THIS CLAIM. GIVEN THE $ OF THE “REPLACEMENT” OF CL FCS, WE CANNOT FATHOM WHAT WORK WAS PERFORMED. VILLAGE PERMITS, INSPECTIONS AND CONCRETE WORK INVOLVED CANNOT BE PERFORMED IN AN AFTERNOON.
MARLENE & BRUCE C.
09/2004
5.0
drain cleaning
+ -1 more
THEY ARE HONEST AND UP FRONT WITH YOU. THEY COME ON TIME AND CLEAN UP. IF IT IS A LARGE JOB AND YOU ARE CONCERNED, THEY ARE THE PEOPLE TO CALL.
Description of Work: CLEANED OUT TWO CLOGGED BATHROOM SINKS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Anne A.
08/2004
5.0
plumbing
+ -1 more
JEFF PARKS CAME OUT SEVERAL TIMES TO OUR BUILDING OVER THE YEARS WHEN WE WERE LOOKING AT OVERHEAD SEWER OPTIONS. I HAD HEARD THAT THIS COMPANY WAS EXPERT IN OVERHEAD SYSTEMS, SO I WANTED TO HIRE THEM. I ALSO THOUGHT THAT THEIR QUOTE WAS REASONABLE FOR THIS WORK AND HE WAS WILLING TO HELP US WITH OUR CONDENSATION LINE FOR A SMALL EXTRA CHARGE. IT TOOK A WHILE TO SCHEDULE THE WORK WHICH SURPRISED ME A BIT. ALSO, THE PLUMBERS WERE LATE IN ARRIVING. HOWEVER, THEY DID A NICE JOB AND WE WERE PLEASED WITH THE END RESULTS. I WOULD HIRE AGAIN FOR ANY FUTURE OVERHEAD WORK.
Description of Work: REPLACED OVERHEAD SEWER LINE FOR THREE FLAT BUILDING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$1,765
JOANNE J.
09/2002
5.0
plumbing
+ -1 more
THEY RESPONDED QUICKLY TO MY EMERGENCY CALL. THEY EXPLAINED WHAT THE PROBLEMS WERE, AND WHAT NEEDED TO BE DONE TO FIX THEM. I FELT I RECEIVED EXCELLENT VALUE FOR MY MONEY, AND WOULD DEFINITELY CALL THEM AGAIN IF I HAVE PLUMBING REQUIREMENTS.
Description of Work: EXPERIENCED BOTH SEWER BACKUP AND SEEPAGE FLOODING. THEY ADDRESSED BOTH PROBLEMS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
MARY S.
05/2002
5.0
plumbing
+ -1 more
FOR FLOOD CONTROL THEY ARE VERY VERY GOOD!! HOWEVER, THEY DID SOME GAS LINE WORK AND FOR THAT WOULD NOT RECOMMEND.
Description of Work: THEY REDID ALOT OF PLUMBING, AND PUT IN FLOOD CONTROL, SUMP PUMP.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin B.
01/2002
2.0
plumbing
+ -1 more
WE ARE CURRENTLY ENGAGED IN A DISPUTE WITH THE COMPANY. THEY INSTALLED A TOILET SHUTOFF VALVE DURING THEIR FIRST VISIT. AFTER THE PLUMBERS DEPARTED, THE TOILET LEAKED, ALTHOUGH IT HAD NEVER LEAKED PREVIOUSLY. THE PLUMBERS RETURNED TO FIX THE LEAK AND CHARGED US $133. BASICALLY, THEY BROKE THE TOILET AND THEN CHARGED ME PARTS AND LABOR TO FIX IT. I''VE TOLD THEM THAT THIS IS RIDICULOUS, BUT HAVE NOT REACHED AN AGREEMENT.
Description of Work: INSTALLED TWO NEW FAUCETS. INSTALLED A NEW TOILET. INSTALLED A NEW DRAIN PIPE. INSTALLED SEVERAL WATER SHUTOFF VALVES.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Wells and Pumps,
Sewer Cleaning,
Drain Cleaning,
Drain Pipe Installation,
Basement Waterproofing,
Electrical,
Concrete Pouring and Repair,
Landscaping - Lakefront,
Excavating,
Foundation Repair,
Kitchen and Bath Remodeling
FAQ
PARKS' PLUMBING & SEWER, INC. is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
PARKS' PLUMBING & SEWER, INC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, PARKS' PLUMBING & SEWER, INC. offers free project estimates.
No, PARKS' PLUMBING & SEWER, INC. does not offer eco-friendly accreditations.
No, PARKS' PLUMBING & SEWER, INC. does not offer a senior discount.
Yes, PARKS' PLUMBING & SEWER, INC. offers emergency services.
Yes, PARKS' PLUMBING & SEWER, INC. offers warranties.
PARKS' PLUMBING & SEWER, INC. offers the following services: FLOOD CONTROL SYSTEMS, OVERHEAD SEWER SYSTEMS, DRAIN TILES SYSTEMS, BATTERY BACKUP SYSTEMS, PLUMBING, SEWER WORK, INSPECTIONS & BASEMENT WATERPROOFING, REMODELING KITCHEN & BATHROOM, & DRAIN PIPE INSTALLATION EXTERIOR. YARD DRAINAGE,