Mr. Floor Companies is an award-winning hardwood flooring company in Chicago. As a long-time member of the National Wood Flooring Association, (NWFA) Mr. Floor specializes in custom hardwood floor installations, sandings, staining, refinishing, and repairs. Mr. Floor also provides pre-finished and unfinished installations, including nail-down, glue-down, and floating installations.
Business highlights
38 years of trusted experience
Services we offer
Highest-quality selections and name brands of hardwood flooring, carpet, laminate floors, vinyl floors, ceramic and porcelain tile, natural stone and polymer flooring. Hardwood floor installation, repair and refinishing Kitchen and bath design and remodeling service
We hired them to replace our wooden floors with vinyl after we experienced water damage from a rainstorm last year. They gave daily updates, showed up on time (or called letting us know they'd be late), and quickly returned calls and emails. We are very happy with the end result and highly recommend them.
Description of Work: Replacement of wood floor with vinyl tiles (we purchased the tiles and reducers). Just a note about the price: - Original estimate: $8540 - Added: Removal/replacement of plywood subfloor due to excess moisture: $3500 - Added: Pick up and transport of vinyl tile from retailer: $195 - Added: Rental of fans for 6 days to dry concrete: $600 - Added: Caulk and paint existing baseboard and new shoe: $650
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,485
Carl D.
10/2022
5.0
hardwood floor
+ -1 more
The 3 man crew totally removed the old kitchen floor as well as the dining room floor. They did an excellent job in keeping the dust down. Joe showed us the difference of wetting the floor then stain and stain to a dry floor. We opted for a wet floor as the stain was much better. There was 3 coats of polyurethane applied which really made the stained floor look fantastic. The crew and Joe did a fantastic job. Would use them again
Description of Work: Replaced Kitchen and Dining room with hard wood flooring
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Richard H.
06/2021
5.0
carpet installation, flooring contractor
+ 0 more
This is my second time hiring Mr. Floor. Everyone connected to this project from sales (Aron) to project manager Joe Sosic and installers headed up by Ricardo contributed to my Five Star review. I would not hesitate to refer them to my family, friends and neighbors. To the above mentioned fellas at Mr. Floor let me say great work guys and I love my new floor. Richard H. Chicago
Description of Work: Installing Luxury Vinyl Tile in Kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Carrie C.
05/2021
5.0
hardwood floor
+ -1 more
I highly recommend Mr. Floor! It was a great experience from the estimate all the way through completion. Their crew is very professional, easy to work with, and did a great job. They were always on time and the job was completed earlier than expected. The manager of our project sent me daily updates, along with photos of the progress, which was much appreciated. I would definitely hire them again!
Description of Work: New hardwood floors in 2 rooms and refinished all floors to a different stain color.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
S F.
12/2019
5.0
hardwood floor
+ -1 more
Very professional company. The sales guy met with me to assess my needs, pointed out some damaged areas I hadn't even noticed, made recommendations. They obviously had experience with my type of building and the rules and regulations involved, and made sure all the necessary paperwork was in place. They gave me a starting and ending date and finished within those parameters. A team manager emailed me pictures daily so I could see the progress. I was consulted and advised on the stain color (which was perfectly matched to the other rooms), and all my questions were answered and I was given good information on floor care. Everyone was nice, professional, and considerate, and I'm quite happy with how well the floors turned out!
Description of Work: Hardwood floors re-done in 2 rooms and connecting hallways
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
kim K.
10/2019
1.0
hardwood floor
+ -1 more
DO NOT USE THIS COMPANY IF YOU WANT YOUR FLOORS REDONE! If I could give a 0 rating I would. The initial contact with the company for a quote went smooth. They came out to do the work and the 1st 2 days our floors looked amazing, the plastic covering the cabinets fell onto the floor the night of the 2nd day. They had to re-sand the entire floor and due to the re-sanding, and doing it too quick, made our entire floors ripple from the front door to our patio door. My husband was so furious with their work that he wouldn't allow them back in the house to fix the floors. We are now having to pay another company to come in to fix them and pay again. And the worst part was they didn't even offer to credit us anything back due to their work. We should have avoided this company when they told us they don't take credit cards, who doesn't take credit cards in this day and age?????? They said they didn’t get payment on a previous job and obviously many others were not happy with their work!
Description of Work: Floors restained
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$3,000
Response from Mr. Floor Companies
Thank you for posting your review. We really appreciate you taking the time to leave your feedback. Unfortunately the blankets you placed over the kitchen cabinetry fell onto our wet finish and our remedial attempts to correct the damage were not successful. The project was in it's final stages and we agree with you that the floors looked great up until your blankets fell into the wet finish and caused damage to the floors. We requested multiple times for you to allow us the opportunity to come back at no charge and use a different technique to remedy the issue. We continue to be ready, willing and able to do so.
John B.
10/2019
5.0
hardwood floor
+ -1 more
We hired Mr. Floor to refinish and stain some of the engineered hardwood flooring in our 1200-square-foot condominium, and to replace some old laminate flooring with matching wood. They were superb. The sales manager to whom I spoke, Igor Murokh, was knowledgeable. And the head of the team that worked in my place, Joe Sosic, was the most communicative contractor with whom I've ever worked. He gave me updates at the end of each day, complete with photographs. We've now lived in our condominium for more than three months, and it seems clear that the result was very good. Mr. Floor was expensive, but it's hard to say that they weren't worth it.
Description of Work: Refinishing engineered-wood floor; replacing laminate flooring with matching wood
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Julie C.
07/2019
5.0
hardwood floor
+ -1 more
Mr. Floor removed the old floors and replaced with new wood floors in our Chicago high rise condo. All around fantastic job. Great communication as the foreman updated me each day on the progress and sent daily photos too. Would definitely hire again! Thank you Mr. Floor!
Description of Work: Removed old wood floors and installed new wood floors in Chicago high rise condo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy K.
04/2019
5.0
hardwood floor
+ -1 more
I am not one who usually gives 5 stars out lightly. I heard about Mr. Floor Companies through a relative of mine because I wanted to Stain my floors from red oak to a grey color. I reached out to Aron Rissman who is the president of the NARI of greater chicagoland area. Aron got back to me in a very timely manner to schedule a time to come out to look at my floors, measure, answered all my questions. The day he had arrived it was absolute pleasure to have someone who is professional, showed up on time, has a sense of humor, and who takes away the worries and stress of doing such a project. After meeting Aron he had written a proposal which was very professional and a fair and reasonable price. I was impressed with how there is a project manager who was very professional, nice, respectful, and trustworthy. I loved how each day i would receive pictures, update on what they had done and what the next steps were going to be. I never had to worry or stress that something would happen. Dino Ramic and his crew were absolutely great and transformed my entire condo into a beautiful home. I would highly recommend using them. They completed the project in a week thats w a sunday and the amount of detail absolutely blew my mind.
Description of Work: Staining My hardwood floors from Red Oak to Grey
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jon K.
08/2018
5.0
hardwood floor
+ -1 more
Dino and team did a great job. The communication was second to none. While we ran into lots of unknown issues (not their fault), they went above and beyond to keep things moving.
Description of Work: Refinish and install flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Harriet S. M.
05/2018
5.0
home remodeling
+ -1 more
John Yun designed and supervised our kitchen installation in 2015. I recently had a problem with the kitchen sink's faucet cartridge being loose. John was excellent about coming out himself to assess the problem, and then getting the manufacturer and distributor to provide a warranty replacement for the faucet. He is great to work with.
Description of Work: Follow up on a problem that developed
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ADENA P S.
04/2018
5.0
flooring contractor, hardwood floor
+ 0 more
This is the second time I've worked with Mr. Floor and once again it has been an excellent experience from beginning to end. Mr. Floor's employees were knowledgeable, professional and very helpful. At the beginning, Igor spent time at the condo showing me various flooring choices and wood colors, giving me helpful advice and letting me see how various samples looked in both natural and artificial light. When the flooring installation began, project manager Dino kept in constant contact with me, sending me pictures of the work in progress and keeping me up to date on everything. On my visits to the condo, the workmen were very courteous and helpful. At the finish of the work, Dino met me to inspect the job and make sure all was to my satisfaction. I am delighted with how the floors look. They have completely changed the appearance of the condo (which before had wall to wall pale beige carpet) and I thank Mr. Floor for this transformation!
Description of Work: I needed to a wood flooring in all rooms (kitchen, living room, 2 bedrooms, closets and hallway) in a recently purchased high-rise condo in Chicago.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Anne C.
03/2018
5.0
flooring contractor
+ -1 more
Great experience from initial estimate to laying the floor. High quality work, excellent communication, and a great product.
Description of Work: Replace kitchen floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathy S.
10/2017
3.0
ceramic tile, hardwood floor
+ 0 more
We trusted the proposal. The estimate needs to be very detailed or else they will lie about it.
Description of Work: They did hardwood and tile flooring for us.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$100,000
Howard C.
06/2017
5.0
hardwood floor
+ -1 more
Very well. This is a classy company. Our sales person, Aron was very knowledgeable and gave us much better information about the products available and services required then anyone else we saw. He also arrived right on time for our appointment in our condo and wound up recommending that rather than remove the parquet floor in our hall as we had planned, it would be less disruptive and work fine for us to retain it as it would blend well with the new floor we planned to install. This cost his company money and was a boon to us. Our project manager, Sarah kept us completely informed in person and via email of what was going to happen, skillfully directed the work and advised us on care of our new floors. The crew were energetic, completely industrious and good humored. The work was done in a day and a half rather than 2 to 3 days as we expected. The floors look great and we had a delightful experience.
Description of Work: Installed engineered wood floor in living room/dining room and den.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,400
Peter G.
04/2017
5.0
flooring contractor, hardwood floor
+ 0 more
The crew was excellent. After taking out our old floors, they pointed out some gaps by the wall, which gave us the opportunity to add insulation before the new floors went in. Also, they watered our Christmas tree when we were out of town!
Description of Work: Redid the floors on our 2nd floor and staircase.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David M.
04/2017
5.0
flooring contractor, hardwood floor
+ 0 more
Couldn't be happier with the work done by Mr. Floor Co. They were not the least expensive quote, but we felt they were the most experienced and best suited to get both the repair and refinishing jobs done. Igor was very responsive to sales inquires and requests, and our project manager Joe was fantastic. He was on site twice daily - once to check in and once to check out, and at the end of each day he'd provide an update of work done and when to expect the crew the following day. Professionalism at its best. The floors came out just beautifully and we just can't say enough about the whole experience. Highly recommended.
Description of Work: Refinish flooring in family room, adjoining kitchen, hallway and office. Project included repair to dip in floor which required shoring up joists and replacing (as well as matching) new planks.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,900
Richard & Lorene L.
01/2017
5.0
flooring contractor, hardwood floor
+ 0 more
Work went well and timely. Mr. Floor was very amenable to our timetable. The estimated a 3-4 day project and completed the project in 4 days - due to weather concerns. The work crew showed up on time each day and cleaned up, each day before they left. The project manager visited out home each day with a review and expected work to be done for the successive days. he also took pictures and confirmed the work completed and yet to be done for each day.
Description of Work: Mr. Floor Companies refinished an oak, wood floor in our 50+ year old Chicago bungalow. The work included sanding the current floor, repairing the floor by replacing an oak flooring plank approximately 15 inches long, installing an oak shoe around the baseboard, restraining the floor and applying three finish coats of sealer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
BURTON R.
08/2016
5.0
hardwood floor
+ -1 more
The project manager checked the the floor after the removed the damaged floor was removed.....he found that the subfloor was wet. We needed to dry the subfloor.....so the crew had to come back about a week later to lay the new floor. The crew did a great job!!!!!!!
Description of Work: Removed old flooring that was water damaged laid a barrier Laid new flooring in the three rooms that were involved....kitchen, laundry room, and powder room. Matched and installed all new trim pieces.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Margaret H.
08/2016
5.0
hardwood floor
+ -1 more
We are extremely happy! From the sales process to the project manager and actual workers. Everyone was great, ahead of schedule and clean! The floors look incredible!
Description of Work: We had hardwood installed in two bedrooms/closets and one bedroom/closet floor refinished to match the new ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Carlotta P.
07/2016
5.0
ceramic tile, flooring contractor, hardwood floor, home remodeling
+ 2 more
Mr. Floor is very professional and easy to work with. They are on time, work well with other contractors and their schedules and are very accommodating. End result is great. Would definitely use them again.
Description of Work: Mr. Floor replaced our kitchen tile with white oak wood floors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
dave O.
06/2016
5.0
hardwood floor
+ -1 more
Exceptional service from on-site estimate; quotation; follow-up; installation; communication; documentation and post-quality assurance - these guys are pros and provide more than an excellent product - they provide exceptional service as well
Description of Work: Replace Laundry Room; Mud Room and condo Laundry Room floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Mario C.
05/2016
5.0
hardwood floor
+ -1 more
Everything went quite well with both teams of installers. Matt, the salesperson with whom we had dealt 8 years previously for the dining room floor, was very knowledgeable and explained some of the possible issues that might occur. Both teams were efficient, friendly, and swift. They were neat and cleaned up everything. We did not find any sawdust or stray pieces of wood chips. The only issue was that I had believed that wooden vents would be installed as had been done in our kitchen and living room. Joe (the super supervisor) went to them and everything is fine, now. There was an additional cost for those, of course. Be sure to request those when Matt comes.
Description of Work: Installed wood overlay flooring on cement slab in living room after removing and discarding old rug. 2 weeks previously, they installed the same flooring in our loft and hallway upstairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Susan K.
02/2016
5.0
hardwood floor
+ -1 more
Fantastic - they were on time professional finished ahead of schedule checked their work We were pleased with the results Would recommend to everyone we know
Description of Work: Refinished living room, dining room, and kitchen floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Susan K.
01/2016
5.0
carpet installation
+ -1 more
Very professionally done, you could not tell where the carpet was separate it was seamless. They arrived on time and were done by the end of the day. They followed up with us the next day to see if we were satisfied.
Description of Work: Wall to wall carpet in the bedrooms.
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*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Ceramic Tile,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Countertops and Backsplashes,
Appliance Sales and Installation,
Epoxy Flooring,
Marble and Granite
FAQ
Mr. Floor Companies is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 8:30 AM - 3:30 PM
Mr. Floor Companies accepts the following forms of payment: Check
Yes, Mr. Floor Companies offers free project estimates.
No, Mr. Floor Companies does not offer eco-friendly accreditations.
No, Mr. Floor Companies does not offer a senior discount.
No, Mr. Floor Companies does not offer emergency services.
Yes, Mr. Floor Companies offers warranties.
Mr. Floor Companies offers the following services: Highest-quality selections and name brands of hardwood flooring, carpet, laminate floors, vinyl floors, ceramic and porcelain tile, natural stone and polymer flooring. Hardwood floor installation, repair and refinishing Kitchen and bath design and remodeling service